Called Premier for help on a Friday. The technicia...

Called Premier for help on a Friday. The technician came out and serviced the AC, but part of the problem involved clogged plumbing of the overflow drain, so we had to then call a plumbing company. We called One Call Plumbing and AC which can handle both AV and plumbing issues and they were more reasonably priced.
The Premier AC technician also talked with us about getting a new AC. We asked for a quote. He said Premier could get a quote to us by the upcoming Tuesday. Tuesday came and went with no call from Premier. I called them on that Thursday; two days later. I was told someone would call me the next day, Friday. I even repeated back to the person in the office - "So, someone will call me tomorrow with a quote, correct?" She said "yes". It's now Sunday and I have not recieved a call. Preimier - please follow through and do what you say you're going to do! I am now hiring One Call Plumbing and AC for both a new AC and hot water heater because I am pleased with their rates, service and ability to follow through. I had been using Premier for years because their number is on the thermostat which is smart on their part, but they lost me due to their prices and lack of follow through.