PCEL

Great variety, only if it's the first time you buy there, arm yourself with patience since it is a winery and you are served by a consultant, so you can wait

Terrible service. They say they do not have the phone number of the person who distributes things and what works there.

BAD SERVICE, DEFICIENT PERSON, ALREADY ANSWER OR GIVE THE FACE

Little staff and long lines; and in delivery of merchandise they pass but they do not appear on the screen only that you are lucky and they tell you then it happens like that.

Terrible customer service. I do not recommend it They give you more problems than they take away and sell used items as if they were new.

Very good place to acquire technology. Sometimes employees do not know, so you must be aware of the cause, that is, knowing what you want to buy. Good service online.

Decaying company, bad service and attitude of those who attend, delayed to validate payments, more than 2 days to validate a payment in paypal, better Amazon.

Terrible service, both physically and over the phone

They have an unresolved month of order delivery with items supposedly available within 24 hours. In the attention chat they do not solve anything and hang up the calls when they dial.

Terrible service, they always lose payments, they assign you executives without knowledge, they delay order delivery too much.

The truth is that you have to go to the south side if you want to pick up your equipment and its customer service is not very good but if you know what you are going to buy hardware, then buy

Great prices on everything related to computer and technology equipment! As well as excellent service hours, the staff is friendly and provide advice on the products they offer !! They also have good warranty coverage! Although no cash is returned. If not the product change they do it to the customer's satisfaction !! How much place with free parking !!

I never buy anything from them again. I have the receipt that they have already charged me and they tell me that I have to wait for it to be reflected. The online page gives you the option to go through it or it will arrive in 1 day and you go and they tell you that it is not in stock and that they have to ask for it from the supplier. Lousy fully reactive service

Very good products, services and customer service lacks a bit of agility

Although they manage good prices on their products, their service in the store is very inefficient since long lines form and waiting your turn makes you lose more than an hour. I thought that ordering it online was going to be better, but quite the opposite: eleven days and I have not received anything, my tickets are not answered in SAC and the phone is not to give me a status either. The worst experience I could have had

Excellent service both online and in physical store

In the past it was a good computer store, now it has fallen in quality

They do not need to go to the store to buy they can order it online or separate what they want to get pay and pick up

Something chaotic. You waste a lot of time in rows.

Very agile and fast the friction, very careful how they handle everything

Good offers, you find easy and fast what you are looking for. Good attention and location.

Terrible service when having problems, they DO NOT solve you, they DO NOT answer you,

Good place to buy electronics but no months without interest

Wide variety, good prices and fast and friendly attention

Recently I went and I liked more how was the place before, where you could see the products and compare them, now you have to go with an employee who will make the order and give you a ticket to go to pay and collect and everything that is in exhibicion are printers and voltage regulators, very few things to look more like a warehouse

Good service excellent variety in computer and printing and cameras at a good price

I do not recommend it. They use rebuilt parts, take a long time to guarantee, and also test new products, and return them to their box.

Terrible service and attention. Without exaggerating, if you do not know or is the first time you visit this place they treat you as if they did you a favor by selling you or serving you.

Wide variety of products at excellent prices, in addition to having a very good website that I think optimizes a lot of time to buy

The best place to buy your Gadgets and technological equipment

A very complete place in terms of technology, has online service and direct purchase in store. Store delivery service is somewhat slow.

excellent option in electronic, even that the last time I went wrong.

Excellent option to purchase computer equipment and accessories. The prices are very competitive, they have special offers all the time, and they keep a very broad catalog.

The best option of calculation, the prices are very good, personally I check the page before going to the physical store, to speed up the purchase

Terrible service, never answer calls, 4 days dialing because my product did not arrive

Very poorly organized to the delivery of orders make you wait a long time

Inexpensive and has everything, just the computers are a bit flat because I have 2 that after 2 or 3 months they already fail a lot and the screen thunders. The rest works excellent.

Excellent service, I was treated in every doubt I had and my package arrived in perfect condition, for me this store has good prices and excellent customer service. 100% recommended

The best place to buy Electronics especially for PC and very cheap

I buy my computer stuff in this place for almost 20 years. There was still no physical location. Excellent service, but it would be nice to put (not so many), but triangulate a couple of branches, because some of us are quite retired

Excellent service. Very agile and more if you consult the catalog on the Internet. Good prices.

Terrible customer service, very well if there is no problem with your products, they deliver and you pay but do not have a problem because it is the worst typical Mexican company that does not solve the problems caused by them and one has to put up with and treat the customer badly . Disastrous!

Excellent assortment and good staff attention.
If you first search your website for what you need, you arrive and leave, without delay.

It has the secure protocol, the attention of the staff is excellent and low prices. They do not take long to attend to people and the delivery of merchandise in very fast.

Of the best that there is a lot of where to choose excellent

They are no longer the same. They look like government dependency. Prices and acceptable assortment. Cold and impersonal treatment. It is a better experience buying from them online than from your local.

As always the best place to buy gadgets and electronic equipment for a / v, pc, v camping and more ...

Even though the parking lot guards suddenly want to pass spear when it is saturated ... Today's Che Maistro I despair.

The delivery service is normally impeccable, I had a little detail and they helped me to solve it very quickly. If it went through the weekend. But 5 stars for everyone involved. Congratulations on customer service.

Very quick attention, very efficient and trained the managers of the store, they solved all our doubts and helped us to choose our right product.

PESIMO SERVICE DOUBTFUL GUARANTEES, THEY NEVER ANSWER, YOU ARE GOTTED WITH LIES THE MANAGER OF THE STORE IS NOT RESPONSIBLE FOR ANYTHING, I GO TO BE MADE A WARRANTY VALID AND THE MANAGER OF THE STORE NAMAS IS REMAINING AS NO DELAYING SECURITY ALREADY MORE THAN 2 PURCHASES THAT I DO AND WITH DEFECTIVE PRODUCTS, NEVER WANT TO VALID THE WARRANTY AND DO NOT CREATE THEM TO THE PINCHES BOTS THAT HAVE THERE SAYING THAT IT IS A QUALITY STORE JAJAJAJA ARE FRIENDS MY FRIENDS

Great place for hardware, great prices and availability

Lousy customer service, you have to call many times until they feel like attending you.
I bought them a laptop that their website showed in stock. The next Monday they put it out of stock and make you wait until their provider supplies them once again.

Very good computer and electronic store, pity that they removed the branch of the trail, even so they have a lot of assortment and good prices.

Pity service, it used to be my favorite store. On the phone they do not answer and only transfer you from one person to another. I prefer mercadolibre

NOTHING RECOMMENDED !!!
THEY DO NOT RESPECT SHIPPING TIMES YOUR ADVERTISING OF THIS IS TOTALLY FALSE. CALL TO ASK HOW LONG IT WILL TAKE MORE MY PURCHASE TO ARRIVE AND FIRST THEY TELL ME THAT THE PRODUCT IS BEING REQUESTED. AFTER 10 DAYS OF MY PURCHASE, SEND ME A SCAM GUIDE WHERE NO SHIPPING DATA APPEARS. I CALL TO ASK FOR A REFUND AND VERY POWERFUL TELL ME THEY ARE NOT RESPONSIBLE FOR THE SHIPPING TIMES. WHEN ITS ADVERTISING, IT SAYS IT TAKES 2 TO 6 DAYS.

Appalling. They never meet the business days. Super slow The technicians have no idea about computers

I love the variety of electronic products and solutions, and they have very low prices.

Look on Amazon or Mercadolibre before buying on PCEL because:

1) There is no notice that ALL online payments are now made with PayPal which takes up to 24 hours to clear and this affects the shipping time. I have had to go and pick up an order and it turns out that since it has not been accredited, I needed to bring a printed sheet and they allege it is a process that "is years old" although it is not true.

2) It is the second time that I make a purchase with local shipping and they hide that due to "an error in the system" they take my address as National and not as Local, so the shipment returned 4 days and they DON'T KNOW THEY WANT TO MAKE THEM RESPONSIBLE FOR THESE PROBLEMS, since that error is over a year old.

3) I have been sold things that are not really in stock and it is a way of asking for a refund.

4) Poorly trained staff, no supervisors, lousy and inefficient customer service, lousy system in general.

5) They block anyone who pressures them on FB, they have reviews deactivated and on their website they filter all the bad reviews, that's why only good reviews appear. The good thing is that they are not saved here.

6) You have to get mad to be listened to and look for him by sky, land and sea, or in any case, threaten to report them to PROFECO (highly recommended to do so).

There is a wide variety of options, I recommend doing a previous search on the website and saving the equipment in which you are interested to speed up time, since there are usually more clients than the number of advisors available.