PCEL

They attended me quickly, in 10 minutes I had already come out with what I needed and the price I expected

Excellent service and attention from the staff. I found what I was looking.

Great service, I loved how the sales service evolved either by page and going to the premises, the friendly staff and always available to help the client

Very good assortment of products. They have very competitive prices.

I have bought several products through the INTERNET, and when I go to pick them up at the PCEL warehouse, the attention is immediate, and of course, very good quality products.

Very good prices, 7 day guarantee direct in store, remember to check availability in store!

The prices are good but the sellers do not offer you what the customer needs ... I bought a PC and when I took it out of its box I realized that it had no CD drive, wireless network or blue tooth

Your customer service telephone number is useless, it gives you options to press numbers according to your need but it does nothing here that you have to wait for the operator who often does not answer or takes too long to answer, I have waited up to 5 minutes to ring and They do not answer, if you ask for home delivery it can take forever, call on Monday and they told me they would deliver it on Tuesday, I call on Tuesday and they say Wednesday and thus they have brought me a week without sending me my order and they tell me no I can pick it up at a branch by my payment method, I seriously do not recommend it, and it is much better to order from Amazon or some other store than even though it is a little more expensive if they meet their delivery dates.

Store with great existence of computer and electronic great variety of articles and brands of computers, laptops, components, monitors, processors, consumables, network systems, cell phones.

I recommend that before you go visit their website and find what you need so your purchase will be faster. When visiting the store they will give you a customer number so that they can attend you, wait for you to be called in front of you several desks with staff to assist you.
When you go to the desk they ask you what you are looking for and you have a screen in front of you so that you can see the articles, price tags and their description.

Thus the purchase will be fast.
Requested the order you go to the box area and delivery of your items.
You can not access the aisles of the store freely.

There is no display of items, everything is packed on the shelves.

My experience was satisfactory even though I did not feel free to walk the corridors looking for what I needed.

Very good service, kindness, speed, el.local has ample parking.

You can also make purchases online.

bad service, never have anything in existence or even a fucking foams (that serves so much space) customer service a complete garbage and lack of professionalism, definitely not recommended was better before.

The sales area is very helpful if you have questions about what to buy. They serve very quickly and the prices are very good.

Good place but it lacks attention if you do not speak nobody attends you, in addition some things are only by request making in the end you choose to order online and if so there are other options, I hope it serves them.

We arrived on Saturday to buy a power source at 7:30 p.m. and they already had the curtains down, being that the closing time is at 8 p.m. Bad because I had to pay taxi to arrive before closing time and they had already closed.

Their phones don't work, they call you to sales and it cuts out. I tried to communicate thousands of times and it was not heard. SO THEY ARE LOSING A LOT OF SALES. Just as a comment, they can improve

Service BEYOND HORRIBLE !!!!!!
SERIOUSLY DO NOT BUY THERE ARE MANY BETTER OPTIONS !!!
I bought them some cell phones and they told me that they would arrive in 5 days, 20 days have passed since then and they answer that there are no stocks even though they have already been charged, they wash their hands saying that they are the suppliers of the fault; They put obstacles to you when you ask for your refund and they told me that it is authorized in 10 business days, ahhh but that if when you have to pay they make an immediate charge. And even when I told them that what they did to me was a scam the manager tells me in a very condescending way: "Well, if you want to talk to the prophets, you were already there."
THAT COURAGE!!! The only reason I would go again would be to burn the place !!, SERIOUSLY DO NOT BUY THERE ARE MANY BETTER OPTIONS !!!

The store for the contingency of COVID 19 had not modified the departure time, it says that it closes at 9pm and closes at 8pm (bad experience). Also I am going to give you an advice: It is better to pay the $ 50 shipping or if you apply free shipping for certain promotions. It is a pain to go for the merchandise. And when you go to pick something up, contact the phone first. I said!

Very organized, they follow up on your orders correctly, both office and home delivery staff with a service attitude.

The sales leader in computer equipment from a thermal paste to the most sophisticated equipment

Great prices in technology, latest gadgets available for most of things.

Acceptable attention Good parking and schedule a good place to acquire computer equipment

I bought like 4 times but their orders against delivery are very slow one needs components for pc and they take too long your store is not supplied with components almost everything they have in their "cellar".

I believe that they should meet quickly the shipments and thus gain a better reputation

Very good service, they explain everything in detail and provide personalized attention

Do you need any component for your computer? This is the place to visit.

Very bad customer service, the 3 times I have visited the place the people who have served me seem to be upset and reluctantly and do not help much in solving doubts about the equipment.

Great service and variety, I recommend using your online store but if you do not know what exactly to choose right there, they help you a lot with all the necessary information

Waters with these thieves, I made a purchase online and I began to receive charges to my card that I did not, be very careful with them, in addition to the service is crap, better not take a chance.

Each one opines according to their shopping experience, in my case, I saw a smartphone on offer online, I am honest, I saw the comments that appear here so I had my doubts and asked the necessary questions to the store and they clarified everything I asked . I received what I saw and ordered in 4 days in my own hands. My experience was very satisfactory, I found an excellent article at a very good price. You decide, Greetings

Very saturated, very messy. It seems like a bank, I liked it the way it was before and now to be treated, you have to take a piece of paper but many do not respect it, since one looks for it and if it finds it asks for it and immediately they take it directly to the box payments and not sitting for your turn to come. I see it as a waste of time.

Terrible service. They don't deserve a star.
The online ordering format does not tell the truth about delivery times. And when they tell me that my order arrived, I go for it (I'm a foreigner) and they sold it to someone else. After almost 15 days they send me mail that my order is sold out, and that when I ordered it there were 85 in stock. They made me spend a lot of time and money.
I do not recommend it at all.

The customer service by phone is terrible, I have more than 12 calls and none have been answered. It is not the first time, on other occasions I have also had to insist many times so that they answer me on one of those occasions. They have good products, but terrible phone support.

Large number of items for sale, you find everything and at a good price you also assemble computers to your liking with the specifications you occupy

Terrible they have gone several times that they have occupied articles and they leave are on request, I mean that wave

The new system for buying is not so nice, but if you have almost everything you are looking for

It is a shop with practical and useful articles of communications and computi, good treatment and attention by the service personnel in general.

I do not know what their service is in the store, but online is the worst company I have come across, they offer products that they do not have in stock and if for some reason you buy, do not expect them to reach you. Their customer service is the worst, they never have the decency to answer you. Even though they canceled my order and promised to return my money, I've been waiting for them to do so for more than 1 month. Play it safe (Amazon / Mercado Libre) and avoid falling into the clutches of this scam company.

Wide variety of computer products and accessories such as briefcases. Parking with good capacity.

Excellent service very fast and with a lot of kindness and patience

Very well attended, fast and with a very good assortment of equipment and accessories

I do not recommend online shopping. They have no organization.

VERY CLEAN AND ORDERLY PERSONALIZED STORE, THE PRICES A LITTLE BUT BUT VERY GOOD QUALITY OF SERVICE

Without a doubt. The best computer store in Monterrey. Best prices, selection and online store.

Very good service system, very attentive, good treatment and prices

Great distributor of computer thinking, your service is very effective and they keep everything in very good order.

Pesimo careful to buy any product is not new and I happened with a lap and q q the next day I bought a fault and as the box had a speck of water and lost the warranty to be careful q q I realized that the box they want intact to sell it again to another unsuspecting like me

Great variety of equipment at good prices.
The speed of the service can be improved

Good service, only that they must be aware of the screen

Very good computer shop competitive prices only no months without interests

It is a problem to communicate, the operator answers when she wants to, I just want to ask if digital pens arrived and they can not even answer me

You find everything in technology, with the best advice, ample schedule.

Excellent place to buy the only detail is that there are always many people

Very good prices and knowledge of the staff. The attention can improve

Good prices, variety of products, and excellent service. Perhaps the best electronics store in Mty and metropolitan area

Good store, the service is somewhat bureaucratic and slow, but they have many articles.

I always find the products I need and at a good price

Terrible service ..... I prefer to pay a little more and have quality attention and service

Good prices on electronic products for PC. The only thing I don't like is always very crowded and in the store you feel tight.

service, regulate, the guarantees are NEVER valid even if you take them in writing the guarantee they provide you, if you pay by credit card be prepared to steal, and if you ask with payment against delivery your orders never arrive.
The truth is that it is better to pay a little more for the products somewhere than to buy with them.

I was thinking of going ....

I won't think about it anymore I won't go after seeing the negative comments (most).

I don't know if the experience of others was different but at least with me at PCONE they have treated me super well. I am sure that I will continue to be their clients.

Excellent store to buy everything for computers and accessories has very good prices

Excellent service and have a wide variety of computer parts.

Friendly staff and the way to serve you is very efficient. I bought an external hard drive two weeks ago and so far so good. The prices are very cheap.

Excellent place to buy computer equipment and accessories.

Very good service and prices. But something away from the west zone

Excellent prices, lots of items, good service in the place (terrible phone route).