PCEL

#aveceshayavecesno pos very well located but it lacks more accessories and almost always those that have sold online are sold out

The best thing is sometimes to have in your hands what you want to buy or be able to choose in physical and here you achieve it

The place is not very pretty per has of Everything!
Here I buy all the parts to build my computer that 4 years later still works super well!

Highly recommended, Good quality and very good prices

Excellent attention and the best prices! 100% recommended

Very good offers, fast and fluid attention. It has a very good variety of electronic products and accessories.

bad telephone attention take a long time to answer and they pass you with another advisor when they don't know the characteristics and compatibilities and to top it off they no longer have assembly service but that if they sell you the parts

Whenever I think about buying a computer, the first thing that comes to mind is PCEL. When you see the prices and compare with Best Buy, Sanborns and even Liverpool you will never want to buy some electronics in these stores more than in PCEL. I have bought two equipment with this company and I have always been very calm with the guarantee they offer and the price.

Very good supplier of computer equipment and accessories in Monterrey, they have good prices and quality products

Bad customer service, the employees hang up on you, I called several times, I opened several chats and they did not help me solve.
Too bad, we have bought many computers with them but the service has been declining.

In electronics and computing it is the best but the staff lacks a lot of attention to the customer so it went bankrupt in all its branches but they have very good variety in what you need

Good variety of products and at a good price, better price than in other stores of the same type. You can also order online.

If you are not in a hurry, it is a good store to buy items at a good price, but if you need them quickly, I really do not recommend it since my order after the payment is credited, they sent it to me a week later but still the people with whom you communicate they serve you well although sometimes they don't answer the phone

The best computer shop in Mty, they have everything and at great prices. Here you get Laptops, Desktops, computer accessories and even TV screens.

One of the best places to buy computer equipment in Monterrey and its customer service is excellent.

You take a lot of patience, you come and take a number. Too slow .... The boys attend you, then go to the cash desk to pay and when you leave they ask for your ticket. In general you find what refers to technology.

Due to the pandemic, like so many other service centers, you have to wait in long lines but the service once you pass is very good and fast.

Immediate delivery of products, although their staff lacks training.

It seems that they expect their customers to be afraid to dial by phone and do not even bother to have someone answer it. Dial 15 times in the 3 hour period, they never answered, and the only time someone answered me reluctantly I hung up in mid-sentence. So do not expect to be able to call for any questions, they will have to go see if they have a product in store or if they were just wasting their time.

Very bad customer service. They believe the last coca in the desert.

Fast service, although they've already got the concept of the auto shop ... you have to contact someone for any type of sale ...

Terrible telephone attention. In the best case they answer you after many attempts and when they pass you with the department you requested they simply do not attend to you and the communication is cut off. Supervisors or managers should pay attention to this aspect as it gives a very poor image of the company.

I love Tecno and that place has everything and I was fascinated

Well the advisors, all very crowded, you have to know what you are looking for. It has parking and they do not charge.

For small things like external hard drives is fine. I recommend checking the articles before on the website. It is necessary to take turns since one arrives to be attended by one of the consultants (the articles are not on display but you choose them from the website they have). Once the product is selected, it goes to boxes, it is paid and then it is picked up at another counter next to it. I had to be treated quickly, and I already knew what I wanted to buy and the price they had. They do not use bags to deliver products. They give you two tickets, one signed by you to deliver to the guard and another of voucher. The guard very friendly and attentive. They have a billing module right there at the entrance / exit door if you want to do it before you leave.

Less and less attention, how can it be that if I am going to change an external hard drive that took 1 minute, I had to wait 45 minutes because the one in front of him failed a component of his pc and they disassembled it and checked it at the moment, separate the areas for more effectiveness.

Good assortment of merchandise, I like the purchase process, good prices and Offers!

Because they have good things at competitive prices. P.S. Asfo rulz

Excellent place to stock everything related to computing. Easy access.

Good service and it has a well organized system. However, they lack to have products in stock. I had to wait over a week for an 8GB RAM to arrive.

Excellent service. I'm a frequent customer. Central with good parking.

Excellent place to buy everything related to computing

Terrible customer service all upset and angry about leaving in a hurry ????

Every time they are from bad to worse, they have 7 attention modules, one person attending, each time they adopt more bureaucratic and more inefficient systems, it seems that they want to stop serving the public and work only online.

Everything you look for is here and at a low price ... I've never been bad

It is not what it was before, it is not a wholesaler, nor a distributor, it is no longer even a retail store. It is a vulgar reseller that takes weeks to complete orders that in other stores arrive in 24 hours. Too bad after so many years and prestige to have fallen to this

Excellent treatment, and very good customer service, clarify any questions about computing ect.

Good place to buy computer equipment, yes a little difficult to give when you go by truck, but beyond that all very well, good service and you find good prices.

The service and advice was very quick, easy and pleasant. I'm happy with my new PC.

Excellent items, handle an excellent warranty and are too attentive.

I liked you, you have to know exactly what you are going to buy because they allow you to browse

Terrible service. The article never reached me. After communicating with them, they told me that I had to send an email. Send email, they never answered me. Then I called warranties to cancel my order, and they sent me a form that I had to fill out. I do not understand how they are not responsible for the orders and do not notify anything until one contacts them. The next day I bought the same product online and everything is perfect! No setback. The product has already arrived by cyber door, and the PCEL money has still not returned it to me. I never buy again with PCEL.

Excellent service and you can often find good discounts on selected items.

Many technology products at good prices, but their personalized service and payment system are extremely deficient.

Too bad they do not have what I wanted. There is no Bluethoot for TV.

Good place to shop for technology has self-service and they give you personalized advice

In short, if you need PC components, it is your ideal place, reasonable grounds for most of your products. They have advisers to clear any doubt you need about a component or even to build your own PC. The only bad thing I see is that they do not handle laptop batteries and some other accessories for you.

The new way of attending, makes the service more efficient

They offer a wide variety of products, however attention is not the most ideal and prices are not the cheapest.

Very organized and go ahead because there are long lines to enter.

They need to give more training to their staff and better customer service. For prices, assortments and location is excellent.

Terrible service, I do not recommend it at all, online orders take up to a month to arrive, I really recommend buy at any store except this and even customer service is the worst I've seen

Excellent service and attention and equipment for orientation for the purchase of your computer.

The staff attends to you with a face as if they were doing you a favor. Buy in amazon and thus avoid the inconvenience.

Terrible service, they do not answer the phone and when they answer they transfer you and hang up the call again, even the lady of the switch brazenly hung up the phone 2 times, they take time to send the products even having them in physical existence in the warehouse, they send the products badly or the order arrives incomplete, a complete DISASTER, had since 2001 buying them now in 2019 their service is on the floors. I will no longer buy with them. They stopped being a reliable store.

Good prices and variety, although it is somewhat messy. The parking is ample.

In everything related to customer service, online shopping, lousy I buy frequently and on all occasions there is no one to assist you by phone or mail

Central place with parking and very attentive staff, fast service if you already have the idea of what you are looking for

Good attention and good suggestions for what you occupy, the only thing is at the time of delivery there if it is more or less row but if it flows

Actually it is an excellent computer store that if you find super prices very good attention.

Excelente servicio, amplio surtido y muy buenos precios

BUY ONLINE TO GO TO PICK UP AT BRANCH PAYING ONLINE, SPEND TWO HOURS AFTER I MADE ORDER TO JUST KEY IN THE ENTRANCE AND PICK UP BUT WHEN I KEY TELL ME IT'S NOT PAID. I GO TO CUSTOMER SERVICE AND THEY TELL ME IT TAKES 24 HRS, AFTER THE HORNS WERE NOT IN STOCK, AFTER ALWAYS IF THE ORDER WAS REFLECTED BUT I HAD TO BRING THE PRINTED SHEET, ACCORDING TO WHY THEY ONLY HAVE PRINTED OF THE SMALL WHEN NEXT TO THE BOXES YOU HAVE A MULTIFUNCTIONAL. WHEREAS I WAS NOT BLAME THAT THE PAYMENT WAS NOT RECORDING. I OCCUPIED ONE OF THE THINGS TO BE ABLE TO WORK ASI Q I BUYED THE SAME THERE BECAUSE THE OTHERS HAD A WEEK DELIVERY TIME AND THEY DID NOT KNOW HOW TO DELIVER IN PARTIALITIES. WHEN I GO TO COLLECT WHAT I HAD PURCHASED EXTRA I SEE THAT THERE WERE THE HORNS THAT I HAD REQUESTED, I THROW A NEARBY CYBER BECAUSE THERE THEY DID NOT WANT TO PRINT IT FOR ME, AND THEY ALREADY DELIVERED ME WHAT THEY WERE SUPPOSED TO NOT HAVE. AND WHAT IS MY SURPRISE THAT THE HORNS THAT WERE DELIVERED TO ME WAS Crashing THE PLASTIC OF ONE OF THE TWO BUT I REALIZED TWO DAYS LATER WHEN I OPENED THEM AND THE VDD IS NOTHING CLOSE TO ME. PESIMO SERVICE OF THE CHAVOS FOR NOT BATTLE ONLY THEY GIVE YOU LONG AND THAT CANNOT. I WILL THINK AGAIN TO BUY AGAIN THERE.