Terrible service, they do not answer the phone and...

Terrible service, they do not answer the phone and when they answer they transfer you and hang up the call again, even the lady of the switch brazenly hung up the phone 2 times, they take time to send the products even having them in physical existence in the warehouse, they send the products badly or the order arrives incomplete, a complete DISASTER, had since 2001 buying them now in 2019 their service is on the floors. I will no longer buy with them. They stopped being a reliable store.