The attention is not so personal is semi automated and knowing how it is you realize is agile and fast
First time ask the guard better
What reviewers say about PCEL
What does PCEL do?
PCEL is a local store that sells computer equipment, accessories, and technology products.
Are there any complaints about PCEL?
The lowest-rated reviews mention complaints about slow service, disorganized stores, canceled orders, and delivery delays.
What do people say about PCEL outside Trustburn?
Outside Trustburn, people discuss PCEL as a local store where prices can be higher than expected, though some products are considered suspiciously cheap.
AI-generated from reviews on this page. Verify anything important with the company directly.
No. I like the way to attend when you go to buy something simple. They treat you like ... on social security
It is very bureaucratic
Shop fast online, but delivery is slow, customer service close to nonexistent and warranty service is useless. After years of buying with them, my experiences for 2016-2017 are the worst, enought not to buy with them ever again (las purchase had a defective part, and after hours trying to get a replacement, I was rudely treated and now they are absolutely silent: lost my purchase). Never, never, never again.
The store does not have much to do, when you get there, it's too bad to see what you're going to buy
At certain times there are good promotions, but unfortunately the attention of the employees is mostly pessimistic and more than the employee Litzy Rubi Macias Leos, who attends very badly, does not know how to solve problems, I do not understand how that job is but on the other hand I want to congratulate the sales executive Alberto Flores who did an excellent job in indicating me by mail, cell phone service, follow-up at all times and help with a promotion that included the product I bought, hopefully this store better, I mention this because in 2010 I was employed and it was a world of difference in every aspect now it is only the surplus of what it was ...
The place is very different from years ago. It used to be a store .. now it's a warehouse
The service and attention are good and the prices are good, obviously if you want cheaper Steren, only that the quality is poorer
Excellent service, you also find products at good prices
I would like to put them 0 star.
Purchase made on January 16, 2020, I speak on January 21 to find out about my merchandise and nothing and they tell me that it may take more days for their shipment.
January 27, 2020, no response, no product shipping, no guidance to track my order.
It was a trial purchase, but I have not been attended, so I do not buy there again and maybe my money has already been lost.
Months ago I bought in Doto. Com. Mx and it was a very careful attention until the post-purchase.
Unfortunate edta company. No one should fall into their claws.
It is worse than the IMSS service.
A lot of computers, tech gadgets and accessories at reasonable prices.
good assortment and good prices, they serve you fast!
They appear to be very friendly while they sell you, once you have bought something, the situation changes. If you need to validate a default guarantee of your purchase, wash your hands immediately, if you want to return, after a hyper and thorough review in which they could not find, however much they wanted, way to blame you, or expect to see your money again, they give you a "credit note" so you can spend with them, that is, there is no refund. Once they accepted a refund that I made and I had to spend on something I didn't want because the credit memo also expires and if you don't spend it goodbye.
The biggest proof of the service they give is the various stores that opened in the city and that soon closed. They usually sell very expensive, but most people do not know another place, with everything and that Amazon Mexico gives better prices and a very good shopping experience.
Excellent location, good prices, very good attention, has more parking because of its lack of parking in high seasons.
The place is full of things, previously it was better distributed now it looks like a warehouse and I think that the way to buy is a little too late, already gone to buy things that are basic a stack, keyboard etc and I have to do the same row to order and the same row to pay that someone who was for something with variety, some monitor but does not know which or
Excellent place to get computer parts and equipment at a reasonable price, I do not give them 5 stars because there are no purchases for months without interest that would give them the plus.
Recommendations: buy online and just go collect, excellent prices and lots of lines, very good service in general
There should be a quick cashier, too slow to charge
Very easy access by Av. Morones Prieto and with very good prices. Delivery logistics is fast but I did not have a very good experience with the staff.
Excellent shop to buy computers, printers, consumables, etc.
Very good catalog and variety although I think that being the only options of PC parts as a large store they take advantage of the prices, but in all other very cheap products, if you want a USB for a good cost, this is the store you are looking for
Excellent place to buy your custom computer, Laptops and others.
Very good service and very efficient service and the best prices
To buy online for months without fatal interest. I do not accept my card and the staff could not solve it. So I could not buy the product there. By the way I recommend Waltmart that was my second option and without problems I made my purchase to months without interest online. Fatal cock.
If you buy a hard drive, they are supposed to let you know that you need a sata 3 cable or at least ask
Arriving at my house worth mothers because no employee told me that I needed it.
Very supplied but a lot of protocol to buy a product. It is understood that they do it for the security of the store but it gives you the impression that they will take care of the same customer.
More than 15 days for the guarantee of a product, what a terrible service. the prices are good but in customer service they do not answer to give you an answer of a product that you took to guarantee.Very pity in terms of guarantees.
The best place to buy computers and everything related to them, the price is very good and they constantly have promotions
Good products, lousy staff and customer service, I placed an order as they handle a shipment from 2 to 6 days and after 12 days of having paid for the product, you send me an email to tell me that you have problems with logistics and it will take longer, I call By phone and they don't know how to give me a reason or the day of arrival, how incompetent and irresponsible, I already consider using a cyber gate, which never fails me in their shipments.
Service from bad to worse, my broken laptop arrived. 2 TIMES.
The online store where you can buy in person just arrive you say I saw it on the Internet and they look for everything ready in computer
They are very liar at the time of making the shipments to me, they promised to send me 3 to 5 days and I have been waiting for my package for more than 20 days and nothing and they only promise delivery dates and they do not send anything terrible service, never buy here if they do not want to bring a big disappointment
This new business model has huge potential for savings though I would recommend to review Argos store for some extra ideas on how to improve customer experience, which I think has some areas of opportunity.
I like the variety of articles and especially its website that allows you to see what you need
Bad attention taken in everything, guarantees, shipments NUNCAN ANSWER CORREOS and the phone when they want
I do not like that you can no longer review the products in physical, they went back to being a warehouse
The best place in Monterrey to buy consumer electronics
Be careful with this company !!!
I bought a PC case. They gave it to me beaten, scraped, it was missing screws. Looks like they picked it up from the trash. I requested the return by all means (form on your website, telephone, email). They didn't even have the slightest decency to answer. I would not wish my worst enemy to fall for this company slop.
Products at a good price and varied. The place does not look very good but the service is acceptable.
The service is simple and fast, I bought a solid state hard drive, little investment and the speed of my laptop is 4 times faster.
Excellent deal, you find all the hardware you are looking for.
Excellent service and products at an excellent price.
Good variety and good prices although the new sales system is very confusing and unfriendly
I just purchased a product, excellent online service.
Good assortment of electronic and computer components and accessories at reasonable prices.
Excellent service and attention by your staff, extensive assortment and long hours of attention.
A lot of variety, but somewhat slow despite the fact that you can order online
The store is very complete but the system to assist you is ineffective, it has many people doing nothing, being able to assist you but you have to wait for your turn in the system
The best place to buy computer equipment and parts etc. Save up to 2000 or more on some items same model and brand as in other stores
The bad thing is the parking, it struggles, in the second is that for everything you have to stand in line and start from the back.
Excellent computer and electronics store, they attended me very quickly and Super good prices.
You find case of everything. And there are good prices.
For its excellent attention and quality of products
Good assortment of computer parts and good price, for those who want to build a PC from scratch
It is a very good store and also very good staff who serve you in a very friendly way.
It is a good place, it has products at a good price but they lack organization and its method is somewhat slow
They have a lot of variety in computer equipment at a great price.
Pesimo place you make your purchase expecting a good product fails you and seek not to be responsible and send you to the manufacturer. They don't listen to you and they don't interest you as a customer. I do not recommend that you buy the guarantees do not make them valid
Good place with a variety of equipment but time consuming and packed with what you are looking for.
Very bitter people in attention by phone state of MY ORDER
I recommend checking the page before visiting the store, usually always have updated the list of products in stock. Good service.
Bittersweet story: It has been 9 days since my purchase, and not even traces of when I sent my order (3 to 5 days to arrive, say on the page but have not even made the shipment). If it were not for the good prices I would be much more upset with this situation. My recommendation: Think twice before asking for something, since the delivery times are not clear and therefore if a product is urgent for you, it will probably take more than 15 days to arrive.
Great place to make your computer purchases, would give 5 if it were not because they took branches and cozy store is not as it was in previous years.
They have good prices to buy in person. but the online store is nothing more than a catalog. I do not recommend buying online very bad service. card payments are not processed correctly
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