Excellent store, fast process and they give free shipping from a certain amount on purchases. I highly recommend it there are very good offers and with the free shipping much better
What reviewers say about PCEL
What does PCEL do?
PCEL is a local store that sells computer equipment, accessories, and technology products.
Are there any complaints about PCEL?
The lowest-rated reviews mention complaints about slow service, disorganized stores, canceled orders, and delivery delays.
What do people say about PCEL outside Trustburn?
Outside Trustburn, people discuss PCEL as a local store where prices can be higher than expected, though some products are considered suspiciously cheap.
AI-generated from reviews on this page. Verify anything important with the company directly.
Customer service at this store is the worst there is ... 30 days and my order is still not shipped. and they don't answer the phone or the emails.
Excellent service and very friendly treatment, they also enforced the guarantee efficiently.
Simply the customer service they have is horrible if brands be prepared so that they never answer you, and if they answer you they do not solve anything I will stop buying here for their customer service apart from their prices are not so good there are better stores with better prices.
Very good store to buy technology at good prices and they have staff that helps you find what you really need
Very friendly staff, they suggest alternatives to the item you are looking for, it is good that they close at 9pm good time. There are always models on sale.
Very good place to make purchases related to technology and computing
Good prices and good assortment but increasingly complicate the method of purchase in the store
I like the place. Good products knowing how to look for you.
Many computer products and technology at a good price.
regular price, just do not assemble there the computer because they leave everything wrong and complicated ew make warranty
Good assortment of computer accessories with an immediate delivery option that is nowhere else.
Most products are on request ... Better from home to buy ...
Be careful when buying because they have some problems in their services, and a few small in the staff that attends, before buying check if they have in Mty winery (Monterrey winery) if it is at 0 and only appears on request, think about it 1 and thousand more times because they may have a huge problem and they will get tired of returning their money and it may take approximately 3 months or more, or just lose it, so be careful, something similar happened to me but fortunately I They returned my money clear after quite some time.
Of the kick, you pay them, they take several weeks, first they claim that the order does not reach them, then according to them they send it but nobody came to make the delivery and they do not answer the phone.
PESIMO ONLINE SHOPPING SERVICE, make the purchase of a lap of $ 6,000 MN that pays by card, indicated delivery time 4-6 days, on the sixth day they respond to me via comment in follow-up of my order: SOLD OUT, really little seriousness In your transactions, if you do not have the equipment, why did they charge me indicating that I would receive it? in truth that bad service, this happens today April 27, 2020, PLEASE ANALYZE YOUR OPTIONS WELL BEFORE BUYING IN THIS ESTABLISHMENT
Very good assortment of pc and electronic parts ... although everything is done from your account and online ... I recommend you have your account on your page ... you will always be asked for the same orders
1 star deserve neither ....
Good site .... but God help you if you buy in this way.
The worst service that can exist ....
Call to ask for your order and believe that expert you are in place and you know their stock and their times ...
Nobody tells you anything, just saying that you are swept you should have seen.
and even angry, that answered was called "DEIRA X"
Great place to find the latest technology. Prices below the average. Good savings
Store garbage, they ask you for scanned identification do not conform TDC number or security locks of your bank, if you do not give them ife by mail they do not send you the product, they do not pay attention to customer service and they wash their hands from department to department, without considering that they carry out an illegal practice of asking you IFE by mail according to IFAI, and IN NO part of their policies does it mention that it is obligatory to send the identification to send you the product, or in the purchases abroad they leave you with your ma .....
IT IS THE WORST PAGE I SCAMED AND CALLED FOR A LONG TIME AND NEVER ANSWER IN THE WARRANTIES AND I DO NOT SEE THE TIME THAT RESOLVED SOMETHING DOES NOT BUY ANYTHING HERE ONLINE WHY THEY DO NOT CHARGE THE SERVICE TO THE CUSTOMER AND DO NOT RESOLVE ANY SCAMS I WAIT FOR ANYONE BUY NOTHING SO YOU DON'T PASS FOR THIS
Good service, better costs, the truth if you notice that they have neglected a bit the exhibition seems to focus more on online sales and forget that many of their customers met them physically years ago when they were in front
Great prices, online computer and you go for them, delivery is fast.
They have good advice.
The best has computers and electronics. That I know in MTy
I bought an asus 3500 tablet online and they did not respect the purchase, when I went to pick it up they told me they had already sold it, the refund was very late (2 weeks) and after reimbursing me for the purchase (1 week later) they republished The promotion of the tablet as the only piece.
A place where you will find everything at an excellent price.
Very good place, good facilities, I have gone to buy pieces on site several times, they always have what I am looking for and they are very friendly, very clean, it is a bit late, but it is worth it, they comply with any part you are looking for and all of quality and original brand, and it is cheap to go shopping, not super cheap, but find things at lower prices than elsewhere, in a great place!
Excellent computer store with very affordable prices
When paying with credit card through the page you need to print and sign your payment, also the payment can take a while to reflect in their system.
Ample parking but the weekend is very slow attention.
Good service and also find great variety in computer equipment, accesoriis and electronics!
I did not like it at all, when you arrive at the store it turns out that you can not go to buy, if you want something the sales and online do. Very bad.
Good establishment to buy hardware and computer accessories with long hours
Excellent store to buy various electronic items. Everything you need for PC, cell phones, etc. All technology.
Good place to find everything related to computing and accessories at a good price. They need to improve customer service.
I was interested in a tablet but the seller did not want to show it to me and I had to look for it elsewhere
Very stocked computer store. The prices are generally very good and the telephone, chat and face-to-face service is very supportive and excellent.
Good place to buy computer and buildable equipment and accessories.
#LetsGuide the main wholesaler of computer equipment and accessories in Monterrey, a very good supplier at competitive prices, should turn around to check the offers they put
They have all good attention, there are only two people charging and the row of customers very long.
They dropped the system! And they could not charge, bad service and bad attitude of the sellers, not all of us know about computers!
I really liked the new dynamics of sale and customer service, the average service was 10min.
Excellent purchase option in everything concerning computer equipment for home use, in my case I found a television stand at an excellent price.
Bad phone service never answer and when it's lucky they answer they leave you waiting a lot and everything is on demand they have almost nothing in stock
the products get damaged, they give you refurbished products claiming new ones but they are not. Until you open them on their face to show them that they look scratched and they give you a sheet that you wait for 10 to 20 days for warranty
Excellent place to buy computer equipment and accessories, networks and other electronics at a very good price
Quick. Cheap and what you are going to. It is not an exhibition shop. It is a cellar. Many well trained staff. Recommended to check your website before going
A lot of variety of products. Super recommended. Very affordable prices
It is a very good store with competitive prices, but in warranties they are very late it probably does not depend on them the time of the guarantees but in my case I waited 3 months for a guarantee of an i7 processor, but in the end they gave me a new
I put together my cheapest gamer PC thanks to its discounts.
Quick and efficient attention. Excellent products and prices.
Such a large and well-stocked store and they have no stock of what they offer. I left very confident and they did not have what I was looking for in any brand they handle.
Bad service did not answer the phone lines I bought an SSD among other products and they sent me a used disk by parcel, now they do not answer and nobody solves anything, do not buy if they do not want problems 03/01/2019
It has a good variety in computer products, but due to the bad service provided by the staff, they deserve a very bad rating. Too bad that the company's policy does not worry about customer care the truth.
I went to buy a USB and it took me a long time. You have to take a turn, pass and order what you need, they send you to pay and there is a huge line, finally it is your turn to pay, and it turns out that you have to make another row for the guard to see your ticket and merchandise. Too much time to buy just one usb
Care Pcel sells "New" products that actually have used product conditions. They sell used products as new and when demanding your guarantee they do not respond like any store, but they make you wait millennia in what they fix the things of the company of your product. Very bad store. No other store DOES NOT answer you directly, the others simply change your product for another and that's it. I do not recommend them
I love shopping there ... Excellent prices and good quality although they have home delivery service I always prefer to go for what I buy ... I am desperate to have what I buy in my hands: P
They send to all the republic, here you find anything you need related to informatics from the most casual to powerful entertainment stations
Customer service is not great and the flow map entering and buying is more complicated than it should be
Products at a good price and with availability in stock
Before they were good, but now it is too expensive and very slow, it takes more than two weeks to dispatch an order.
Update: Terrible customer service! They have been giving me long for 3 weeks with my order and they still do not send me! Every time I contact their nefarious support team they tell me that my products have just arrived and that they will be sent to me soon, what which I doubt that is true, meanwhile I with losses and being bad with my clients because the supplier does not respond.
Another thing, they send only by Estafeta, which are the same as the store or worse in their service. Packages commonly arrive damaged or dirty, not to mention no tracking information.
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