PAWS Chicago

4.1 · 509 reviews
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Leandro Nuckols
Reviews 1
2020-09-27 15:01

I mean, it's obvious that animal care laws and wha...

I mean, it's obvious that animal care laws and whatever make you sign the documents, but why complain about it? Everyone has time, so get your own share. Honestly, what else do you expect? It's like adopting a child, and you do need paperwork for that. I got my cat from paws. She's cute. I think the...

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Samara Aboav
Reviews 1
2020-09-26 12:43

I would like to think that this organization helps...

I would like to think that this organization helps many animals in Chicago. But, after my exceedingly condescending experience today speaking with one of their adoption counselors, I'm surprised that any animals find homes at all.

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Elizabeth Casem
Reviews 1
2020-09-26 04:07

The adoption process was a bit long, but I couldn'...

The adoption process was a bit long, but I couldn't love my two dogs more! We rescued them back in August 2014 and they're complete sweethearts. I really wish that they had something obvious online that states that off-site locations like in malls and such do not have many dogs there, and they're ge...

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Lauren Fischer
Reviews 1
2020-09-24 06:17

The shelter itself is great, the staff not so much...

The shelter itself is great, the staff not so much. At least the front desk staff. I just started to volunteer there and every time i walk in i am not greeted, and they finish their conversations with each other before attending to me. The volunteers are 10x nicer and attentive than the actual staff...

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Amber Allen
Reviews 1
2020-09-22 05:03

PAWS Chicago is hands down the best adoption agenc...

PAWS Chicago is hands down the best adoption agency! They feed their animals premium food, provide them optimal space and care, and really care about their animals over money. My experience with them has been absolutely wonderful. They were so helpful when helping me decide on an animal that is best...

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Mitchell Brown
Reviews 1
2020-09-21 14:33

I have been sending applications to adopt dogs for...

I have been sending applications to adopt dogs for several weeks, and have not got as much as a reply from these people. I understand that COVID has made things difficult but I would think that a response is only common courtesy. There isnt even a telephone number to call to speak with someone

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Zach Agnew
Reviews 1
2020-09-20 07:09

Fantastic! We found a little girl that fit perfect...

Fantastic! We found a little girl that fit perfectly into our home and had found her "furever" home. If we ever adopt again I'll come back here. The facility was clean and staff knowledgeable. I love that they are open with any issues you may encounter like potty problems or if they get along with o...

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Goce Jovanovski
Reviews 1
2020-09-15 17:01

What a terrible experience. Regardless the fact th...

What a terrible experience. Regardless the fact that they have ridicules procedure for adopting, the people that work there are the rudest people I have ever met.. We went twice and they basically treat you like a criminal. I feel sorry for all those animals that weren't adopted because people chang...

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Matthew DeMille
Reviews 1
2020-09-14 11:23

I am a volunteer at Paws once a week for the last ...

I am a volunteer at Paws once a week for the last 2 years. It's such a pleasure to go and help out with these pets looking to be adopted to a forever home. The staff and other volunteers put forth a top flight effort for the well being of these animals.

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Judy Bulloch
Reviews 1
2020-09-14 10:48

My brother-in-law passed away in mid May. Donation...

My brother-in-law passed away in mid May. Donations in his memory to PAWS were requested. I made one and selected a notification card I really liked to be sent to my sister. This morning she told me PAWS never sent her anything and there was a list of people who had made donations that she didn t ev...

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Lee
Reviews 1
2020-09-13 19:32

To many chiefs and not enough Indians........Some ...

To many chiefs and not enough Indians........Some of the volunteers were very nice and some were very rude and not very knowledgeable about animals. You get what you pay for! No one seems to know what is going on or really cares. Dog area smells like pee. All these people standing around you should...

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Amanda Wolfe
Reviews 1
2020-09-13 01:39

There are so many wonderful things I could say abo...

There are so many wonderful things I could say about PAWS Chicago, and it frustrates me to see some of the negative reviews on here. As a fellow volunteer, yes nothing goes 100% smoothly most of the time, but that s because we re a non profit operation that relies on donations and volunteers to stay...

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Aiden Marin
Reviews 1
2020-09-12 22:41

I have had my cat for 8 years now sadly she passed...

I have had my cat for 8 years now sadly she passed, she was such a sweet heart and I will not be suppressed if you to find a caring cat such as mine and I definetley recommend paws. The only reason I did not give paws 5 stars is because when I adopted my cat they said she was one years old and a few...

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M G
Reviews 1
2020-09-12 05:10

Rude people there. Only friendly one was one of th...

Rude people there. Only friendly one was one of the women at the front desk and a volunteer. Long paperwork just to be able to interact with the animals. If you're not 100% ready to adopt they won't take you seriously and you'll be wasting your time.

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Matthew Kelliher
Reviews 1
2020-09-08 17:29

If I could give it zero or negative stars I would ...

If I could give it zero or negative stars I would due to 1 very important thing they failed to do. Aside from that, the process wasn't bad, although felt a bit rushed. I went to register my adopted pet in my town and could not until I went to Cook County Animal Control and got the information of the...

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Natalie Baker
Reviews 1
2020-09-04 14:56

I adopted a kitten yesterday and was impressed by ...

I adopted a kitten yesterday and was impressed by PAWS determination to provide great homes for their animals. From the initial on-line application process to the introduction to kitten candidates to the final interview process, everything was efficient, thorough and heart-felt.
And, the veterinar...

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Carol Casual
Reviews 1
2020-09-02 12:37

Got rejected from adopting a cat last December bec...

Got rejected from adopting a cat last December because my last dog had passed away from diabetes and I didn't take my dog to the vet on time? If they only knew how loving of a pet owner I was but they didn't give me a chance. Ended up buying a cat instead.

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May Gil
Reviews 1
2020-09-02 08:43

Well this place is supposed to help animals in nee...

Well this place is supposed to help animals in need find a forever home, but we were turned away in a SUPER RUDE way because our amazing dog is not currently neutered even though she is a house dog and will not be bred, this is a place that is "anti cruelty" and they want me to go and mutilate my ...

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Renee Flores
Reviews 1
2020-08-26 08:15

This is my happy place! The staff really cares abo...

This is my happy place! The staff really cares about the dogs & cats and make every effort to ensure they all go to a good home. Those who don't find homes are still loved in a warm, safe environment either at the facility or in foster care.

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LORRAINE JACKSON
Reviews 1
2020-08-24 13:24

I didn't put an applications since May and I know ...

I didn't put an applications since May and I know that you got to put in every six months but have no one got back in contact with me I looked through my emails all the time and unfortunately no one called me no one wrote me no one text me and told me to come in and view any little small Chihuahua d...

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Judy Jordan
Reviews 1
2020-08-24 02:34

We were not planning to adopt but once we met Bent...

We were not planning to adopt but once we met Bentley (we now named him Paws) we fell in love. He needed some work and training which we have been and will continue to do but he has taken over our hearts and has helped us heal from losing our other dogs. The Paws' adoption process was not bad and ...

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OTPearle Vision
Reviews 1
2020-08-23 06:14

I CALLED 1st before driving down, finding parking ...

I CALLED 1st before driving down, finding parking to donate PILLOWS. The lady on the phone told me yes. The semi rude older lady in person....was like NO, we can't. They can't be washed. So, we can't. Blah. Just inform your staff. I made the trip...for that

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Paige Worthy
Reviews 1
2020-08-23 06:13

I've adopted three cats from PAWS now. The staff t...

I've adopted three cats from PAWS now. The staff takes amazing care of their charges until they find their forever homes! Emaline (who left me last year), River and Brix (adopted September 2012) are the sweetest, mildest-mannered kitties I've ever met. All my friends marveled at how well socialized ...

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Esmeralda Mariscal
Reviews 1
2020-08-21 15:03

INTERN HERE AT YOUR OWN RISK!!! I interned with th...

INTERN HERE AT YOUR OWN RISK!!! I interned with their community outreach department last summer and while i was out in the field, I had someone open my passenger door (I was inside their van) and rip my phone out of my hands. I filed a police report and appealed to the director of the community outr...

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Andy Becker
Reviews 1
2020-08-20 06:53

I adopted my dog here about 2 years ago after volu...

I adopted my dog here about 2 years ago after volunteering for a bit and found the experience to be mostly good. The place is clean, the staff is friendly and helpful, and the adoption was quick and painless. The only downfall is that the shelters focus seems to be adopting out as many animals as po...

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Richard Larson
Reviews 1
2020-08-17 04:57

I filled out an application a week ago to foster a...

I filled out an application a week ago to foster a dog who has bitten two staffers here and is perfect around me. No return phone call, no email, no nothing. Poor dog has been there two months and every time I go there the staff are playing on smart phones and tell me they are too busy to read my ap...

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Kenya Lowery
Reviews 1
2020-08-16 23:55

I adopted a cat in April but I had to return the c...

I adopted a cat in April but I had to return the cat due to behavioral issues. I tried to re adopt today from 1997 north clyborn and Sara was very rude. She asked me a bunch of questions on why I returned the cat. I explained. She was very rude and unprofessional. She treated me like I was unable to...

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C Primeau
Reviews 1
2020-08-16 13:07

Quality of staff has dramatically changed over the...

Quality of staff has dramatically changed over the years since my previous adoptions. I have adopted two cats from PAWS, and will no longer be supporting this community.

Nice volunteers, exceptionally rude adoption staff! One woman was barking orders, talking down to her peers (trainee), very sta...

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Salvador Cisneros
Reviews 1
2020-08-14 07:09

This place made me feel like a complete a*hole for...

This place made me feel like a complete a*hole for trying to come in and get my dog a companion. This old lady in the front kept going on and on about how it was a bad idea when she doesn't even know my dog. She doesn't see that she's sad and I wanted to have her someone to be around. Just honestly ...

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Kelliya Lane
Reviews 1
2020-08-14 00:43

It s amazing that they are a non profit organizati...

It s amazing that they are a non profit organization and it seems like they have a nice mission.
However, the people who work there are VERY disrespectful. I ve never felt so uncomfortable being in any facility than this one. When asked to meet a dog, I was immediately spoken to as if I wasn t seri...

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Dave Mordis
Reviews 1
2020-08-13 23:52

Very nice facillity for pets looking for homes, bu...

Very nice facillity for pets looking for homes, but not the brightest people working as volunteers. Recently went in to look at adopting dogs and had requested to see two dogs and during our interactions in the play room we were told "sorry this dog is considered for adoption" Not the best way to ru...

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Nicole Nodi
Reviews 1
2020-08-12 08:17

They do wonderful work here and have so many sweet...

They do wonderful work here and have so many sweet animals looking for homes (foster or adoption) with you. They offer great support for their foster parents and animals. Come by, find a new friend. Or just say hi and drop off a little donation.

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joyce birdsong
Reviews 1
2020-08-11 07:02

In addition to helping new pet parents bond with t...

In addition to helping new pet parents bond with their new pet, PAWS staff provides ongoing information & support to the new pet parents re: any concerns that that they may have. These services are delivered by caring & knowledgeable certified staff who are invested in keeping you & your pet togethe...

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Laurina Johnson
Reviews 1
2020-08-08 13:17

I went to a few shelters, fell in love with a dog ...

I went to a few shelters, fell in love with a dog and then after filling out so much paper work only to have the dog given to someone else. I lost my boy Romeo a few weeks ago and have his sister Bell. Today I saw a Daschund and fell in love. I ran over to PAWS and was told he is going into a foster...

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