I visited the Nike Store in Manchester last week and was wowed by just how helpful and trustworthy the staff were.
A wonderful experience, if only all employees were this helpful, proactive and above all honest.
A big thank you to Dave
Well staffed and super clean store. However there is a better selection of Nike gear at most sporting goods stores. Not much to pick from for a Nike brand store.
This store is ridiculous. From what I could tell, the store is run by large children. No one helped me or my son. We waved to a couple of employees, they ignored us. I made sure to get a nametag... Ashley. Blonde girl. Acted like she was too busy folding clothes to help my son find some new runn...
Nike's running store in Eugene. Very knowledgeable staff and good selection.
Friendly staff. looking forward to the new store opening downtown
Small volume, no restrooms, don't feel appreciated as a customer like at other nike locations
This place has nothing but pure had to run and thin. Llo wanted some sapatos chaka ..
What an embarrassment for Nike.
I have yet to have a pleasant shopping experience here. I m an ultramarathon runner and wanted to splurge on a new outfit and shoes for my birthday. Unfortunately, I left empty handed.
Staff is just a bunch of rude kids. It took almost 10 minutes for someone to a...
My husabad and I are our in mid fifties, in the middle of our weekend, we took a break from yard work and ran some errands, we did not get dressed up to go get a pair of shoes. We were greeted by a friendly young man and headed to the back of the store to look at shoes, three female employees stood ...
I expected nothing less. Staff was friendly and well informed of product.
If you enjoy nike products and are a runner or person who works out this store will most likely have what you are looking for. The people are helpful here and knowledgeable about their products.
Horrible customer service. This store is full of children who have no idea what they re talking about. My daughter works for NIKE HQ and brought to Eugene to take a tour of where it all began. Before running Pre s Trail, she wanted to treat me to a new pair of shoes. Two young men helped us and t...
Best service at any store I ve been to. Very kind and right there to assist you. I highly recommend them.
As a high level high school runner and future collegiate athlete, I'm very particular about my shoes. Unfortunately my feet have a full size difference between the left and right. I've never been able to buy shoes of two different sizes. The people at Nike Eugene were more than happy to hook me up w...
As a veteran and someone who was in and still supports law enforcement, I will never have anything to do with your company! Shopping at this store has already been a negative experience!
Kaepernick doesn't care about speaking out for the good. He's too ignorant to know how to make a difference fo...
Horrible service. I was in town to run the Eugene Marathon and was checking out running stores for some new gear to take back home to Wisconsin. Run Hub NW has the best staff. They were a diverse group in age and experience, but all with the common bond of running. So kind and so knowledgeable. Ma...
Super helpful even if they don't have shoes I want in stock. Ordered in store some shoes they had for sale online. Fast shipping and always great answering questions!
Great service and the staff is knowledgeable and can help you find the right shoes for your needs!
this store is exactly whats wrong with our society!!!
This store was a major disappointment. I only gave 2 stars because I m loyal to the brand as a long disctance runner.
The staff made me feel invisible and worthless. I ve been in Nike Running shoes since the 80 s. I went to this store, specifically, because it is the town where Nike originated. Un...
Great service, but wish they had other Nike stuff than running. I get it, but people cross-train in Eugene too, right?
my daughter and I went in the other day. No help. No acknowledgment. Two young boys(employees) talking about girls. One girl(employee) on her phone. Not a cell phone they use to check out customers. Her cell phone.
No one asked if I was training for anything, or if I was a runner, what I current...
A little pricey compared to the Niki store in Woodburn, OR but they had good customer service.
In the place where it all started, Eugene (Oregon, USA) perhaps the most personalized Nike store in the global world.
If I could give this store Zero stars, I would.
Visiting from NYC to come run some amazing trails, visit Pre s Rock, etc.
Stopped in this store to pick up a fresh pair of Kigers. No one helped me. No one. I saw at least 4 kids on staff.
I walked out without being helped and didn t make a purcha...
Friendly attentive staff. Amazing shoe and apparel selection. My wife tried on 4 different shoes until she found the right pair for herself ($180). However the best shoes in the world also command a hefty price tag so be warned.
Drove through town and had to stop at the Nike where it all began. Now I don t ever want to return.
These employees were rude and phony. No one knew much about the products/shoes, except for telling me all about themselves and what they run in.
Sorry, Nike, but you blew when you allowed these ch...
Staff was friendly and helpful! Was so cool to see the VW van!! I went to eight stores today looking for neon green shoes that weren t hideous! I found them here soo stoked!
I m in my mid 50 s. I ve been running since the mid 80 s. Today I was treated like I was nothing more then an old woman. The staff of this store are all very young, which others have pointed out on here. I understand that Nike is trying to stay fresh and hip , but perhaps they should focus more...
The staff were engaged and helpful. Found what we needed. They took the time to make sure it was a good fit. Thank you, Tanner and Gavin!!
The selection is pretty small for it being next to the university of Oregon the epicenter of Nike. However, the items they did have were the latest fashions.
Walked in and asked about the store. The lady was rude and told my 5 year old daughter to not touch a display shoe.
Store is always kept at 100% and the staff is filled with information on their products.
This town might be where it all started, but this store is making sure it s where it all ends.
Staff is a bunch of bratty 20-somethings with no true interest in helping runners. If you re in your 20 s, in-shape, and can talk about the latest trends with a staff of douchebags and stuck-up girls, th...
Came on a Sunday afternoon, I would say at least 3 members of the staff offered to help us. Excellent customer service! Excellent place to shop for athletic apparel and shoes. They also have a treadmill inside you can use to try out the shoes. I also like that they have an old tennis shoe recycle d...
I went in trying to find a good running shoe because I have been getting shin splints lately. Ivan was SO helpful and friendly and helped me decided on the Epic React. Thank you to the knowledgeable Nike Eugene staff and especially Ivan!
Disappointed
My son is a 16 year old that wear a size 15 shoe. You would think being in a college town that this store would offer larger sizes. Nope. Was told that I would have to order online for anything above a 13. Won't go back.
This place sucks. If you re a serious runner/athlete, stay away! The kids that work here are clueless and/or self absorbed. The guy helping me only talked about himself. It almost felt like I was ther to buy HIM a pair of new running shoes. I won t be back and I refused to spend my hard earned mo...
Nike, as a brand, sells quality merchandise. But avoid this store at all costs. It is legitimately the worst Nike experience I've ever had. The fact that someone entrusted these individuals to represent Nike's brand is probably the result of being a small town. In a big city, where talent pools are ...
Great selection of nikes and excellent customer service.
I've never been the athletic wear kind of gal but Nike has made me grow such a love for sneakers and all of their wonderful clothes and trinkets. This is truly a one of a kind brand and I absolutely LOVE the store. The clothes are always neatly placed on the racks and they steam iron everything so n...
Staff was rude, not very knowledgeable about products(drops, materials, cushioning, weight, etc). This store was a major disappointment. I ve been to NIKE Running stores throughout the country, but all in major cities.
This store is definitely not the same. It may have the same products and same t...
Seemed like the selection was small compared to other Nike stores we've been to. Maybe Colin Kaepernick protested all their goods so it made the selection small??
Nice store
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I d give it ZERO stars if I could.
1. No one welcomed me into the store.
2. Two workers by the shoe wall laughing and disrespectfully chatting about girls until I walked up to the show wall.
3. Ashley, blonde girl, rolled her eyes at me when I walked by. Perhaps it s because my face was in shock...
Danny is amazing, took the time to help my 9 year old daughter pick out a pair of shoes. Thanks Danny, and he also has a wonderful family.
For the fans of Nike, this is the Ultimate place to shop! The staff are warm, welcoming and professional. Will return soon!
This Nike retail door is equipped with the most up to date product that satisfies a great spectrum of athletic demands. The customer service is unmatched. The staff not only provides great recommendations, but also provide useful innovation to athletes of all capacities.
Nike has been my go to brand and I've had no issues. I recently ran into a defective item. Unfortunately they don't stand behind a loyal customer that brings in a clearly defective item. Instead of making things right they low balled a refund offer for less then a 1/3 of what I paid for it.