MPP

I have used MPP several times with Toyota with zer...

I have used MPP several times with Toyota with zero issues

Read full review

I had to wait 3 hours for an oil change , tire rot...

I had to wait 3 hours for an oil change , tire rotation and to get one tire patched. Therefore I am NOT very happy the service.

Read full review

I ve purchased these contracts before and have had...

I ve purchased these contracts before and have had mixed results. First off, let me explain that I have some automotive background and am usually very skeptical about what I spend my hard earned $ on, so I read through the different options when I purchased the service contract and decided upon a Po...

Read full review

I actually caught the service technician in three ...

I actually caught the service technician in three lies at Westway ford. They tried to sell me services that I DID NOT NEED. I WILL NOT RETURN TO WESTWAY FORD UNLESS I HAVE A WARRANTEE ISSUE !!

Read full review

The approval was swift and quick even on a weekend...

The approval was swift and quick even on a weekend. I always trust getting my extended warranty with MPP. Thank you very much for the quick support.

Read full review

Seamless the dealership took care of everything.

Read full review

I took my vehicle in for warranty repairs to the d...

I took my vehicle in for warranty repairs to the deal. Was skeptical when they told me there would be no out of pocket expenses. When I picked the car up I fully expected to pay some hidden fee but was very pleased to learn that it was truly covered with no deductible. I know that maintenance s...

Read full review

Very good service. My service coordinator is exce...

Very good service. My service coordinator is excellent. He answers questions and gets the answers if he s not sure. I am very happy with my Honda Pilot from Showcase.

Read full review

My AC compressor went out and it was fixed quick a...

My AC compressor went out and it was fixed quick and with no problems at all! Happy customer

Read full review

My service rep was courteous, professional and ver...

My service rep was courteous, professional and very accommodating. He checked my car in quickly. He called Lyft for a ride to my destination and back to the dealership. There He sent a review of the services rendered via text message. He called me when my car was ready. Great customer service!

Read full review

Very nice professional service. All taken care off

Read full review

Thank you MPP. The warranty has already more than ...

Thank you MPP. The warranty has already more than paid for itself. Great experience and value.

Read full review

All parts covered by MPP and exceptional service p...

All parts covered by MPP and exceptional service provided by Mr. Dan Marino (service representative).

Read full review

The Maintenance Service Plan covered what it was i...

The Maintenance Service Plan covered what it was intended to cover. The service center just had to verify that I was covered. That was it. There was one slight drawback, the website they go to verify the information was down that morning. Luckily, I had my card so they called to verify. Overall, it...

Read full review

They got back to me within a week and were very he...

They got back to me within a week and were very helpful!! Have now used them twice and look forward to working with them in the future!!

Read full review

Very attentive. Answered all questions asked. Seem...

Very attentive. Answered all questions asked. Seem to be on top of everything anytime I came to ask a question. It makes me wanna go back there for service on my car next time and look forward to doing that.

Read full review

MPP is "The Greatest Service Contract Company in A...

MPP is "The Greatest Service Contract Company in America" Great customer service! Thank you for all you do!

Read full review

I went in for an oil change and car check-up. I w...

I went in for an oil change and car check-up. I was surprised and I not cost to pay at checkout.

Read full review

I cannot say enough good things about this group. ...

I cannot say enough good things about this group. They could not have been any more responsive throughout my warranty period. Whenever I buy another vehicle it will have another warranty from this same group.

Read full review

Logan at Peoria Ford is amazing!! He always makes ...

Logan at Peoria Ford is amazing!! He always makes sure everything gets done to fit my schedule and needs.

Read full review

Great experience and great service!!!!

Read full review

Needed tire replaced after getting nail stuck

Needed tire replaced after getting nail stuck
In sidewall. Called in claim, process was
quick. Turns out Discount Tires is one
of their approved vendors. Discount Tires
replaced tire with zero out of pocket.
Granted my truck s only 7 months old.

Definitely worth the $$$ I spent at deakersh...

Read full review

Good policy and good company. The do need to pay a...

Good policy and good company. The do need to pay attention to time zones when sending messages. 4 in the morning is not a good way to make a good impression.

Read full review

They were very professional and took great care of...

They were very professional and took great care of our issue.

Read full review

A truly great value for vehicle owners of all type...

A truly great value for vehicle owners of all types.
Me and my family never worry about unexpected repair bills and always use the factory trained techs at my dealership. That s why I buy MPP with all of my cars.

Read full review

So pleased to have coverage when the need arose.

Read full review

I have been grateful for the fast response and ser...

I have been grateful for the fast response and service I received from MPP. So glad that I purchased this warranty because it has saved me a great deal of money.

Read full review

Quick service, and our maintenance needs, like an ...

Quick service, and our maintenance needs, like an oil change and tire rotation, we're entirely covered.

Read full review

I went to my dealership. Relieable chevrolet were ...

I went to my dealership. Relieable chevrolet were my service was excellent they fixed my truck took care of me. The service advisor victor was awesome he answered all my questions and he was very knowledgeable.

Read full review

Love Huffines Mckinney. They make using MPP so eas...

Love Huffines Mckinney. They make using MPP so easy. Great value. Thanks!!

Read full review

The moment my insurance company issued the check f...

The moment my insurance company issued the check for my total loss and I supplied the needed information MPP issued a check and sent it to my bank.

Read full review

I am so grateful for MPP. Something was wrong with...

I am so grateful for MPP. Something was wrong with my SUV. I took it in to the car agency and my warranty didn t cover the costs. MPP was there to save the day. They paid for mr repairs. Thank you MPP!!

Read full review

It took 2 hours to change the oil and rotate my ti...

It took 2 hours to change the oil and rotate my tires. It used to only take an hour with David moss I guess service is gone downhill.

Read full review

While the oil change took almost two hours, and gi...

While the oil change took almost two hours, and given the situation we are all in with the virus it was pleasant.

Read full review

This company is big. Many moving parts. The insura...

This company is big. Many moving parts. The insurance is good. I would not recommend the warranty. I had some delays when i cancelled my service. Once management got involved my refund was expedited. Overall i am satisfied with the way they treated me as a customer and i would consider doing busine...

Read full review

They were quick with decision on the approval with...

They were quick with decision on the approval with repairs so my service advisor could let me know on the spot.

Read full review

After the $100 deductible, MPP paid to replace our...

After the $100 deductible, MPP paid to replace our vehicle's back-up camera, which is very good. The fact that it took almost a week for the dealership to be paid, was not good. They kept our car until the payment came through.

Read full review

Total rip-off scam! Thanks alot Vandergrift Honda...

Total rip-off scam! Thanks alot Vandergrift Honda in Arlington Texas!!! You SUCK!
Three months after purchasing my truck this warranty scam will not cover what I was sold and told it would! Now I'm stuck with a truck that needs a $10,000 motor.

Read full review

They got me in and out quick and were able to take...

They got me in and out quick and were able to take care of everything I needed! Definitely will be coming back in the future

Read full review

Went to get my oil changed the other day and was t...

Went to get my oil changed the other day and was told my water pump was leaking and it would be $700 to fix it. Call the dealership (Van Buick GMC) where I bought my truck used. Brought it in and they replaced the water pump, under warranty, no questions asked. Great service.

Read full review

Very expedient and helpful with my repair. Glad I...

Very expedient and helpful with my repair. Glad I purchased this for repairs. Trouble-free!

Read full review

In and out pretty quick oil change

Read full review

My claim for my radio was handled flawlessly. From...

My claim for my radio was handled flawlessly. From diagnosis to new unit installed within one week!

Read full review

I really enjoy having a great insurance company th...

I really enjoy having a great insurance company that always takes care of me. Thank you and I will continue being a customer with all my future purchases.

Read full review

Poor customer service. Refuse to pay claims. Total...

Poor customer service. Refuse to pay claims. Totally not worth what a policy costs

Read full review

This mechanical warranty has come in when I needed...

This mechanical warranty has come in when I needed it twice so far. I am really glad to have this peace of mind. And, the support staff has been professional and responsive. Thank you!

Read full review

Allows me to have oil changes, tire rotation, took...

Allows me to have oil changes, tire rotation, took care of my sons car A/C at no cost out of pocket to me at the time

Read full review

This is really a scam, nothing will be covered as ...

This is really a scam, nothing will be covered as they mention by the dealers. Dealers sell this useless protection just for their share of money. I will highly recommend not to buy this plan.

Read full review

Bad company. Do not purchase an extended warranty ...

Bad company. Do not purchase an extended warranty from these people. They will not cover repairs under their warranty that have been proven to be warranty services. They pay kick backs to the dealership sales people to get you into a warranty contract.

Read full review

I bought the pre prepaid maintenance program and I...

I bought the pre prepaid maintenance program and I use it it makes my life so much easier and the service is always great I just show up give my keys to the attendant sitting in a waiting room and they give him back and I leave definitely a customer for life

Read full review

Had oil & filter changed, fuel injection system cl...

Had oil & filter changed, fuel injection system cleaned and car detailed.

Read full review

Anthony, was great from our initial phone call he ...

Anthony, was great from our initial phone call he explained everything thoroughly and was very understanding of my needs when it came to getting in/out as soon as possible due to two restless toddlers. Extremely happy with the service he provided and the fact that it took the exact time he mentioned...

Read full review

I ve used MPP in the past and still do! Helped me ...

I ve used MPP in the past and still do! Helped me with many of my cars needs!

Read full review

Very smooth and easy service.

Read full review

DO NOT BUY THIS - These people are thieves....Sell...

DO NOT BUY THIS - These people are thieves....Sell you a warranty that "covers everything" as outlined by the boat dealer. Then when you have a claim you get bounced around. They dont folow up with any detail or specifically state where its excluded...And the they dont provide a written response as ...

Read full review

Awesome I called told them my problem asked what s...

Awesome I called told them my problem asked what should i do? Took my pick there 6pm they were closing 11am the next morning my pickup was fixed used them twice both time excellent experience bo worries what so ever. Yes I highly recommend you use MPP CO INC

Read full review

I was treated with respect and my car was fixed wi...

I was treated with respect and my car was fixed with no problems. Thank you! Staff were very friendly.

Read full review

My vehicle needed a new starter and they didn't he...

My vehicle needed a new starter and they didn't hesitate to provide full coverage for the repair. I'm glad that I got my extended warranty through them.

Read full review

Fulfilled their obligation with no hassle. Thank ...

Fulfilled their obligation with no hassle. Thank you!

Read full review

Didnt cover my main issue! Pay for an extended war...

Didnt cover my main issue! Pay for an extended warranty it should pay for issues. Unsatisfactory!!!

Read full review

I have had occasion to use our MPP warranty twice ...

I have had occasion to use our MPP warranty twice and in both cases, MPP was responsive in approving repairs with the dealership and made the process very easy. Very happy with it.

Read full review

I bought the MPP club plus plan back in 2018 and I...

I bought the MPP club plus plan back in 2018 and I had the unforseen event of flat tire 2 times. Both the times I just brought my car to the dealership and gave them information, MPP approved over the phone and paid directly to the dealer after replacing the tire. It was a great service that I enjoy...

Read full review

The MPP Co Inc is 1 of the best investments i made...

The MPP Co Inc is 1 of the best investments i made.& has the best vehicle care package. I suggest that if you purchase any vehicle please invest in the car care package with MPP CO INC. They have replaced my car key Fob/remote. Then i had my gear shift was replaced today. MPP Co Inc has given me the...

Read full review

I was told when purchasing the platinum that it wo...

I was told when purchasing the platinum that it would cover all scheduled maintenance but was later advised it was only oil and tire rotation.

Read full review

Superior service

Read full review

Thanks for getting my car repairs approved.

Read full review

Love MPP so much!! Will never have a vehicle witho...

Love MPP so much!! Will never have a vehicle without MPP again. They have taken care of multiple of my vehicles time and time again.

Read full review

Service was Awesome

Read full review

Kylie at the service department always takes great...

Kylie at the service department always takes great care of us. One of the nicest people we have met. Great customer service, experience and satisfaction.

Read full review

I am so glad we purchased this protection plan! I...

I am so glad we purchased this protection plan! I had some major issues with my car and dropped it off at the dealership at 10 and it was fixed and returned by 5. They approved all repairs quickly ($1500 worth). I am so thankful I purchased this extended warranty!!

Read full review

Excellent service

Read full review

I paid more than warranty did. Bad value. Wish I h...

I paid more than warranty did. Bad value. Wish I had my money back.

Read full review

I drive from Monterey to San Jose because here the...

I drive from Monterey to San Jose because here the service is excellent!!!

Read full review

Extremely satisfied with my experience with MPP, p...

Extremely satisfied with my experience with MPP, purchased extended coverage on my last 2 vehicles through them.

Read full review

They take care of their customers.

Read full review

I would rate 0 stars if i could this company sucks...

I would rate 0 stars if i could this company sucks you will regret it if u have dealings with them

Read full review

First service of my new Honda at the dealership. A...

First service of my new Honda at the dealership. All costs were covered with no question.

Read full review

I had an appointment for 2:30 to get my oil change...

I had an appointment for 2:30 to get my oil changed. We arrived at 2:00 and it took almost 2 1/2 hours for techs to complete. If it wasn t a warranty oil change I wouldn t go back.

Read full review

Submitted a claim on 4/21/2020. I received a callb...

Submitted a claim on 4/21/2020. I received a callback from the rep assigned to the case. She left a message and I returned the call. No reply! I called again left another message and have yet to receive a callback. I called the main office to learn that the case is closed with messages that the rep ...

Read full review

Have mpp insurance on my tires and have had no pr...

Have mpp insurance on my tires and have had no problems whatsoever worth the extra money

Read full review

Donna was amazing. After trying to keep my warrant...

Donna was amazing. After trying to keep my warranty and work things out on a previous call with a rep named Autumn, I never received a call back from her. I decided to cancel my warranty account because the auto dealership originally made the mistake of listing my mileage incorrectly on my contract....

Read full review

I was glad my wife and I purchased the extended wa...

I was glad my wife and I purchased the extended warranty when we bought our 2017 Nissan Altima, especially when I found out how much the repairs would have cost.

Read full review

Excellent experience from start to finish. Michael...

Excellent experience from start to finish. Michael Brislin, the service advisor was very professional.

Read full review

The service provided at Infiniti at Camelback was ...

The service provided at Infiniti at Camelback was very good. No complaints.

Read full review

All is good

Read full review

Fast service Friendly and they did it right. I wil...

Fast service Friendly and they did it right. I will buy there again also big Selection and they will work With you Great financing options .If you want to deal go there I did thanks again

Read full review

Save your self time and money, go anywhere else..d...

Save your self time and money, go anywhere else..do anything else. It was so bad I opened a complaint with the FTC

Read full review

Needed to do a cancellation, they were very fast, ...

Needed to do a cancellation, they were very fast, nice and took care of it without any drama. Will use them again on my next car!!

Read full review

I bought the per plan along with my car, and I hon...

I bought the per plan along with my car, and I honestly feel as though I was finessed. Every dent I have or have had on my car was suggested to go through insurance because they were too large or the paint was chipped. The dents weren t large in my opinion, however I m not a professional so this is ...

Read full review

I m very glad I got MPP. I needed an alignment and...

I m very glad I got MPP. I needed an alignment and MPP covered it. It was very simple and fast. Nothing out of my pocket. Thank you MPP for making it hassle free.

Read full review

Rapid, friendly service and all needs taken care o...

Rapid, friendly service and all needs taken care of without charge.

Read full review

UPDATE

UPDATE
Had a service on 9/11/2020 and again my tires were not rotated.
This is my 3rd vehicle with MPP. I thought my teen daughter's we're incorrect when they would come home from their services complaining, until I had my own.
Of my last 4 services, 1 has been correct.
I have owned my vehicle a...

Read full review

I never thought I would need this protection packa...

I never thought I would need this protection package, but I am so happy I got it. True to every word my transmission was fixed and MPP covered it all. They are true to their word and I didn t have any problems . My service advisor is James (Cleveland) and he made my experience with Nissan so great t...

Read full review

Great staff and fast service

Read full review

Not very happy, first time I have to use my extend...

Not very happy, first time I have to use my extended warranty to replace my 2016 Honda Pilot Arm control bushings, timing belt and timing belt tensioner.MPP paid for the control arm bushing BUT NOT paid for the timing and tensioner. Isn t it part of the drive train? NOT HAPPY

Read full review

The customer service representative was callously ...

The customer service representative was callously indifferent to the danger I was in. My car engine conked out and stopped where my car was at risk of being rear-ended. Nevertheless, the CSR kept me on the phone for about 20 minutes even though I'd made it clear that I couldn't hear him. After all t...

Read full review

Thank you MPP

Read full review

Great service!

Read full review

Difficult using local ford dealer to honor warrant...

Difficult using local ford dealer to honor warranty. Courtesy Ford of Rome costed me an extra $400-500 trying to get my transmission repaired. Ended up taking back to original dealer Buford ford after several months of Courtesy saying my transmission slip was a (factory slip). Buford rebuilt tran...

Read full review

It took 3 months to get the part they put in last ...

It took 3 months to get the part they put in last Saturday now the car 3 days later is making the same noise they cant get me in for 3 weeks on a sat. I cant take a day off work to deal with this. Not happy at all

Read full review