UPDATE

UPDATE
Had a service on 9/11/2020 and again my tires were not rotated.
This is my 3rd vehicle with MPP. I thought my teen daughter's we're incorrect when they would come home from their services complaining, until I had my own.
Of my last 4 services, 1 has been correct.
I have owned my vehicle a year and a half, and of those services twice I have been lied to about tire rotation. I have a small knot on one tire so it's pretty easy to keep track of where it's at. With that being said, I was never informed of said knot by the service center.
Maybe 3 of my 7 or so visits has my car been vacuumed and washed.
I showed up for an early morning appointment only to wait almost 45 minutes for someone to show up for work. If it wasn't for me leaving for a 1,000 mile trip that afternoon I would have left.
Moral of the story: if you purchase the MPP plan from your dealership, be sure their service department is worth it. You can get the same quality service at Wal-Mart.