F

Faith
Review of MPP

4 years ago

Submitted a claim on 4/21/2020. I received a callb...

Submitted a claim on 4/21/2020. I received a callback from the rep assigned to the case. She left a message and I returned the call. No reply! I called again left another message and have yet to receive a callback. I called the main office to learn that the case is closed with messages that the rep has called several times and left messages. If the rep called she certainly didn't leave any other messages from the initial call. The case was reopened and assigned to the same person. The rep will call me when she can.

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