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Average ratingGreat
4.1/ 5

Based on 2,194 reviews

563%
421%
36%
26%
14%
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What reviewers say about LV=

Generated with AI from 2,194 reviews on Trustburn · updated 10 days ago

Customers generally speak positively about LV=, with many highlighting welcoming and attentive staff, a pleasant atmosphere, and a wide range of brand products, though some note that service can feel disorganized or pushy.
What are the most common complaints about LV=?

The critical reviewers describe being made to feel unwelcome, mentioning poor reception, a deplorable attitude from staff, and being treated with contempt in the store.

AI-generated from reviews on this page. Verify anything important with the company directly.

Jessica Gallardo
Reviews 1

Luxury store, exceptional attention.
I was baffled by the fact of making a line to enter and you must open your wallet, they should invest in more technology, taking into account all the resources obtained daily and have metal detecting machines or something similar.

ken hung
Reviews 1

Unfriendly staff.
On a non busy weekday morning, not even need to lineup to get in. Told front staff want to check out men s stuff, she told me they will know when I go upstairs. Browser by myself for 20mins, no one help or even say hello on that stair. Have to catch someone ask about things that I interested in.
I travel many countries, so far this flagship store is the most disappointed with service.
Even the other LV store at Paris had much much better service experience than this one.
LVMH, you have no excuse when world traveller come to your LV Paris home flagship store, this is the place where you want to setup example. Excellent or terrible.
Oviously Terrible is the only image that you left here.

Aleksandra Soroka
Reviews 1

Came in, there was no queue which was good, had to ask for assistance, asked SA for a bag, waited ages for her to come with the bag, had to ask for drinks myself, bag was with defect, lock was all scratched, asked for another one, again problem, lock ok but canvas was scratched, asked for another one, SA said that i will not find a perfect one, excuse me what?? You pay a grand for the bag and it cannot be perfect? She came back with 2 more bags, one was good another one was from display looked very worn off, why she brought that one i don't know, experience was so so, in the evening took the bag out and it began raining, came to the hotel saw the water came inside, whattt??? It suppose to be waterproof, had to go to another LV store to exchange it, seems to be difficult to find a perfect LV speedy bag, they all have something, hope the new one will be ok

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