I saw this company on Facebook and requested a demo. Instead I got a snarky email claiming they couldn't offer services to me because their workers comp policy won't cover emergency services. The joke is we don't offer emergency services; we are a school. So they don't cover TEACHERS either? Forget ...
My company, Skillist, loves working with JustWorks. They've made our payroll and compliance management so much easier (especially since we have teammates in 5 different states), and the rates for our benefits plans are excellent as well!
When it comes to growth of a small business, there are plenty of firms that will claim they can provide you the world. Few firms provide transparency on day 1, few continually improve their services, few invest heavily into their technology. Justworks is the only PEO I would recommend to other busin...
Got a cold call on my personal cell phone asking for time - when i said 3 times, i am a wrong person - kept insisting.....
Not at all able to guide you in making decisions. They err on the side of refusing to serve. I could not trust them in any future need because they do not look for ways to make things work, only for ways to stop coverage. I would not waste your time on them. I would give them a ZERO if such were...
very happy with the platform, friendly simple and prompt
I have nothing bad to say about Justworks! My company, FloDesign Sonics, switched to Justworks from ADP Total Source at the beginning of 2019 and I am so happy that we did. The JW platform is so much more intuitive and tech-forward, and their 24/7 customer service is a breath of fresh air. I was sol...
Took weeks and three followups to even get a quote, which was promised in three days. Then it was not findable in their system because the customer service rep gave me the wrong instructions. More followups, each taking a day or more round trip communication. Finally, I hit the :( in their email for...
I really wanted to like this service.
I entered my contractors information at the end of last year, payments, etc to make sure their 1099s were filed, but apparently they were never filed (as I needed to invite them to the system, which was wildly unclear in the UX).
Now, they can't do anythin...
We switched to Justworks from a traditional payroll provider and have loved the experience. Justworks makes it easy to onboard employees all over the US and has exceptional customer service to help with any and all compliance and payroll questions. We're so glad we've made the switch!
-Rachael Harn...
As the HR Director of a small company, I COULD NOT be happier with the support and resources that Justworks provides. I genuinely feel that my account executive is a dedicated teammate; responsive, encouraging, and incredibly helpful! I absolutely love the usability of the platform, the quality of t...
We've used them since Day 1 and have had a great experience. Super responsive to any questions, lots of features baked right in. 10/10 would recommend.
Update 11/06/2020: I still like Justworks. They made changes this year to make health-care renewals easier. However, they eliminated the personal account rep. Help is available 24/7, but I no longer have one person to whom I can reach out when I have a question. It takes longer to receive an email r...
The conversion over to Justworks was painless. Their response time is impressive and we've been extremely happy with them for the 5 months we've been enrolled. Highly recommend for small businesses.
Great place to work, the people here are amazing and great atmosphere
We've been using Justworks for about 10months...so far so good. Their strength is in the ease of use, ability for us to manage all departments efficiently with prompt customer service response via phone or email. I have been managing offices for a while and Justworks has blown away the competition i...
Justworks has really simplified our payroll, as well as given us the option to offer benefits. Their customer service is excellent and I would definitely recommend using them!
We couldn't ask for a more complete and easier to use payroll and benefit service. We're happy to pay a little extra for a complete solution that has only grown in value for us while remaining simple to implement and intuitive to use. We've worked with other providers and only had headaches, so we...
I run operations for a small firm and I manage/initiate all the benefits and payroll. Due to my responsibilities, the online portal is incredibly important for my ability to provide a high level of service and clarity to my team. We were using another HR/Payroll provider, a juggernaut (one of two on...
Young company that has plenty of growing to do.... If they can make it long enough.
Sub par solution, especially for the price. This is confusing because there are plenty of quality options on the market.
In today's landscape the platform doesn't stand out, and has a variety of deficits.
In term...
Justworks was exactly what we needed at Leadfeeder to get the ball rolling with a remote company managing employees in many different states. They have made payroll, benefits and compliance such a seamless experience. They are also there as an HR resource when questions arise from my employees that ...
Justworks has been incredibly valuable in streamlining our benefits, payroll, HR, and compliance freeing up important time for team members to focus on growing Yellowbrick's business.
Justworks is the best partner for our HR management at Loyalkaspar. We've been working with Justworks for about 3 years now and could't be more satisfied. It's an affordable way to work with a PEO, have payroll, benefits, perks, taxes issues dealt with the right away. The online platform is a breez...
The worst experience ever. We have spent months implementing this system. They told us this morning after implementing their systems, health insurance rolled out to our team, THAT THEY DO NOT SUPPORT THE WAY WE WORK. DO NOT SIGN UP WITH THIS ORGANIZATION.
So fast forward 2 years. This organizatio...
Justworks has overall been a seamless product. The PEO model has worked well. However, the pricing is higher than a traditional payroll company and not sure the value is there, except for the product portal. They got rid of the the dedicated support person for each team, which I think has decreased ...
Justworks is a GREAT one stop shop! I love their easy site interface and have utilized the chat and phone cust service options and every time have spoken to someone knowledgeable on my questions/concerns. Super happy with their services and would highly recommend them to other businesses looking for...
We were skeptical at first, but Justworks became a backbone of our operations. We wouldn't be able to operate so efficiently across the country with a distributed team without them. One important thing is that they've improved significantly over the last few years. Much like any growing company, the...
We implemented JustWorks for our small business (M13 Holdings), of 6 FTE's, about 6 months ago. This was my first time working with a PEO, and I have to say they have made it a seamless transition and their support team has been extremely patient with me, knowledgeable and informative in handling ...
Needed to get my W2 from a past employer. Jordan, a CSM, helped me get it under 5 min and was so helpful and friendly through out :) TY JW
Our Justworks team is fantastic. Our account representative is extremely responsive and helpful, and the Justworks HR Consultant is an incredible resource for a small HR team.
We love JustWorks. Makes running the HR side of the business a breeze! They are super responsive on the phone and also have a great looking website to manage our employees. Can't recommend enough!
Great People, but our insurance rates went up dramatically after 1 year. Don't use Justworks.
We've been thrilled with Justworks - their web tools are easy to use, the service and support is great, and the health insurance rates have saved us a ton of money.
Justworks proved to be useless when I needed them the most.
My FSA account was frozen by their third-party service provider, BenefitWallet, for one invoice totaling $54.44. This happened at a time when I needed access to my account. Despite the invoice being paid directly to a medical office, the...
Strongly advise against working with them. Good tech and nice people, but level of service is poor. They do a terrible job of controlling cost increases, as well.
JustWorks is brilliant! Having recently moved to the US from Australia to work for a startup (AEDIT, LLC), it has taken all of the stress and hassle out of learning an entirely new set of HR rules, regulations, laws, and taxes! Their customer support is also fantastic, always friendly and extremely ...
Highly recommend Justworks! Love their product and working with their team.
JustWorks has really helped us to support our growing business by taking the stress out of HR and payroll and allowing us to offer benefits to our employees. The support team is always available and extremely knowledgeable. I cannot say enough good things about the team there! Thank you JustWorks...
We migrated from Gusto (payroll only) to Justworks once we needed benefits for our first employee (now 3). Its been terrific for healthcare, HR, 401K and payroll needs. Customer service is super prompt and very constructive. And its priced very well vs bigger name brand old school PEOs. Great option...
So worth the price. Amazed by how much they stepped up to take on COVID-19 complexities. For example, I just went in to file my PPP forgiveness, blocking out several hours to setup and run the reports. I opened Justworks reports and they had a dedicated set of reports all ready to export. I teared u...
Every benefits platform says it's simple - Justworks actually is. It has demystified the payroll process for us, made on-boarding new people a breeze, and the health plans are excellent.
Justworks is amazing! We love the service your team provides. EVERYONE is kind, professional, courteous, and efficient.
They just keep spamming me with emails and calls without my permission. They also do not do any homework as I have no employees so could not even use their services. Please take me off your list.
My employer started with Just Works recently. Payroll has not been handled properly and we had a two week gap with no health insurance. I'm hoping that the future will be more professional for both companies, but current situation makes me very skeptical
It's great to be paperless. And they take care of all HR & employee compliance, especially of you have staff in multiple states like we do!
Justworks has been great for us. They are very professional, very helpful, have excellent customer service and a great interface online, and they saved us a lot on both health insurance and 401K plan costs.
We've been using Justworks as our PEO for about 1 1/2 years, and we're very satisfied. They do our payroll, health benefits, and 401(k) plans. I really like that I don't have to worry about keeping track of the different state and local taxes as they take care of these through payroll. We're in our ...
They've saved my company so much time (and money) when we moved Payroll and Benefits over to Justworks. Great support too.
I came here to voice my displeasure at how quickly I was turned away as a potential customer of JustWorks, and after a very brief look through other reviews, I see that others have had the same problem that I did.
I scheduled a demo with JustWorks after spending many hours across several days rea...
Don't make the same mistake we did by believing their competitive rates will last. They will buy your business with extremely low insurance rates, and then hike them to ridiculous levels upon renewal. Also their service approach is very "reactive" so be prepared to project manage them and get last ...
I've been a Justworks customer and admin for about 4 years and they are a true partner. I would recommend to any small business who is currently managing their own benefits and payroll to talk to them. In many markets, they pay for themselves with the savings on healthcare costs - not to mention sav...
I reached out to Justworks to inquire about their platform for offering benefits. Instead, I get an email stating that they refuse to work with companies in "my industry" because their workers comp partners will not cover "my industry".
Strange, we've never had a problem getting workers comp covera...
Justworks has totally exceeded my expectations. The website is a dream, the staff is knowledgeable and quick to respond, and the health insurance rates and level of care that I can now offer to my staff are a total game changer. Thanks for a job well done. Matt Kendall -- Sr. VP of Concept Artist...