Phil Collins

Review of Justworks

Young company that has plenty of growing to do.......

Young company that has plenty of growing to do.... If they can make it long enough.
Sub par solution, especially for the price. This is confusing because there are plenty of quality options on the market.
In today's landscape the platform doesn't stand out, and has a variety of deficits.
In terms of benefits & insurance- they only have 1 option. They approached us with a 'tailored solution', yet under further review there is no customization or consideration for our company & employees. *Be wary of companies that have exclusive agreements with insurance companies.
In addition the shortfalls of their solution, a major problem they face is internal. Internal communication, customer support, and general knowledge were absent after the sale.
When we approached them with questions, it became obvious that their employees are novices in the space. We knew much more than them, and they didn't seem to care to learn. Good luck trying to get help from their higher ups, they treated us as if we weren't worth their time.

This is a company that grew its client base in its infancy by offering the product for little to no cost. As their client base grew (in many cases for free), they convinced investors to give them money.

Don't be fooled by their claims. The other reviews posted here are obviously their employees.