Jersey OnTime

4.5 · 62 reviews
L
Laura Fieldhouse
Reviews 1
2020-12-25 17:48

My mom is 90 years old and suffers from crippling ...

My mom is 90 years old and suffers from crippling arthritis. She recently was diagnosed with an infection in her right knee and can not use it at all. We hired On Time to take her to a doctor''s appointment because they were equipped with what we needed to get her down 12 flights of stairs. My moth...

Read full review

S
Stacey Drotos
Reviews 1
2020-12-14 13:37

Thank you for your care during the transport of my...

Thank you for your care during the transport of my mother on Christmas Day. She felt comfortable and cared for the entire time she was with them during the transport. The fact that these two crew men were professional, friendly and caring and away from their own families on Christmas Day speaks vol...

Read full review

P
Precyous Wilson
Reviews 1
2020-11-25 01:46

I was transported by On Time in August, 2017 and t...

I was transported by On Time in August, 2017 and the service were phenomenal! I was transported from Burlington County, NJ to Philadelphia, PA. Never have I felt more comfortable with my life in the hands of the Transport Team. It was a Nurse and an EMT. They were very polite, knowledgeable and ...

Read full review

D
Darin Pinto
Reviews 1
2020-11-03 05:53

On Time Transport provided excellent service when...

On Time Transport provided excellent service when my father was in need of transport to the hospice facility at the time in and around the time he passed. The company and its employees demonstrated extreme sensitivity to our family's needs at a very vulnerable time.

Read full review

J
Jacqueline Thompson
Reviews 1
2020-10-25 00:26

I particularly appreciated how professional and co...

I particularly appreciated how professional and courteous the drivers were when transporting my grandmother to and from specialist appointments. They made my grandmother feel comfortable and safe as she was fearful of driving by herself with individuals she had never met. Thank you for caring for he...

Read full review

K
Keith Degrau
Reviews 1
2020-09-21 15:18

I've used OnTime since 2014 and they've always bee...

I've used OnTime since 2014 and they've always been the best and my last trip on 2/14/19 was no exception. My driver (Ty?) showed up 'on time' and actually waited for me to take me home after the appointment.
The vehicle was roomy & easy to get in/out of - I actually felt kind of spoiled. Thanks On...

Read full review

F
Frances Dono
Reviews 1
2020-09-18 19:58

Really great experience with this company and it s...

Really great experience with this company and it s staff! I arrange transports for a facility and patients with certain insurances cannot be transported with our contracted provider. My go to company for these patients is Ontime. It s super easy to arrange trips. The phone staff (especially Dionne w...

Read full review

C
Christina Peterson
Reviews 1
2020-09-07 13:01

It was very difficult to find a transport company ...

It was very difficult to find a transport company to take my mother to her doctors appointment. I was lucky enough to find this company on an internet search. The service was amazing! Both drivers were extremely polite & helpful. My mother arrived on time for her appointment and we only had to wai...

Read full review

S
Sabrina Lijo
Reviews 1
2020-09-05 16:02

I have been working with On Time Transport for the...

I have been working with On Time Transport for the past year and have enjoyed every second. All of the staff, whether they are in the office or out in ambulances, are very helpful and respectful. Being an EMT and being able to help people is a wonderful job, but working with such amazing coworkers...

Read full review

L
Lynn Wirtz
Reviews 1
2020-09-03 10:23

Fred & Todd took my 93 y.o. mother from Toms River...

Fred & Todd took my 93 y.o. mother from Toms River, NJ to Rockville Center, NY. THEY WERE WONDERFUL!!! The trip took forever because of traffic, but they never seemed annoyed. What a difficult job, and how lucky our family was to get these two men to help us through the transition. Thank you bot...

Read full review

J
Jennifer Burns
Reviews 1
2020-08-12 02:22

On Time Transport provides unparalleled service to...

On Time Transport provides unparalleled service to my mother who suffers from Alzheimer's. Mom is in a clinical trial & having our family able to feel confident & safe about her regular transportation to multiple appointments is priceless. She is always treated with the such respect and dignity. I...

Read full review

A
Ann Kehoe
Reviews 1
2020-08-07 04:13

This transport service is incredible. I've used th...

This transport service is incredible. I've used them many time over the past few years. They are ALWAYS on time, if not early. The drivers are always pleasant. They help you in and out of ambulet and are very safety conscious. Most dependable company I've ever had the pleasure of working with.

Read full review

M
Melinda Miller
Reviews 1
2020-08-04 18:07

Showed up to take my mother from a rehab facility ...

Showed up to take my mother from a rehab facility to a doctor's office 45 minutes late. Doctor's office graciously fit us in, but On Time said they would be back to pick her up in 45 minutes...two hours later we are still waiting. Cannot recommend.

Read full review

K
Kimberly Hobbs
Reviews 1
2020-07-04 14:29

DO NOT USE THIS SERVICE. Not only are they extrem...

DO NOT USE THIS SERVICE. Not only are they extremely expensive - they are not "On Time". My mother had a 7:30am pick up for an 8:15am appt- driver was late and thus my mother was late for her appointment. When I made the appointment, they told me the driver would wait for my mother to finish her ...

Read full review

D
Deb K
Reviews 1
2020-06-28 11:52

I have unfortunately had to experience working wit...

I have unfortunately had to experience working with a few ambulance/medical transport companies for my loved one.There are three things that are important in choosing a medical transport service: Safety, Care and Concern, and Billing (which includes thorough billing knowledge, as it can be quite con...

Read full review

L
Lawrence Grassini
Reviews 1
2020-06-14 22:30

My elderly brother in law has polio and is in a wh...

My elderly brother in law has polio and is in a wheelchair. Over the years, we have used many, many paratransit services and all too often, they treat the customers like chattel. Recently, we used On Time and their driver was so courteous, friendly and knowledgeable (and right on time!), I just had...

Read full review

K
Kelly Carovillano
Reviews 1
2020-06-05 15:24

The drivers are very kind and compassionate - and ...

The drivers are very kind and compassionate - and as a daughter of a man that needs 5 times a week dialysis, this means more to me than anything else. To have peace of mind that my Dad is in caring hands helps me get through this process a little easier.

Read full review

D
Doreen Prego
Reviews 1
2020-06-03 21:08

The crew that came at 3:30 in the morning to trans...

The crew that came at 3:30 in the morning to transport my dad home from the ER was amazing! They provided a safe, polite, gentle, professional and caring transport for him. My family appreciated how pleasant they were and how well he was treated. Thank you so much!

Read full review

D
Donna Thompson
Reviews 1
2020-05-20 15:21

This transportation service is great. The Driver ...

This transportation service is great. The Driver was on time and very courteous. He was sensitive to the needs of the patient. I highly recommend this company if you are looking for medical transportation.
When you call to make an appointment you receive excellent customer service from the schedul...

Read full review

J
Jennifer Burns
Reviews 1
2020-04-24 12:36

On Time Transport provides unparalleled service to...

On Time Transport provides unparalleled service to my mother who suffers from Alzheimer's. Mom is in a clinical trial & having our family able to feel confident & safe about her regular transportation to multiple appointments is priceless. She is always treated with the such respect and dignity. I...

Read full review

B
Barbara Smith
Reviews 1
2020-04-08 14:21

Wonderful people they always go out of their way t...

Wonderful people they always go out of their way to accommodate the customer, whether it be on the telephone or for actual transport.
I love working with On Time they give you the truth about situations when they arise and don't try to point the finger at others. The people there are very personab...

Read full review

K
Kathleen Cirillo
Reviews 1
2020-03-06 10:50

On Time transported small groups of SMHS students ...

On Time transported small groups of SMHS students in vans. The vans were clean and comfortable, making a great impression on the students. The drivers were early both ways on each trip, completely prepared on directions, and pleasant in dealing with me and the students.

Read full review

A
Arnell Barley
Reviews 1
2020-02-21 07:12

France Laguerre was very professional and attentiv...

France Laguerre was very professional and attentive to the patient needs and level of comfort. He was very patient and kind in interacting with patient and family. Family highly recommends France to be the transporter for future Holiday transportation for Mr. Smith.

Read full review

C
Curt Friedlander
Reviews 1
2020-02-17 09:55

On Time provided us a quote. We immediately took ...

On Time provided us a quote. We immediately took their quote and shopped around. We were provided a quote that was $275 less than On Time. Due to the fact that our relative needed to get at their destination that day On Time held us hostage and we had to pay the gauging amount. Next, we just wen...

Read full review

J
Jillian Walter
Reviews 1
2020-02-09 02:13

I have worked at On Time for the past 2 years as a...

I have worked at On Time for the past 2 years as an intern. On Time has given me the opportunity to grow and learn as a student and professional with invaluable real life experience. I have been able to witness that On Time truly cares for its customers and goes above and beyond in its line of duty

Read full review

C
Corinne Magliaro
Reviews 1
2020-02-08 06:45

On Time Ambulance was beyond wonderful in transpor...

On Time Ambulance was beyond wonderful in transporting my brother from Elmhust, Queens to Edison, NJ the day before Thanksgiving. With a day so heavily traveled, the care and compassion they showed in bringing him to a hospice facility was immeasurable. I don t have enough words to express my grati...

Read full review

C
Carlos Dominguez
Reviews 1
2020-02-07 19:12

Extraordinary service from Susan D. who orchestrat...

Extraordinary service from Susan D. who orchestrated perfectly, the pick up of my sister from Montefiore Medical Center in the Bronx to her drop off at my home in Central Jersey. 5 stars do not even began to represent Susan's outstanding service & the kind and caring support she extended to my fam...

Read full review

A
Audrey Eagle
Reviews 1
2020-01-15 00:18

Well, let's see.... I have enjoyed the past two-th...

Well, let's see.... I have enjoyed the past two-three years I have been working with On Time. The dispatchers are fantastic, very informative if I have a problem or don't understand something regarding who, what and how. The drivers are very respectful and courteous. Overall everyone has be been gre...

Read full review

N
Nicole Perr
Reviews 1
2020-01-13 21:38

On Time Transport has been the contracted transpor...

On Time Transport has been the contracted transportation company for patients at my facility going to and from medical appointments, and for discharges, for over five years. Arranging trips is easy and quick via telephone. The schedulers (notably Dionne, Maria and Joshania) are extremely polite, fri...

Read full review

G
gloria smith
Reviews 1
2020-01-12 11:26

Many thanks to On Time Transport. Professional ,co...

Many thanks to On Time Transport. Professional ,confident, and compassionate. Makiah H. and Calvin C. transported my mom to her doctors appointment then waited to transport her home. Awesome, as the company did not send them off on another assignment, leaving us to wait for transport back home, lik...

Read full review

View all reviews on Trustburn