Bought the Jasco enbrighten Mini Plug-in Wi-Fi Smart Switch this afternoon. Will be returning it to Lowe's this evening. What a joke and a waste of time. For me this product is a huge disappointment in terms of user friendliness. Getting this product to actually function apparently requires a Ph.D...
Bought a LED night light and the product is stamped with 0.5 watts. Upon testing, that is not correct. Contacted Jasco and eventually returned the product to Jasco for testing. The whole process was dragged on with excuses that they are moving etc etc for almost 2 months now. Tried calling the mana...
Poorly organized. Dock/loaders have no clue what's going on. Contract says trailer will be loaded at 3pm for a 4pm pickup. I'm now sitting here at 6pm and still waiting.
2 weeks later: Things seem to have improved, but some days are better than others. Most reps are polite & apologetic, however, so...
Slow af I come at the appointment time 3PM
And now it s 7 PM I m still on the dock waiting to get loaded!!!
Owners don t come here better got the load for $1 pm than got load for 4$ Per mile from this facility!!!
Horrible company. We purchased 2 pricey surge protectors from this company...then when a power surge came at our home..and nearly all of our electronic devices were destroyed, they did not honor the listed warranty. They told us one of the surge protectors was completely destroyed, so the surge had...
I am impressed with my T-Tech by Tumi presentation remote. It functions as both a laser pointer and a mouse. Very convenient and very cool!
VERY POOR CUSTOMER SERVICE...Four under cabinet lights ordered (2-24 and 2-18 ) on 8/12/20, received incorrect order (4-24 ) on 8/21/20, sent email to customer service support detailing problem, on 8/26/20 left voice mail detailing problem with cust support rep Suzie Ray, received email from Suzie ...
Junk products, horrible quality control. Never again.
Funny, Jasco had their own employees do reviews. The bad reviews are accurate. This place has been declining for awhile. Easy fixes, lack of motivation to get it done. Sad to see a company be more concerned about short cuts when it's a consumer driven business, whatever happened to quality and Ameri...
PU for dry van load. Load was not ready at appointment time. Was there 4 hours in all. Staff was friendly though. Made $150 for dention for the extra 2 hours.
It's a friendly environment and a good place to work
Nicely ran and Safety focused company. Shipping and receiving door is in the middle of the dock up the little set of stairs.
Quality customer service attention and trustworthy business is rare these days.
This why I love Jasco!!
I purchased 2 sets of cafe lights about 5 years ago, the sets that are sealed and never need replacement. In April I contacted them, as both sets have bulbs out, and multiple bulbs with water in them. The bulbs don't screw out, so you can't replace them. So the woman who answered told me to ema...
In June 2018 we purchased 5 strings of Enbrighten LED 36 18 light color changing classic Cafe Light sets. In less than month one string stopped working. They replaced it within days. Then within months we had to get replacement for the remaining 4 strings and once again for the 5th string. All were...
Terribly unprofessional outfit. Took 6.5 hours to load half a trailer. Will about in the future.
Jasco is a wonderful, christian owned company that shows its values through their dedication to God, and wonderful customer service. Jasco is highly respected by myself, and many others whom I work beside. I am an employee here, but am also a loyal customer.
Horrible place. Over six hours to load after arriving an hour early for appointment. They are friendly enough but I d have preferred to see my kids instead of spending all day and much of the evening here.
Terrible customer service. Cheap, made-in China junk!
Placed order last night, received order confirmation with no shipping details. Called customer service, no answer, left voicemail 7 hours ago, still no response?
You will spend the whole day loading your truck, I don t know if they mind that drivers need to make money ....
Well I ordered these lights on October 25 and I just got them today . it took 21 days for them to come from Oklahoma to Pittsburgh, that is just unacceptable to me. And when I purchased them on October 25, it showed them as a WiFi bundle and a smart plug was supposed to be included, guess what?, who...
We sent lights back during their closing because of the virus. We received new one back a week later. GREAT SERVICE!!