Inter Mutuelle Assurance (IMA)

3.8 · 41 reviews
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B
Bayram Bulat
Reviews 1
2020-09-27 08:17

Hello . I strongly advise you not to use IMA. Foll...

Hello . I strongly advise you not to use IMA. Following an accident abroad, my vehicle was immobilized for more than a month. My car was repatriated to France on September 2, 2020. Following the shock of the accident, the rear windows of my vehicle were broken, they have I didn't even bother to Cove...

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SELARL OLLAGNON MARA COULON
Reviews 1
2020-09-13 18:10

Too bad the IMA BENELUX service is not as good as ...

Too bad the IMA BENELUX service is not as good as IMA FRANCE. On the occasion of a common puncture in Belgium, IMA BENELUX directed my vehicle to a partner garage. No repair estimate, however, claimed twice. Exorbitant prices. Tires usually billed at a public price of 180 per unit were billed at ...

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estelle tranchand
Reviews 1
2020-09-01 05:34

I am pregnant with risk of premature delivery, I i...

I am pregnant with risk of premature delivery, I inquire for household help, yes have told me that I have the right I call the assistance so the group ima it is necessary an initial stop is no extensions the I do not understand at all their logical if I am prolonged it is that my state did not impro...

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Christina QUESTIAUX
Reviews 1
2020-08-21 09:53

Terrible, they NEVER answered the phone. We waited...

Terrible, they NEVER answered the phone. We waited 2 hours! We had to return on our own, no repatriation. Scandalous! The next day I tried to get them, same thing: telephone answering machine. I am going to leave my mutual and look for an auto insurance that is worthy of the name

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Lola Dupont
Reviews 1
2020-07-09 00:26

Especially do not have to deal with them when you ...

Especially do not have to deal with them when you are abroad if you do not want your vacation to turn into a nightmare in the event of a disaster, I have had to deal with his people and I have seen what you can do endured with their incompetent local colleague.! I never want to use their services ag...

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Louis L'Haridon
Reviews 1
2020-06-17 23:08

Thank you very much for the professional, thoughtf...

Thank you very much for the professional, thoughtful and efficient handling of our file
Very well taken care of by an understanding, pleasant and very reactive team

We used the service following a flat tire during a Sixt hire, we had two replacement vehicles, a taxi service and a hotel night.

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marie-claire Conflant
Reviews 1
2020-04-26 16:55

My daughter became ill in Thailand (severe dengue ...

My daughter became ill in Thailand (severe dengue fever). She was hospitalized. Your intervention has been effective, your information accurate and valuable. I thank you for your action and the human, material and financial support provided. Bravo

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F
FGEGSFG
Reviews 1
2020-04-15 11:19

It's always nice to learn the night before that th...

It's always nice to learn the night before that the replacement car is no longer available, it's still nice because by believing in the reservation of assistance that everything is fixed .... (whereas after having informed, the rental agency warned them from the moment of their reservation that ther...

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C
Clomano
Reviews 1
2020-04-12 04:36

In the top. We broke down twice within a week of e...

In the top. We broke down twice within a week of each other for two different vehicles. The assistance was very well done. They looked for the best solutions. They were able to listen to us. They were able to reassure us. A big thank-you.

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Jordan Tarsitano
Reviews 1
2020-04-08 09:09

Takes hostage and imposes the advance of costs to ...

Takes hostage and imposes the advance of costs to the garage and reimbursement behind, the breakdown occurred on July 13, 2020, mail processed on July 15, 2020 and still no reimbursement. Call today, what now .. unreadable attachment? I would not have called, my file would not have advanced "because...

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Jean Regnier
Reviews 1
2020-03-09 16:36

Having needed ambulance transport for my wife, the...

Having needed ambulance transport for my wife, the Macif directed me to IMA
I only have congratulations to address to all the speakers
Competence, efficiency, follow-up, kindness
Yes really well done, this service deserves excellence

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Elisabeth Raoul
Reviews 1
2020-01-25 21:36

In the top!

In the top!
I broke down on the expressway in Vannes: between the many very professional telephone contacts and the repair, the repatriation by taxi 150 km away, the rental of a quality car, the return to Vannes by train + taxi totally taken in charge ... this is enough to confirm my choice of MAIF...

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Dominique Dupuy
Reviews 1
2020-01-05 05:44

I had recourse to their services, after an acciden...

I had recourse to their services, after an accident caused by a pack dog, which had crossed the A10 motorway in Charente-Maritime.

When I returned to my department, I contacted them.

They offered me a car for 7 days while mine was repaired.

When I arrived at Garage PEUGEOT, the rental car w...

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Allory Jordan
Reviews 1
2020-01-04 04:32

I had a really bad first contact with the operator...

I had a really bad first contact with the operator ... cold, unfriendly and not empathetic.
I called back yesterday, an adorable gentleman answered explained things to me, despite our disagreement no communication problems, he showed pedagogy.
Today I was called back by a customer follow-up person...

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