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ICS Computers

4.4· 1,891 reviews
Average ratingGreat
4.4/ 5

Based on 1,891 reviews

573%
415%
35%
21%
16%
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What reviewers say about ICS Computers

Generated with AI from 1,891 reviews on Trustburn · updated 8 days ago

Customers generally describe ICS Computers positively across the cross-section of reviews on file, commonly citing knowledgeable staff, competitive pricing, and good service, though the available excerpts are from 2020 and may not reflect the current picture of the company.
What does ICS Computers do?

ICS Computers provides integrated custom software development and UX design for touchscreen, mobile, embedded and desktop applications for Fortune 1000 companies, according to the description on file.

What are the most common complaints about ICS Computers?

The information available does not include specific complaints about ICS Computers; reviews on file are between roughly five and a half and six and a half years old and the company description focuses on software rather than retail, so the available data does not clearly support a confident answer.

AI-generated from reviews on this page. Verify anything important with the company directly.

C3_KiLE
Reviews 1

A great computor store. Staff is insanley friendly, prices are good, and they really know what there doing. I had a friend who bought a laptop here, and it broke by the time they got home in orange county, CA. they were able to return it there no issue. Keep your receipt, and return it in the time limit and anything goes

Joe B
Reviews 1

They have EVERYTHING electronic you could think of and if taking the time to search, you can sometimes find the same product in the clearence section... love this place and the employees are always very helpful! Check out bags cost 10 cents each
.... yea it's only 10 cents but it's the point. To me I look at it as tacky. If I come to your store and spend a bunch of money, the least you can do is give me a bag to carry my purchased items out. But Thanks anyways and keep your 10 cents every trip I go there... I still go back anyways. Still a great place. I Just don't always take a bag... like I said its the point. Thanks.

Andrew mcintyre
Reviews 1

I purchased DDR4-3200 G.Skill Tridentz RAM open box. The Sales associate disappeared and said I needed to pick it up at the front desk. I drove home, in 2 hours, and go to put the last item into my build and it was the incorrect part that was in the box. I called the customer service line but they said someone will reach out to me. No one has yet to reach out to me. Very disappointed that I drove and wasted a day there after all the good things I heard.

Edit: Everything was resolved yet I had to driver another 2 hours

Alec McGillis
Reviews 1

AMAZING PLACE. The customer service is phenomenal, the people who work there know what they're talking about. Great expertise, and will do what they can to help you. Thank you to all the customer support, cashiers, salespeople, and management who help me everytime I'm there. I refuse to bring my tech purchases to another store. There is nothing like it in more than a hundred mile radius.

Eman Abdalla
Reviews 1

UNREAL! I have never dealt with something like this before. I purchased a Dell Inspiron 14R from this location and the computer started malfunctioning literally within a few days. I tried several times to contact the store directly (based off of the below reviews this is an issue that they have been 'trying' to resolve now for MONTHS, honestly, how hard is it to fix your phones, assuming that is really the issue) and was unsuccessful (did so daily, multiple times a day!) After I was unsuccessful with getting someone on the phone I drove to the location (mind you I work in Foxboro) and missed a day of work in an attempt to resolve the issue. When I arrived at the location without even looking at my laptop the service rep said the issue was a hacker. How he could be so absolute in his assessment without looking at my laptop is still a mystery to me. I urge you, do not go there! Unless you are looking for the worst customer support both in store and over the phone, go and pay the extra money at a big box store. At least you'll get the service and someone on the phone EVERY time you call.

Now, just to figure what to do with this useless warranty I paid for!

Christopher
Reviews 1

Not a bad place to buy tech related items. Has large variety of computer parts and misc items such as TVs, speakers, tablets, printers, etc. Staff is mostly knowledgeable on basic information. They mainly charge to upsell on newest technology and dont seem to care about older builds or helping you find something if you dont have a power house modern gaming computer. Nice to see a brick and mortar speciality computer though. Place stands by their warranties which is always a plus knowing you're covered. Good business will be back if in the area.

Natasha Dubrovinskaya
Reviews 1

I d like to say that greatly appreciate my visit to micro center. I got all I needed.
My special thanks to sails associate Red Piloci!
The thing is I have hearing problems and due to mask it was more difficult to catch spoken words. Red was very attentive and was also very patient. My husband and me we were completely satisfied!
Good luck, Red,
Natasha

james Stokes
Reviews 1

Sheer foolishness for a pc person. Could spend all your money and not see a quarter of the inventory. Sensory overload. Killer prices, and then they have deals on open boxes and refurbs that are just absurd. I walked out with a logitech 5.1 surround for my setup for 40 bucks.

Michael Wheeler
Reviews 1

Everything you need to build a computer and more. They have sales on certain things everytime I go there, and not overpriced from what I've noticed. A lot of other things and plenty to look at, apple section, TVs, etc. Staff is always helpful and not trying upsale you. Need quality in service and gear here's your place and it is about 1hr 20min away 2 hr with traffic from where I am.

Boyd Law
Reviews 1

I use to love microcenter, but now, I don't know, its ok if microcenter only focus on PC's and please do so if thats the case. BUT they also have isles of cables and adapters and what not. Everytime I go there, they don't have it, and the answer is always..."I never seen something like that, and if it exist, it probably cost alot". SOOOOOOO I guess you guys don't have it? All I am asking for a USB3 extension cord and yet, that was the answer I got. I ultimately had to order from Amazon. Micro Center has become another Best Buy where they go...."ooh yeah, thats a online only item, want use to order it for you?"

Jerless Mahabir
Reviews 1

1st off i dont write reviews as i really dont care, but i HAD to write about my experience with this particular Microcenter so I brought a Toshiba Satellite Click 2 from the Boston Cambridge store ON 10/10/15, for school, got it home open it so I can do some homework, and find that the screen was cracked, so I called the store, which toke me FOREVER! So finally someone answered the phone, explained the situation is, and the woman basically told me I am stuck with a cracked screen computer which I can't even use, cause it's touch screen and since it cracked it goes crazy, and I can't even operate it, so now I am stuck with a $300 paper weight I can't even use. I am VERY ANGRY and disappointed with you so thank very much Microcenter, I've been going there for years but I won't be going there any longer, I'll shopping online from now on.

Kristen Dority
Reviews 1

Amazing. This Monday work printer stopped working. Found and reserved a new on on their website, went to the store after work to pay, walk out with a new printer in less than 5 minutes. Well, technically, a nice guy from the store brought the printer out for me.
I just love Micro Center and never had a bad experience here in the last... oh gosh. 20 year.

P Zagami
Reviews 1

I have been shopping at microcenter for what I believe is now 10 years... Always enjoyed their wide breadth of products. Love the open box specials, great selection of literature, always friendly and helpful staff any time I have ever been there. Even if the person is not the right person for my question they at least try to help or try to find someone that knows what I am talking about. Really couldnt be a better computer store at this size with this many options.

Christian Pino
Reviews 1

If you check out my review from the same date as this posting but at the Best Buy in Saugus it will give you some content.

I had some issues today but likely I came here they got my stuff relatively quickly and I found out their extended warranties are significantly cheaper than Best Buy.

Everyone here was professional and they were very courteous in helping me and my wife out.

Frank M
Reviews 1

So I was excited to go to microcenter. Haven't been there in years. Walked in and saw some associates standing there so I asked them about a CPU I wanted to take a look at, the guy gave me a sheet and walked me over to the CPU case. Great I asked him if there was any promos going on, he said there was a $30 off Mobo and CPU promo, also good. I looked at the Mobo I wanted and said it's cheaper on Newegg can you price match it? He said we cannot price match with the promo you would have to buy them separately the Mobo was listed for $119 and Newegg had it for $84, this didn't really make sense. Why would you price match the product then not apply the bundle discount? But whatever I walked around with a case and the Mobo and NVME drive in my basket looking at the GPUs I asked if they had the game codes with the rtx GPU They said no. Ok?? Newegg still had the promo going on, so I asked if I could get a discount on the GPU to replace the game codes I would have to buy, and they also said no. After that I walked around with no help from the associates what so ever, but the moment I saw one they put those stickers that said who sold them on it.

Frustrated not at the fact I didn't get a discount on my GPU or that they wouldn't price match, but at the fact that they barely helped and just popped the stickers on there every time I put a item in my cart.

So I put all the items in my cart back on the shelves asking the associates if they wanted me to take off the extra stickers, They said pretty much "whatever" and I left. Not a dollar spent and I traveled 45 minutes to get there.

Not the experience I was hoping for at Micro Center, I have always heard they are great to work with and if there is a promo going on at a competitor they would work with you. I didn't see that today. Disappointed because I would rather spend the money at Micro Center than Newegg.

Brittany McLean
Reviews 1

Really great place, they always have everything I need.

Expect an employee will approach you to offer help and expertise - they are well-versed in the products they sell. All the employees I have dealt with will take the time to listen to you and enjoy hearing about what you are working on. If you need more info before you buy, they ask questions that are specific to you to help you find what you need.

And after all that, most items are priced consistently below what you will find on the internet.

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About ICS Computers

ICS provides integrated custom software development and UX design for touchscreen, mobile, embedded and desktop applications for Fortune 1000 companies.

ICS Computers is a leading software development and UX design company that provides integrated custom solutions for touchscreen, mobile, embedded and desktop applications. With a focus on Fortune 1000 companies, ICS has established itself as a trusted partner in the industry.

At ICS Computers, we understand that every business has unique needs when it comes to software development and UX design. That's why we offer customized solutions tailored to meet the specific requirements of each client. Our team of experienced developers and designers work closely with clients to ensure that their vision is brought to life in the most efficient and effective way possible.

One of our core strengths at ICS Computers is our ability to provide end-to-end solutions for our clients. From initial concept development through final product delivery, we are there every step of the way. This approach allows us to ensure that all aspects of the project are aligned with the client's goals and objectives.

Our team at ICS Computers consists of highly skilled professionals who are experts in their respective fields. We pride ourselves on staying up-to-date with the latest technologies and trends in software development and UX design so that we can provide cutting-edge solutions for our clients.

In addition to our technical expertise, we also place a strong emphasis on customer service at ICS Computers. We believe that open communication is key to building strong relationships with our clients, which is why we make it a priority to keep them informed throughout every stage of the project.

At ICS Computers, we have worked with some of the biggest names in business across various industries including healthcare, finance, retail and more. Our track record speaks for itself when it comes to delivering high-quality custom software solutions that meet or exceed expectations.

In conclusion, if you're looking for an experienced partner who can help take your business's software development or UX design needs to new heights then look no further than ICS Computers! Contact us today for more information about how we can help you achieve your goals!

Website
ics.com
Address
230 second avenue