I ABSOLUTELY loved the young man that came to my house. He was very professional, made sure he cleaned up the mess he made and fixed my heat. I called because another company was supposed to come and fix my heater. I had an appointment between 12 and 3. They never showed. When I called their off...
Very professional and prompt. Protected my home during the install and taught me how to use the system
Aaron from Gerrald's Heating and Air did a fantastic job adding a damper and additional thermostat to cool & heat my upstairs, attic conversion independently from the main house and thermostat below.. Fortunately, the extra ducting I already had installed upstairs was sufficient, and my 2 year-old h...
Not Very Nice an Not Professional !!! This company is A Joke
Guy that came out did a great job. Like one of the other reviews they made sure not to get anything on my carpet and cleaned up after themselves. We purchased our home from a builder and Gerrald's put the heating and air system in . We had an issue with it not cooling as well in another room and t...
First time customer 7-12-19. Surprisingly excellent service from beginning to end. My regular HVAC service was unavailable so I called Gerralds. From my first phone call to having cold air was roughly 3 hours. Payment was made online a few days later. Absolutely no complaints about their services....
THE ABSOLUTE WORST. We have only had a house for a little over a year and the thermostat, AC and Heater units are all from this company and literally has not been working. We called them to fix it and they "fixed" it and told us to keep our doors open. We did that and then it completely stopped work...
Had someone out within 90 minutes of us calling and quickly identified an issue, had a temporary fix in place in about 30 minutes until a part could be ordered and our air handler fixed properly. Would definitely recommend to anyone with hvac problems.
My husband called on Tuesday and tried to make an appointment, as our air was freezing up, and there seemed to be something else going wrong with it. He gave her our address, and explained they just installed this unit last year, meaning it is under warranty. The lady that answered told him they d...
Great service! Arrived earlier than expected and the price was reasonable!
Called the morning of our appointment telling us we had to reschedule because one person called in due to an emergency and apparently didn't have another employee that could do our semi annual service...my girlfriend took a day off of work to be home for them. We had this scheduled for 3 weeks. Won'...
Gerald's Heating and Air has been most accommodating and professional, providing service both at our home and most recently at our business location. We have been their customer for nearly three years, and have never been disappointed with their personnel or service. We highly recommend this company...
These guys showed up on time on the same day of the original call and got our AC running in no time. It's running colder than ever! I highly recommend.
To replace a primary water pan on a unit under warranty they quoted a price of $500 . Assuming it takes 8 hours, which I strongly doubt, that calculates to $60 per hour. That is totally outrageous.Will not be using them again.