THE ABSOLUTE WORST. We have only had a house for a...

THE ABSOLUTE WORST. We have only had a house for a little over a year and the thermostat, AC and Heater units are all from this company and literally has not been working. We called them to fix it and they "fixed" it and told us to keep our doors open. We did that and then it completely stopped working again literally 2 days in. We called them again, they "fixed it" and it stopped working within a week again. It's absurd how when we called them the 2nd and 3rd time, they still charged us $85, even though it's THEIR fault, they didn't fix it in the first place and on top of that, were trying to overcharge us for a piece (~$200) that we easily bought for $50-60! We called a different company to come fix our unit and they fixed the ac but now the thermostat made by Venstar, supplied by this so called business stopped working. We didn't have a choice on who's units we had to install in our house because the contractor of our house is cheap and chose this company that has faulty units. I have had a house before for over 10 years and the AC units there have NEVER ONCE caused issues. It's literally been 1 year and the units are breaking down. It has cost us OVER $1,400 to fix this issue and most of it was money wasted in calling geralds to come "fix" it. This business and their parts a waste of space. If you get a new house and you unfortunately have the units from this company, do yourself the biggest favor and find a whole different unit, you'll probably spend over 50K trying to make this junk work for the next 5 years.