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Galloway Research

4.7· 57 reviews
Average ratingExcellent
4.7/ 5

Based on 57 reviews

586%
49%
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What reviewers say about Galloway Research

Generated with AI from 57 reviews on Trustburn · updated 19 days ago

Based on the cross-section of reviews provided, customers most commonly describe Galloway Research positively, frequently mentioning friendly staff, easy opportunities to share opinions or earn honoraria, and a smooth overall experience, with most reviews giving the company 5 stars out of 5.
What does Galloway Research do?

Galloway Research Service is a full-service market research firm based in San Antonio, Texas, offering research design and consulting along with qualitative, quantitative, online, and AI-powered research and analysis services. It serves industries including Hispanic and Latino market research, military and veterans, healthcare and pharmaceuticals, automotive, financial services, food and beverage, and technology, and operates a proprietary platform called InsIQual.

What are the most common complaints about Galloway Research?

In the lowest-rated reviews on file, the critical reviewers describe experiences such as being promised a study, not receiving a Zoom link after rearranging their schedule, not being compensated for time spent on screening questions they felt doubled as a paid survey, and repeated failed virtual tech-check coordination. The reviewer who flagged the missed Zoom invite also alleged a pattern tied to participants' surnames, though that claim is theirs and not corroborated in the rest of the data.

AI-generated from reviews on this page. Verify anything important with the company directly.

gigi a
Reviews 1

Waste of time. Called off work to complete a study and NEVER got the Zoom invite link to complete it. Go with a more established, reputable professional research company that doesn't play around with people's time. Please notice the correlation between positive reviews and said person's surnames. That alone should be a red flag since everyone else who doesn't have said surnames has had a terrible experience with them.

Adam Jeter
Reviews 1

Galloway research are a bunch of liars. wasting your valuable time asking you questions to see if you qualify when really those questions are a mini servey that makes that company money while your time is wasted and you are never compensated for your valuable time they used to their advantage. Don't trust them. Trust me.

Breanne Ertmer
Reviews 1

Eight months after Texas has gone remote in the pandemic, it seems that Galloway still hasn't figured out how to coordinate virtual feedback sessions. I was asked three times for availability for a "tech check" in advance of the research study date, and three times the person doing the "tech check" didn't show up or call or follow up. I even received a reminder email from Galloway saying that I "still haven't completed a tech check." What else can I do but be available at the mutually agreed upon time? My next step is to pull out of the study as I've already wasted so much time coordinating and being available for something that doesn't materialize. I hope this public feedback helps them improve their efforts.

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About Galloway Research

Galloway Research Service is a full-service market research firm headquartered in San Antonio, Texas, that has been in operation since 1963. The company provides research design and consulting, qualitative research, quantitative research, online and digital research, and AI-powered research and analysis services. Its offerings include focus groups, in-depth interviews, online surveys, virtual focus groups, statistical analysis, data visualization, and strategic recommendations. Galloway Research serves a range of industries such as Hispanic and Latino market research, military and veterans, healthcare and pharmaceuticals, automotive, financial services, food and beverage, and technology. The firm operates a proprietary technology platform called InsIQual that supports AI-assisted moderation, automated analysis, and fraud prevention, and it holds DBE/SBE/WBE/HUB certifications.

Address
4751 hamilton wolfe
Founded
1963
Categories
Market research