Julio greeted me as I entered the Audi doors. He was very polite and helpful. I already had the car picked out that I wanted, I just needed to test drive it. Julio made the process easy to purchase the vehicle that I wanted and explained everything very well. I left satisfied with the car that I wen...
Scott my sales man and every one else at the dealership were very courteous, knowledgeable, and proactive of my car sales purchase.
Thank Gentleman
Ruben Martinez
Tony was very kind and honestly wanted to help us. And I want him to win more rewards
Great place with great people always willing to go the extra mile! Ethan, you and Andrew rock!
They were friendly and professional and got me in and out same day. Offer a loaner or shuttle service while they have your car. Only miss was I was expecting a car wash.
Alex was great in assisting us with our purchase there this past month. Highly recommend this dealership.
Great service!! I went to Dallas they re usually really rude but I love fortworth location! Very professional and Handled the situation very well . Kirks the service manager was extremely helpful and friendly!
Always excellent service. Service Advisors always do a great job and are extremely courteous.
Recently, several small issues have popped up with my A7 (mostly tire related) and I have to pay the highest of compliments to the service department for the work they did...specifically Tim Riley. Tim's communication, professionalism, and timeliness is amongst the best that I have observed in the ...
I think the service department is exceptional To me that is the most important asset of any dealership.
Tie gives the best customer service! She s friendly, hard working, and I will never take my Audi to anyone else!
I was helped in a timely manner and was able to get my tire changed and balanced within a reasonable amount of time. My agent pointed out that my oil was in need of changing in four days and I reassured her I had set an appointment up for the following week. I thanked her for noticing that reminder ...
I had a good experience with Zoran. I was we were able to test drive the car and discuss options without having to get a run around like other dealerships. I was treated respectfully and fairly. I didn't even spent a half a day total at the dealership in order to purchase the new A3 TDI. I am a sati...
I have been bringing my husband s Audi A4 here for the past few years to have it serviced & they always do a great job.
Tie, Ethan and Andrew make a great team and run that service department with transparency, efficiency and professionalism... I have been a customer of Audi FW for over 3 years and this is by far the best service team I have worked with.
Andrew is a wonderful service advisor. I appreciate the great communication and attention to detail.
Andrew C service advisor extremely helpful. Explained in greater than avg detail the needs of my gently used A6. Carlos drove me home and picked me up. Very nice gentleman. 2 thumbs up !!
I'm in love with my new Audi Q8! Chad was extremely helpful in locating a car that met my specifications and in working with our schedule to accept delivery. He arranged for Mustafa to help train us on all the new features and I can't rave enough about Mustafa's knowledge and patience. David helped ...
Super dealer and great people to work with. Rene is the man!
Called in the morning of to make sure that the car I was driving two hours for was still available. Was told it was available and they would take it out of the warehouse for me to test drive. I am an Active Duty Military Member who is stationed two hours away, I don't get many free weekends. So w...
One of the best auto purchase experience I've had. From beginning to end, Anthony was very attentive to our desire and thoroughly explained every aspect of our vehicle purchase. From the moment I entered the door, to our exit from the finance office, we were thoroughly pleased. This experience will...
Took wifes car in...had been sitting in storage for a year. They treated her and the car like it was brand new....great job Andrew
Very good service and very quick even on Memorial Day! Thank you Audi!
I just bought my second Audi from Audi Fort Worth today. Zoran and everyone else there are amazing! Great staff, great customer service, everything there is top-notch and I'll continue to go back!
David and DJ were great. They made sure I got everything I was looking for and kept my new car process simple and stress free. They created a great relationship with me and I am confident they will continue to take care of me and my Audi until the next Audi I buy from them.
We have purchased two vehicles from Fort Worth Audi and the experience in both cases has been wonderful. These folks treat their customers with dignity and respect. Their product pricing is fair and is designed to build a long-term client base and not just maximize profit on one deal. The service de...
Service department is difficult to get ahold of and then when you finally drop your car off there is no communication on the status. You are left to call and call until someone finally figure it out.
Jonathan Top, as well as the entire staff at the Audi Fort Worth location, made us feel very well taken care of. The process of buying our vehicle even though we were coming from out of state went off without a hitch. Everything was communicated well and coordinated for the moment we arrived. Couldn...
Auto dealerships are notorious for underhanded sales tactics, ridiculously high prices and shifty sales negotiations. Not so with Deldon Krueger. From the moment I introduced myself by phone to when he shook my hand after I purchased a beautiful new Audi A4, Deldon was personable, professional and m...
Every time I bring my car in for service, the people are always great to deal with. However, the facility could use a bit of an update in both the waiting area and the restrooms.
Wonderful experience with Audi Fort Worth, one of the best dealerships in the metroplex. Custom ordered my Q5 from the factory and it arrived three months later, which is the standard lead time. Made a very last minute change before the car went into production and I couldn't be happier. I was kept ...
Audi Fort Worth is making great strides to improve their service by hiring Ethan B. To make a long story short, I sold my Audi A4 because the service I received was really poor. Fast forward 4 years and new owners, I decided to give them another try (I really like A4's.) The leasing experience wa...
Tony at Audi Ft Worth is amazing! From the moment we met he was kind and helpful. He took time to explain all the features of the Q7 that were important to me. Would highly recommend Tony and the company!
My service agent applied coupons to my service saving me money me a significant amount of money. Will return.
It s always such a great experience with Tie! It s so easy to get in and out of there.
Great experience. Dealership went above and beyond to meet my needs. Would visit this dealership again.
DJ Camp, the sales lady, is awesome. Professional, very friendly, and helpful. She has even arranged 2 porters to drive my new car back home without my asking. On that day, she had received a thank-you gift from her new client which bought a new car a day before me, which is quite a testament to ...
Kirks and Jonathan were awesome. They always are fast and efficient!! I love working with the staff at Audi of Fort Worth
Do not purchase a car from Audi Fort Worth!! We purchased a certified pre-owned 2018 Q5 several months ago. They did not give us our license plates citing a delay with their headquarters and the DMV. We are on our second set of temp tags that are about to expire. We also just brought our car in to g...
I 100% recommend Audi Fort Worth to anyone looking for a new car! I bought my first car ever from this dealership, and it was one of the best experiences I could have asked for. Zoran was referred to me by a coworker, and I was not disappointed. He showed patience and kindness to me in a process tha...
Staff is very helpful and professional. The car service for my S3 was done in a timely manner. Veronica went above and beyond to give me the best advice on my car. The environment there is welcoming and friendly. Look forward to getting all my car services done with them.
Thank you Audi FW!
Had a great experience at Audi Ft Worth. Jonathan Top is an exceptional salesman. I didn't feel pressured by him to make a purchase. I love my new Audi A6.
I expect more from a high end dealership. They just don t seem to listen to your needs.
I called Audi Fort Worth and talked with a very knowledgeable saleswoman named DJ about an A8 my wife had seen on the internet. Little did I know, that by the end of the day she would be part of the easiest car buying experience I have ever been part of. DJ said she would have the car ready for a t...
Consistently the best service department I have ever had the experience of dealing with! Tie Johnson is exceptional. Extremely helpful and courteous from the moment I walk in the door until I leave. They take great care of my car and treat me like a valued customer even though I bought my Q5 from an...
We stopped at Audi Ft Worth to look at a pre-owned car. Looked at a Range Rover and fell in love. Deldon, our salesman was fantastic. Very knowledgeable and sweet along with the rest of the staff. Customer service was A+! Bought the Range Rover and will definitely be coming back for my next car.
Job well done by Service Advisor Andrew Cossman. He was completely on point today. I greatly appreciated his effort to get me a great price on a set of new tires. Even when delivering not so great news about the cost of my service, he did an excellent job with explaining the why and showing me how ...
Dealership got my car checked in quickly, provided a shuttle promptly, and had it ready to go when promised. Great service!
I went in there with no appointment because my right rear tire was losing pressure rapidly and I still needed to drive back home, nearly an hour away. The service representative Tie (I believe that was her name) acomodated me even when I then request for my oil and coolant to be changed. They made q...
I want to take a minute to tell you about my experience with Debbie Shoemake. She was outstanding, she was willing to work around my weird schedule by corresponding with me via email and even responded after hours. She went above and beyond, not only in helping me find my new car, but having my new...
Superb buying experience at Audi Fort Worth. Anthony was the consummate professional sales person... informative, helpful, pleasant, and listened. Couldn t have been better!
We known Audi Fort Worth for a while now and the service is even better now, beautiful dealership, great team and outstanding service. We just bought a Q7 2017 and the entire process was super easy, can't say it enough, they have great people and awesome service!
Love my new car!
Audi Fort Worth handeled my service quickly and very professionally.
Audi of Fort Worth is a family owned business and you can tell. I felt like family when I walked in the door. Anthony Capuano did an outstanding job of making me feel at home, instead of at a dealership. There was never any pressure to buy right away and he let me test drive any of the cars I was in...
Excellent experience at Audi Fort Worth! Anthony was our sales guy and he went above and beyond for us! We encountered some bumps in the road while purchasing a vehicle but Anthony made sure everything went smoothly! Wouldn t have bought a car from anywhere else, great customer service from the mome...
They were very informative from the start. They gave details on what my car needed and the cost. There were no surprises when I picked up my car. It was done in a day. No hassle at all.
I was in a HUGE bind and needed a battery ASAP! I had a very long day because I manage a big beverage company for the DFW Area. I called and received the advice to come if I was told they have the battery in stock. I found out they did and I arrived as suggested before closing. Look I know it was be...
When I was extremely frustrated about the 5 other dealerships I went to, John made it much better. I vented to him about my concerns about the negotiating process and he made it a much better experience by actually working with us and what we wanted. They even stayed more than an hour after the deal...
Was a great experience. Ben and Dave were very helpful.
we Just recently purchased an Audi from Audi Ft. Worth. Everyone we came in contact with was courteous, helpful, and genuinely nice. I want to especially thank Johnathan, who sold us the car. He made the purchasing of the vehicle quick and hassle free. He is very friendly and experienced. He explain...
Great service, fast and always explains what was done. Kirks McCoy is great!
If you need to know anything about there cars ben would be a great help he's nice and kind and has a really good personality
P.s. I am 12 years old and love Audi's
Had a new key programmed & they fixed a recall item. Great, friendly service.
The guys in the service department make life so much easier to own an Audi. Ethan is the person I normally deal, with and he answers all questions and returns all my calls. Truly a valuable member of the service department. I can t thank you enough Ethan for all the work and support you give me d...
My oil light came on when I was on my way home from work. I panicked and called in to Audi Fort Worth. Since it was after 4:00 pm they were not able to book an appointment for me but told me to come in as a walk-in. I got excellent service and they helped me with my oil change, washed my car and sh...
Excellent service as always. Tony the salesman found me a loaner and Tie in the service department was able to get me car fixed and through without having to miss any work. Outstanding!
Took my 2011 S5 to replace coolant return housing and to diagnose a overheating issue on a Monday. After replacing the part and installing a new thermostat under warranty the overheating problem was not resolved. After 5 days of having no car I was given a loaner Friday morning. I called Friday even...
Melissa have me exceptional service and went above and beyond to ensure I left on the vehicle I wanted!!!
Anthony made this transaction as enjoyable and stress free as one could imagine. Other staff were polite and friendly as well. All in all, a very pleasant experience!
I just purchased a 2016 Chevrolet Tahoe LTZ paid almost $34k cash and less than 16 hours the suspension failed. I called the dealership about this issue and told me it's your problem. I have a wife and four kids that needs reliable, safe, and etc. He stated we are not doing anything about it. They h...
Awesome service all around!
I have been taking my Audi to the Fort Worth Audi for close to two years now. My salesman was Ryan Ziegler and he couldn't have made my buying experience any easier. He had the style and model I wanted and exceeded my expectations.
Anytime I need regularly scheduled...
Wow I must say this was the best car buying experience I have every had... Audi Fort Worth you guys rock!!!! Mike Fazli was my brand specialist and boy he was so amazing!! Thank you guys so much
I have been coming to Audi Fort Worth since I moved to DFW last year for servicing of both my wife s and my Audi. I have never had a problem interacting with the sales team and my review is in no way a reflection of them. I've always had a pleasant time speaking with sales associates while waiting f...
We came in for my wife's first service in her Q7 that was bought at a different dealership who's service was extremely lacking. Audi Ft Worth though, is top notch and will be getting all of our business!
They always take care of me and explain everything.
I am a return customer after buying a 2019 RS5. Went to look at the 2020 SQ8 and test drive it. I am upset at the new management for having treated me with little respect as a buyer. I will not shop there and i will not buy a car. I will drive to Audi Grapevine for service just to boycott this deale...
I ve used the service department twice now and overall I ve had great experiences both times. Ethan is very nice and helpful and my go-to.
I just bought a used 2013 Audi A6 from them and the overall buying experience was exceptional. Rene Hernandez was amazing. Their prices were best in the market.
I made the right choice in going to Ft. Worth Audi. I was helped by Julio Echavarria who was an excellent sales person. He made me feel comfortable and at ease throughout the whole visit and never pressured me in any way. I was given a great deal on my new Audi Q7. I will definitely recommend to...
Just went in for my 20,000 mile service. From start to finish, the process went quickly and smoothly. Booked ahead online so a loaner was waiting for me. They also were able to fix an alignment issue and had my car back the same day. Excellent service all around. Thank you Andrew!
Even though I was buying a used Volvo that wouldn t even cover the down payment on some of the (very nice) cars on the lot, I was treated like a superstar! Everyone was polite and extremely helpful and accommodating. Thank you everyone who made my purchase a breeze!
I purchased an Audi Q3 from Audi of Fort Worth. Good experience. The made me a good deal and the service was excellent. I highly recommend.
Make sure you get those warranties on your audi. Service wasn't to bad, but price to have parts replaced is double what it should be. Don't buy an audi without a warranty.
This place is simply amazing! Staff members go above bad beyond to ensure customer needs are met. Everyone is super friendly and helpful. They are always running special on car services so you get a great price. Hands down the best car dealership I ve ever experienced.
Great dealership experience!! They made me feel like family.
I came in without an appointment and had no problem getting my car serviced the service advisors they are great and extremely helpful and to top it off my car was washed and vacuum great job Audi of Fort Worth I will be coming back
This week we stopped by Fort Worth Audi and was impressed with the level of customer service & attention to detail our sales person provided. Deldon went above & beyond to make sure we got the best deal. We bought AND LOVE our new A7!!!
Hooked my oldest son up and followed up to make sure it's all good! Great job
Customer service is not great, not even good. Had poor experiences the past 3 times I took my car in. This last time was the last straw! They messed up my appointment date, I had to wait another week, which was a big inconvenience for me. After paying 1,300 for a repair, the gave me back a dirty ve...
I've dealt with a myriad of different Audi dealerships nationwide, & I can unequivocally say that Fort Worth Audi surpasses them all. The sales team is friendly, polite, & engaging, but service consultant Tie Johnson is the star who shines most brightly. As we all know, the one occasional drawback o...
This is the worst experience I've had with any customer service place, I would choose not stars accept this would not post without a star rating. We had to fight to get updates. We tried talking to the sales manager who we were told was in charge when the general manager was not available only no...