Ragina James

Review of Fort Worth Audi

Called in the morning of to make sure that the car...

Called in the morning of to make sure that the car I was driving two hours for was still available. Was told it was available and they would take it out of the warehouse for me to test drive. I am an Active Duty Military Member who is stationed two hours away, I don't get many free weekends. So when I saw my dream car online and was told it was available I was ready to upgrade. When I showed up the car I was shown was nothing like what was being advertised online in their pictures. The front plate was drilled off centered into the grille, pictures showed it didn't have a front plate. The inside of the car smelled like urine and the back seats were stained green. The online pictures did not show these flaws. I will never take my vehicle here for service or even decide to buy a car from here. I am very disappointed and the fact that they didn't try to make it right was terrible customer service on their part.