Dunn Heating & Air Conditioning

4.5 · 77 reviews
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William Moffatt
Reviews 1
2020-12-18 16:39

I was extremely pleased with all parts of the valu...

I was extremely pleased with all parts of the value proposition with Dunn Heating and Climate Care. The installation team and quality of equipment was excellent. Making this investment with the right team will ensure my comfort in my home for the next 20 years!! Very happy customer!!

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Steve Kobes
Reviews 1
2020-12-01 14:34

Great experience getting a new A/C and furnace fro...

Great experience getting a new A/C and furnace from Dunn. Wayne came out on a holiday to give me a fast quote. He explained my options and gave me all the information without any pressure. Within a week they had installed the new system and it is working great.

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Madelaine Kilsby
Reviews 1
2020-11-26 11:19

We have been using the services of Dunn for more t...

We have been using the services of Dunn for more than 20 years! They are our "go to" service provider for anything related to heating and air conditioning in our home. We have always found their services to be of top notch quality with good value for our money. As well as first line installation ...

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Christopher D Hill
Reviews 1
2020-11-18 19:05

Service technician just left. Called to have my s...

Service technician just left. Called to have my system cleaned and service, no cleaning or servicing happened. They took one look at the age (19 years) and gave up without trying. No evidence that fan or coil was inspected, yet they recommended a coil and fan replacement. Service guy was patroni...

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Emine Seid-Hilmi
Reviews 1
2020-11-18 01:52

This company is a SCAM. Stay far away, a part did ...

This company is a SCAM. Stay far away, a part did not work from the beginning and now they are asking for half the price of the whole unit for a basic repair that they admit it takes half an hour. They claim that they have good quality products and services but it is all a fraud. They are refusing t...

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Robbie Martin
Reviews 1
2020-11-14 18:14

Had a great experience using Dunn heating and Clim...

Had a great experience using Dunn heating and ClimateCare.
had our furnace blow during the night and they had a technician out to service it by 930 am.
the rates were great and service was exceptional.
from the first initial phone call to the last call it was a very smooth experience
would highl...

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Don Drews
Reviews 1
2020-11-06 15:49

I'm impressed with Dunn Heating! Inspection on a T...

I'm impressed with Dunn Heating! Inspection on a Tuesday morning (29 year old furnace failed), salesman's visit that afternoon and a great price for a mid-line KeepRite, then a call by Mr Dunn next day to schedule installation today which was completed in 4 hours. Prompt, professional, affordable, ...

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Greg Bender
Reviews 1
2020-10-28 10:33

When our furnace died unexpectedly, they sent a te...

When our furnace died unexpectedly, they sent a technician within an hour of calling them. He determined that we needed a new furnace, so the estimator got to us in a couple of hours. The next day the new furnace was installed and we had heat. Everyone was very professional, efficient, and knowledge...

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John Huggan
Reviews 1
2020-10-21 16:41

As a result of new furnace installation a small na...

As a result of new furnace installation a small natural gas leak occurred.
I failed to detect it for quite a while although there was a slight odour.
Finally noticed by an electrical repairman from another company as he entered our basement.
Called Dunn and repair was completed quickly.
Phoned ...

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Ryan Dufton
Reviews 1
2020-10-15 14:09

"Awesome!" That sums up our experience from start ...

"Awesome!" That sums up our experience from start to finish. We wanted to undergo the big transition from baseboard heaters to forced air heating and cooling. We contacted a handful of companies, and Dunn simply stood apart from the competition. The quote process was professional, smooth, and put us...

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Ron Brooke
Reviews 1
2020-10-15 14:02

Dunn Heating was very professional. They provided ...

Dunn Heating was very professional. They provided a fair, knowledgeable, and accurate estimate on the spot. Their work was completed as promised, on time, as quoted, competently & cleanly. I would strongly recommend Dunn Heating and am very happy with the service/installation they provided.

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Mary Kings
Reviews 1
2020-10-14 13:04

We were in need a new Air Conditioner this past s...

We were in need a new Air Conditioner this past summer when the temperatures and humidity were very high. Dunn's were prompt to come and give us an estimate and we had our AC unit and furnace replaced within 5 days of the quote. We are very pleased with their work and would highly recommend their c...

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Conestoga Contracting Group Inc
Reviews 1
2020-10-10 22:02

Excellent HVAC company.

Excellent HVAC company.

Every time i call them for a service call the response time is very good and the rates are reasonable.

i Totally would recommend them for any HVAC work.

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fyrefly X
Reviews 1
2020-10-06 22:59

$76.28 to come to my home to tell me they don't se...

$76.28 to come to my home to tell me they don't service a Portable A/C, details that was known when the appointment was booked with Dunn Heating.

I received a call claiming they were unaware it was a Portable A/C, however every company I reached out to I DID give the brand and model to ensure

...

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Brent Garcia
Reviews 1
2020-10-03 23:44

Professional, professional, professional. You may ...

Professional, professional, professional. You may pay a bit more for Dunn compared to those other guys, but you get what you pay for with Dunn a job very well done as it should be. The guys were very courteous, cleaned up after their work, did a very nice clean job, and did what they said they wou...

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Donna Marie Wilson
Reviews 1
2020-10-03 21:35

I was very impressed by the level of knowledge and...

I was very impressed by the level of knowledge and professionalism of the Dunn team from the first sales person right up until the job was completed by their technicians . The price was very reasonable and we were 100 percent satisfied with the entire experience. I highly recommend this company, th...

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Italia Caccioppoli
Reviews 1
2020-09-08 14:56

Dunn Heating Climatecare - Great Experience.

Dunn Heating Climatecare - Great Experience.
I found everyone I dealt with at Dunn to be very friendly and professional. Everyone from the service guy, Dave, Wayne from Sales (who offered heaters) and not to mention the 2 fellows who did the installation, Grand and of course, Alex Dunn were...

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Scott Allen
Reviews 1
2020-09-05 16:49

Outstanding service (thanks Gary!!) very professio...

Outstanding service (thanks Gary!!) very professional and extremely helpful. Appreciate ALL Mike did to assist us with our urgent needs recently. Would highly recommend using them for any of your needs AC, heating, furnace or other related needs.

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Sue Chiarelli
Reviews 1
2020-09-04 06:57

My pilot light went out on my gas fireplace that h...

My pilot light went out on my gas fireplace that heats my condo main floor. Called the 24 hour service that sent Gary over within an hour. Gary was great, fixed the issue within 15 minutes. Unfortunately, the pilot light went out that evening after 8 pm. Called the 24 hour service that guarantees ...

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John Veale
Reviews 1
2020-08-12 16:47

I'm editing this rating to reflect that Dunn HC re...

I'm editing this rating to reflect that Dunn HC reached out to me and I appreciate their understanding of why this was upsetting for me. Seems like the below resulted from a series of honest and relatable errors.

I have adjusted the rating from 1 star to 3.

Original text below
---------------...

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Jeff Avery
Reviews 1
2020-08-09 10:21

We've been customers for close to 20 years and hav...

We've been customers for close to 20 years and have used Dunn for furnace installation and maintenance, and recently installing a new humidifier. They're always on-time, professional and provide top-quality service. Highly recommended!

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Angela Skelton
Reviews 1
2020-07-28 23:52

An estimator came out 2 weeks ago and said they wo...

An estimator came out 2 weeks ago and said they would have a quote to me the following week by email. I still haven't received a quote and now we're going ahead with another company. Wayne was very knowledgeable and friendly but I am disappointed about no follow up.

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Mary Thompson
Reviews 1
2020-07-26 06:44

I have used Dunn Heating Climatecare for the insta...

I have used Dunn Heating Climatecare for the installation of a Fireplace and Ductless Split Heat Pump/AC and the installation was excellent. Friendly staff and great follow-up service. I would certainly recommend Dunn Heating Climatecare!
Mary

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Tricia WS
Reviews 1
2020-07-10 13:51

I had a new furnace and first time air conditionin...

I had a new furnace and first time air conditioning installed, so new holes in my brick walls and new white piping running through my basement (tucked up and out of the way) A beautiful job. Every experience along the way had been top notch professional. From Bill doing the estimation and consulting...

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Tom Michels
Reviews 1
2020-07-02 08:00

Bill was professional with the quote process and t...

Bill was professional with the quote process and the price-for-value was the best we found. Grant and Alex the installers did a great job quickl y- when they were done there was no trace they were there and everything has been running great since.

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Darrell Hawreliak
Reviews 1
2020-07-01 19:13

My wife and I live in a house built in 1896. So ta...

My wife and I live in a house built in 1896. So taking out the old furnace and installing a new one in a more convenient location was a challenge involving some pretty fancy footwork. The result is awesome. The quality of the work is first rate. We try to support local businesses. We chose Dunn bec...

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Chantelle Doiron
Reviews 1
2020-06-22 14:56

Good sales presentation, lots additional informati...

Good sales presentation, lots additional information, scheduled the installation date to accommodate my availability, quick, clean, neat installation, competitive cost and sounds like a good warrantee. I'll call Dunn next time I need HVAC help.

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Juanita Turrett
Reviews 1
2020-06-18 19:07

They installed a new furnace.first time I used the...

They installed a new furnace.first time I used their service .These guys Are very professional, fast .,friendly and do an awesome job at cleaning after themselves .and they have really really good prices..I will use them again and would definitely recommend them to work on any other services .tha...

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Eric J
Reviews 1
2020-06-16 01:22

I called Dunn Heating to get an old AC disconnecte...

I called Dunn Heating to get an old AC disconnected and removed from my property. (Very) Un-friendly staff, obviously not focused on client's experience.

Beside, the technician gave me a quote 33% higher than the initial one, and finally, after looking into the unit in "depth", ended up refusing ...

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Kathryryn Staubitz
Reviews 1
2020-06-13 21:29

I would highly recommend using Dunn Heating. They ...

I would highly recommend using Dunn Heating. They responded right away when I contacted them about my furnace. They were great to work with and made getting a new furnace in the dead of winter as hassle free as possible. All the people I worked with were super friendly and helpful, they were a plea...

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Stuart Hurst
Reviews 1
2020-06-12 04:50

From the first visit to the installation of a new ...

From the first visit to the installation of a new AC unit, everyone was friendly, efficient, knowledgeable and professional. The installation team, Greg and Nick were a pleasure to have in my home. Will happily recommend this company to anyone. Thanks everyone.

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ROB VOLOVIC
Reviews 1
2020-05-26 20:02

INSATLLED NEW LENNOX FURNACE & A/C ON JUNE 17/19. ...

INSATLLED NEW LENNOX FURNACE & A/C ON JUNE 17/19. THE CREW (GRANT ALEX & TYLER) SHOWED UP AS PER SCHEDULED & WERE VERY MINDFUL OF PUTTING DOWN DROP SHEETS IN ALL AREAS THEY WOULD BE WORKING. JOB COMPLETED ON TIME - CLEAN UP & REMOVAL OF OLD EQUIPMENT WAS EXCELLENT. ALL AROUND A VERY PROFESSIONAL & ...

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Mary Main
Reviews 1
2020-05-21 09:52

I have used Dunn s services for years for all heat...

I have used Dunn s services for years for all heating issues I have had with several rental properties, including repairs and warranty work. Most recently, I had a furnace replaced. It s a relief to deal with a company that I can trust; fair and reliable.

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Deb Jones
Reviews 1
2020-05-12 12:22

My furnace, air conditioner and humidifier were in...

My furnace, air conditioner and humidifier were installed on May 27, 2020 by Grant and Alex. The two men did an excellent job and were very happy to answer any of my questions. They left everything in an immaculate condition and both the heating and the air conditioning have worked perfectly eve...

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Kara Wagler
Reviews 1
2020-05-12 00:51

Dunn Heating installed a ductless heating and cool...

Dunn Heating installed a ductless heating and cooling system in our home. The sales team was attentive to be sure we got the most efficient system for our needs at the best price! The installation team was professional and friendly. The work was done quickly and without mess. They took time to ensur...

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Linda Stewart
Reviews 1
2020-04-19 06:36

We recently had a new furnace and A/C installed. C...

We recently had a new furnace and A/C installed. Company was recommended by a friend. We are quite happy with what Dunn heating provided...informative estimates, prompt efficient, friendly installation. They arrived on time, did exactly what they said they would do and clean up was immaculate. Would...

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Catherine Bodden
Reviews 1
2020-04-01 05:12

Gary just left our home after doing a professional...

Gary just left our home after doing a professional job on replacing our blower motor on our York Furnace.
Why I am frustrated to the extreme is because I phoned the night before at 10:00 pm and was told that a service man would be calling me shortly. I did not get the call until just before 9:00 ...

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John Foertsch
Reviews 1
2020-03-02 21:57

Needed a new AC and called Dunn Heating for a quot...

Needed a new AC and called Dunn Heating for a quote. Wayne was extremely helpful during the initial call and both friendly and knowledgeable during a visit. He listened to our needs and recommended a solid unit that was within our price range. We set a date for install but due to a cancellation, ins...

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Paulette Reid
Reviews 1
2020-02-18 12:35

Professional team they did an excellent job. The ...

Professional team they did an excellent job. The installation was completed as promised, on time, as quoted and cleanly. I've used Dunn in the past and their office staff, sales and installation team are all excellent to deal with. They don't try to sell you something you don't need. I would str...

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Jeff Dumart
Reviews 1
2020-02-15 04:35

Great customer service and knowledgeable technicia...

Great customer service and knowledgeable technicians. Had limited spacing to run duct work and was informed by other companies the only way to do it was with an ugly bulk head. Dunn heating came up with a creative and efficient way to the solution, at a more than competitive rate - well done, Dunn!

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Ron O
Reviews 1
2020-02-07 09:16

Purchased two furnaces from this company (a Carrie...

Purchased two furnaces from this company (a Carrier and then a Lennox). The Lennox furnace was leaking condensate. Called to have it looked at. Never even received a return call. Very disappointed with this company. I ended up using Delta Air Systems and had a completely different (and positive) cu...

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Gai Brown
Reviews 1
2020-01-27 14:23

We always the excellent service we have received w...

We always the excellent service we have received with Dunn Heating over the past 25 years. Dunn has installed our fireplace, air conditioner and just recently a new furnace which is replacing the previous one installed by Dunn.
The installers are always polite and very professional and take the tim...

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alexis grant
Reviews 1
2020-01-16 04:13

Very impressed with the amount of prep work and me...

Very impressed with the amount of prep work and measuring prior to the actual installation. There was no "on site" adjustments using a hammer etc. such as I have seen with other contractors. The two man crew worked quietly and efficiently and the job was done on time and cleanly. A small leaking pro...

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Claire Sackfield
Reviews 1
2020-01-03 17:58

Dunn Heating and Climate Care is a wonderful famil...

Dunn Heating and Climate Care is a wonderful family operated Company with professional salesmen and quality servicemen. I would recommend this Company to anyone who requires the services that Dunn Heating and Climate Care have to offer.

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