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David Ball Agencies

4.7· 79 reviews
Average ratingExcellent
4.7/ 5

Based on 79 reviews

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What reviewers say about David Ball Agencies

Generated with AI from 79 reviews on Trustburn · updated 37 days ago

The majority of reviewers describe David Ball Agencies very positively, frequently praising the staff for being helpful, friendly, and professional, and several customers say they would highly recommend the team for their consistent and supportive service.
What does David Ball Agencies do?

There is no description on file for David Ball Agencies, so it isn't clear from the information available what specific services they offer. Based on the reviews, they appear to handle estate agency work such as selling, buying, and renting properties, but this is not explicitly confirmed.

What are the most common complaints about David Ball Agencies?

The critical reviewers, who all gave the company 1 star, most commonly complained about poor treatment from the lettings department, particularly a staff member named Paul, along with issues such as ignored emails, allegedly withheld deposits, and disputes over property condition at move-out.

AI-generated from reviews on this page. Verify anything important with the company directly.

David Ball Agencies
Reviews 1

"Very helpful indeed. I ended up contacting David Ball Agencies to enquire about a property they had marketed for sale. I run a property business. A few months later they were instructed on all of our matters. A proper commercial practice whom i have now used to buy properties through, sell properties through, and rent properties through. " - Mr A Simpson

Josie Slater
Reviews 1

I cannot recommend Marcus and Amanda high enough for their perfect balance of professionalism and friendliness. Nothing was too much trouble and they were both so patient with me whilst I changed my mind on various occassions, also coming in often with a noisy toddler in tow! Consistently good service. One very happy customer.

Francesca Crew
Reviews 1

AVOID! Absolutely horrendous, despicable service throughout our entire time renting through them and in particular terrible terrible service with Paul! As an owner of a business myself I would be out of business if I treated my customers like this (which is essentially what I am). Treated so badly by the lettings department despite selling my property through them only months before and giving them a few thousand in commission as a tenant they treat you so so badly. Do not go near David Ball for rentals and stick with Andy at I Move who is amazing!

Andrew Page
Reviews 1

I would highly recommend David Ball Agencies. Their representative Louis Harris was very helpful and friendly with excellent communication, feedback and service from start to finish. He was professional and efficient at all times and most importantly got me in to my new apartment smoothly and on time.

Lydia Collen-Brice
Reviews 1

Dan at David Ball was the main agent I dealt with. From the property viewing at the beginning of the process all the way through to completion, he was there helping me navigate and answer questions. I felt like we were a team in driving the sale and he was always contactable or returned a call when I needed some help. Really great service and I would use if we ever decide to sell as well. Thanks Dan!

Antony Read
Reviews 1

David Ball Agencies i would highly recommend. I dealt with Sheila Rowlands on my Parents move from Birmingham to Newquay. From start to finish she was on top of everything and pushed through the purchase as we were on a deadline to move in. Always at the end of the phone and we couldn't have asked for better service! Thank you

D SMITH
Reviews 1

Excellent service provided by the Newquay office. We mainly dealt with Lily and Sheila who were both very friendly, helpful and informative. Sheila did alot of chasing for us and if it wasn't for all her help, we wouldn't have exchanged and completed when we did. We were very impressed with the service provided and would definitely recommend David Ball Agencies.

Ralitsa Staykova
Reviews 1

My partner and I bought a house in Nansledan through David Ball Agencies. We are very pleased and grateful to Marcus and highly recommend his services. He is always available on weekends and it is very easy to do business with him, especially if you are a full-time employee. We are thankful for his support throughout the process, It was nice having someone looking after us and patiently guided us step by step.

Richard Lovelock
Reviews 1

I recently purchased a New property on the Nansledan estate near Newquay.The Sales process from start to finish was handled professionally, efficiently and with great Charisma by Marcus and Amanda.I would certainly recommend their services to any prospective purchasers.

Thomas Lambert
Reviews 1

We have just bought our beautiful home, and as first time buyers we found ourselves lucky to have Marcus hold our hand and walk us through the process. We never felt a question was too daft or too small, and we always got very clear answers too. Marcus was there to advise us on almost everything, even down to tiles or fireplaces. His enthusiasm for the project is infectious and made us even more excited to move in I cannot recommend Marcus, and David Ball Agencies enough.

Mya Mason
Reviews 1

flat 3 Tower Road Newquay kept my mums deposit who is a pensioner and took another months rent from her bank scum bags don't trust, also said there was problem with light fittings which were like that when she moved in and said the carpet was stained which is also a pack of lies.

Martina Biquard
Reviews 1

Not only they rented us a neglected building but also they ve put it in AUCTION the day after we sign the contract and moved in. Only one week passed and the paint came off the walls. Asked for a professional and instead got Mrs. Ball, owner of the agency saying that is our fault for cooking and showering, we create the condensation ... for only living less than a month there.... the only solution was to move out just after we moved in all our belongings. No respect for the costumer at all, and last but not least they will keep your deposit! it s a scam. Good luck.

S W
Reviews 1

I m in the process of purchasing my 3rd CGFry property at Nansledan through Marcus who is as professional, proactive and helpful as he was on day 1, 3 years ago, ensuring the whole process is well understood, smooth and stress free as it can be. Wouldn t hesitate for a second to recommend CGFry and dealing with Marcus to anyone looking to buy at Nansledan.

Jack Stevenson
Reviews 1

I recently sold my property through David Ball Agencies. Dean and the team were exceptional from the start to the finish. From the knowledge and expertise provided at the beginning, to being constantly updated throughout the sale. I can see this company prides themselves on professionalism and excellent communication. I would highly recommend David Ball Agencies to all, and would certainly sell/buy from them in the future.

Tracy Wood
Reviews 1

Marcus Shelton based in the C G Fry office at Nansledan has been absolutely superb in dealing with our house purchase. Having been liaising with him for a couple of years whilst trying to buy our dream Cornish home (but being let down by our buyers twice) we finally sold and rented at Nansledan. I have to say I have bombarded Marcus with questions over the last year and he has always remained super professional and gone out of his way many times to help us. If you would like to buy at Nansledan I would definitely see Marcus.

Helen Renfree
Reviews 1

From the idea of selling, preparing the property with all the required legislation, David Ball were with us every step of the way. We were notified of every viewing, cancellation, re-arrangement & feedback including advice on offers.
From Sale Agreed through to exchange & completion we were were fully informed.
The advice we were given, we consider to be above & beyond that of some national Agencies. Daniel has had some big shoes to fill, but with the help of Sheila & Staff, we re sure they will continue to grow from strength to strength & we have no hesitation in recommending them.

Lorraine Moffat
Reviews 1

I rented a property recently through David Ball agencies and i was really impresses with their professional and efficient service. The referencing was done in a day and check in was quick and easy. Had a few small teething problems as any property does when you move in but Louis was quick to help and sort ASAP. I would definitely recommend them.

Justin White
Reviews 1

I purchased a CG Fry & Son new-build property on the Nansledan development in Newquay, in 2018/19.

From first contact to handover I can't fault the service provided by Marcus the sales agent.

Marcus was willing and able to meet my unique needs throughout the purchase.

At no point did I feel any undue pressure to proceed, and I believe all information passed to me was a honest and true representation.

Patrick O'Shea
Reviews 1

I have been purchasing a property at Nansledan, Newquay on behalf of family. I have been dealing with Marcus of David Ball Properties. I have found him to be very courteous, enthusiastic and above all very professional. He has helped to make this a very satisfactory experience and I will not hesitate to recommend him in the future.

Jojo Pixin
Reviews 1

I cannot praise Sheila at David Ball in Newquay highly enough. From our first meeting she was professional, friendly and filled me with confidence. Her advice on pricing my flat realistically and the work that needed doing was helpful. Communication was regular and I was kept up to date with everything in relation to the sale, which took around 6 months from first meeting to completion - about what I had expected.

Michael Howe
Reviews 1

We had a very successful experience with David Ball Agencies in August this year in finding an apartment in Newquay that matched our requirements.
Daniel Ball went out of his way to meet all our viewing demands and his liaison with the seller facilitated all our requests to have certain objectives fulfilled prior to completion of the purchase.

Nicholas Pendreich
Reviews 1

We used David Ball Agencies for purchasing our first home. We chose to look at new build properties on two of their sites and finally chose for a new home at Nansledan. We were involved with David Ball Agencies, Amanda and Marcus over several months while the house was built and we added our finishing touches and changes. They were extremely helpful in assisting us not only purchasing our new home but also putting us in touch with the right companies and people, to do this, including mortgage brokers, solicitors and then those who make a house a home! We would happily utilise them again! Thank you Marcus and Amanda!!

Nick and Elysia

tim drake
Reviews 1

We have just completed on a CGFRY house with David Ball and the experience has always been professional, informative and caring, ultimately at the hands of Marcus Shelton who has seen us through from initial interest to today handing over the keys!, Thankyou, and we wouldn't hesitate to use again.

Lee Derrick
Reviews 1

I am a first time house buyer, to be honest I was a little nervous. After meeting Richard and Fern my nerves where eased. They both were very timely in answering calls. They where very friendly any concerns I had with the property where met with solutions.
They linked in with the developers to see my needs where met.
Richard even answered the phone out of work 9 till 5 hours.
All in all top notch service.
I am now happily in my new home.
Thanks Rich & Fern
David Ball Agencies are luck to have you both as part of there team.

Lois & Lacey
Reviews 1

We bought our family home from Marcus in the CG Fry office at Nansledan. From start to finish Marcus was first class and helped in every aspect of our purchase. From our initial deposit to completing, he was always there to help. I would highly recommend Marcus & David Ball. Many Thanks - Chris & Sian

Darrell Wilcock
Reviews 1

I have recently moved into my new long awaited house and am very happy with it.
During our first contact, Marcus (David Ball Agencies) took time to go through the type and size property that I was intending to purchase. In no time at all he found the perfect house for me meeting my requirements in full.
He gave assistance when it was time to make my choices, all of which I am very pleased with indeed.
Marcus has a great easy going manner about him which helped with the journey over the last several months.
I would have no hesitation in recommending David Ball Agencies

Cailean Swan
Reviews 1

Avoid like the plague. Have absolutely no interest in helping out their tenants, instead preferring to sit and ignore emails and point the blame at other people in an attempt to steal all the money they can. The lettings manager refuses to answer basic questions, claiming explicitly that she will not offer solutions to problems which she deems to be "common sense". In her relentless efforts to deny any professional responsibility, she ignores emails and sits idle at her desk claiming that she will not act on an issue that is developing because the landlord has not explicitly told her to do so, even if she knows how to resolve the problem herself. Either she does not actually know what she is doing or she is completely without a care for anyone looking for her opinion. I'm still waiting for an answer to the last email I sent her 28 days ago.
The 1 star that I have given in this review is for Paul who, unlike the others I dealt with, actually seems to have a shred of professionalism and decency and is the only redeeming character within this association.

pinkbex86
Reviews 1

We can not thank Marcus and Amanda enough for all of their help, without them we would not be living in our beautiful new home. When we hit complications Marcus was on hand to help and advice and he truly saved the day! Throughout the whole process everything was explained clearly which made it a little bit easier being first time buyers. We are now in our very first home and it's all thanks to these two!

Steve Nixon
Reviews 1

We bought a C G Fry property at Nansledan, Newquay. Right from the word go Marcus and Amanda were friendly and very helpful. They took us for a number visits to look at the property for measuring up etc.
Even after we moved in they rang to check everything was ok and contacted the site manager to sort out a couple of little problems for us. Great team.

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About David Ball Agencies