Custom Security Systems, Inc.

5 · 450 reviews
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Nancy Aguillard
Reviews 1
2020-12-27 10:52

An amazing company that always takes care of their...

An amazing company that always takes care of their customers! I have been a customer for over 30 years and they have always done an outstanding job! Great technicians, office team and administrative staff too!! It will be the best decision you ever make-go Custom Security!!

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Carl Callegan
Reviews 1
2020-12-26 04:32

Allison and Chris were super on the installation o...

Allison and Chris were super on the installation of my cameras yesterday. They were very professional and courteous. They explained everything they were doing as they were installing equipment. I will definitely be recommending Custom Security to all my friends and coworkers. Oh and let s not forget...

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Gena Smith
Reviews 1
2020-12-25 21:08

Custom Security got me set up in my new home witho...

Custom Security got me set up in my new home without any issue. They reset the system, replaced my battery and broken sensors as part of the initial set up and then walked me though how to use the system. They have very competitive pricing for the area and a really cool app service to arm/disarm you...

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Jenn M
Reviews 1
2020-12-24 11:17

We ve had a basic security system with Custom Secu...

We ve had a basic security system with Custom Security for years. We finally decided to get cameras added to our system. I was a little worried about the cost or that they would be hard to use. Our that they would be bulky and detract from the appearance of our house. Well, the cost was reasonable, ...

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Verde Beauty
Reviews 1
2020-12-21 10:15

I ve been a customer of custom security for my bus...

I ve been a customer of custom security for my business for years now. They have been great to work with, especially my tech Jacob, and they have been really helpful with answering questions I have. Custom promptly responds to my alarm and I have never had an issue with service.

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SHANNON HERRING
Reviews 1
2020-12-19 01:37

I've had Custom Security for a couple of years now...

I've had Custom Security for a couple of years now and they are always prompt and extremely professional when I call with questions. The Call Center is always open and they will not hesitate to walk you through steps. They take their time with all their customers , something you don't see very often...

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Geri Watson
Reviews 1
2020-12-18 05:07

Our company has been using Steve Elmore for our fi...

Our company has been using Steve Elmore for our fire system for over fourteen years. Steve completes our routine fire alarm inspections and maintenance in a prompt, professional manner. During the construction of our new building, Steve was always willing to answer our questions regarding our fire s...

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Rene Esnard
Reviews 1
2020-12-16 02:54

I can not say enough about the professional courte...

I can not say enough about the professional courtesy that was demonstrated to me by your service representative. He showed up on time; had mask in hand; did a quick analysis of the problem and quickly fixed it. He also took the time to explain in simple terms what caused the issue. He did introdu...

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Tiffany Hamilton
Reviews 1
2020-12-14 20:03

The guys that came out to install our new equipmen...

The guys that came out to install our new equipment were VERY professional and knowledgeable. They took the time to make sure we understood the new app and devices. I definitely would recommend them to someone looking for a updated system

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L S
Reviews 1
2020-12-13 08:38

Awesome company! I worked here about 10 years ago ...

Awesome company! I worked here about 10 years ago and they were a great company to work for, and a great company to have security service through. They have a personal relationship with the police department and their staff is so friendly and courteous. Spoke with Kory and she went above and beyond ...

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jacob saizan
Reviews 1
2020-12-08 20:01

I am very impressed with the professionalism of Cu...

I am very impressed with the professionalism of Custom Security. I love that they are local, take our alarms seriously, and are able to come out immediately without any trouble. I appreciate them explaining the pros and cons of different options to me, allowing me to make the best decision based on ...

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Bud MacIlvain
Reviews 1
2020-12-07 04:54

Today Rob and Wes installed our new security syste...

Today Rob and Wes installed our new security system and cameras. They arrived at the scheduled time and introduced themselves to both myself and my husband. They were very professional and respectful of us and our house! Rob was very patient explaining how to operate the system. The system and camer...

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Shantell Freeman
Reviews 1
2020-12-04 01:15

I have been a customer of Custom Security for 10 y...

I have been a customer of Custom Security for 10 years. I have recieved impeccable service for 10 years! Custom Security responds to the activation of my alarm with in seconds! Therefore, I have peace of mind knowing that Customs' is there, providing protection that I can depend on!

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Lashuna
Reviews 1
2020-11-28 12:58

Customs Security did an amazing job! The service t...

Customs Security did an amazing job! The service that the technicians provided was like no other security company that I have dealt with in the past! All of my questions were answered and the technicians didn t leave until everything regarding my security system and cameras had been covered!

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All for the Kids Speech Therapy
Reviews 1
2020-11-28 06:22

I have nothing but great things to say about the w...

I have nothing but great things to say about the work Shannon did today for my family. He rushed the work and came a week before my appointment bc of a safety issue we recently had at my home. He was fast and efficient when putting in my security system and doorbell today and was very patient and ni...

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Trent Anderson
Reviews 1
2020-11-26 15:42

We have used Custom Security Systems for every pro...

We have used Custom Security Systems for every property my family has owned as well my family's business. Every time we need to update the system or address an issue every single one of their technicians were so professional and knowledgeable. John Broom is who we have always worked with and we kno...

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Courtnee Viada
Reviews 1
2020-11-26 12:32

Custom security is the best company around to have...

Custom security is the best company around to have for your security purposes! The customer service is always professional and take very good care of my needs! Their equipment is of high quality and at very good prices! Would recommend them to anybody who asks!!!

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SusanH
Reviews 1
2020-11-21 12:09

We love this company as well and we've been custom...

We love this company as well and we've been customers for more than 25 years. This past August when we flooded, they put our contract on hold until we were able to get the home repaired and even checked on our progress. Whenever we've needed an upgrade, they did so with accuracy and explanations of...

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Amy Konieczka
Reviews 1
2020-11-15 04:14

Jason S. at Custom Security did a great job instal...

Jason S. at Custom Security did a great job installing my alarm at my small business in downtown Denham Springs. The customer service team was always quick to answer and very gracious during the Flood of 2016. I would highly recommend !

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Tiffany White
Reviews 1
2020-11-11 16:28

I have been using Custom for many many years. I gi...

I have been using Custom for many many years. I give them a five star rating for being top notch. Secondly, I had Mr. Alex come out and change up something in my home and wow better than five stars in professionalism, caring, knowledge, I mean my list can keep going on and on. Custom you have an as...

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Christina Hills
Reviews 1
2020-11-10 12:38

I had a complex issue with a tenant utilizing my m...

I had a complex issue with a tenant utilizing my master code and I not knowing their code to disarm a rental property after they vacated. Because the tenant had the master, I the owner, no longer had a code to disarm. Unfortunately, this tenant would no longer respond to text messages I left nor m...

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name last
Reviews 1
2020-11-09 14:59

Horrible place to be. You do not want to work at t...

Horrible place to be. You do not want to work at this company. Management sucks and have favorites over the employees. Central station manager is not a role model and does not know how to lead a team into victory. Not to mention how unfair the pay is for everyone; people who been there lesser time t...

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Jodie Whiddon
Reviews 1
2020-11-07 18:28

I have been a Custom Security customer for the pas...

I have been a Custom Security customer for the past 30 years. They pre-wired my home as it was being built. After the completion, they came did what they needed to do to get my system up and running. They took the time to explain my system in detail, and were very patient with me. Any time I have a...

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Leslie Hill-Dupree
Reviews 1
2020-11-06 18:23

I ve been a customer for over 25 years and moved 3...

I ve been a customer for over 25 years and moved 3 times and each time I move I make sure Custom Security moves with me! One of the only companies with local monitoring which results in quicker call times and dispatchers that knownthe area to get quick help if you need it!

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Brian Wynne
Reviews 1
2020-11-04 10:04

Wesley and Chris did our installation. They arriv...

Wesley and Chris did our installation. They arrived promptly on time for the scheduled installation. They worked diligently and professionally at all times until the work was completed. They cleaned thoroughly after the work was completed. They answered all questions we had about the system comp...

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Taylor Pickett
Reviews 1
2020-11-04 06:32

I love Custom Security! They are amazing! Always a...

I love Custom Security! They are amazing! Always answers any of my questions I may have when it comes to my system! If I have a problem they send someone out to fix it promptly! I reccomend everyone to use them for their home or business! An amazing group of people work for an amazing company!

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Caleb Jones
Reviews 1
2020-11-03 21:29

Awesome job by these guys on my security cameras a...

Awesome job by these guys on my security cameras and alarm system! I'm a general contractor and I only use Custom security because of their fast service and knowledgeable staff. Cory Wilkinson does an excellent job and is always very helpful when I need advice on setting up systems to accommodate ea...

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Bridal Boutique
Reviews 1
2020-11-02 13:29

I have been a customer of Custom Security for many...

I have been a customer of Custom Security for many , many years at my 2 businesses and at my 2 residences. Their service has been beyond compare. I feel so comfortable knowing that my properties are being monitored locally by caring individuals.
I have had a few incidents at my home and the custom ...

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Rebecca Milligan
Reviews 1
2020-10-24 04:54

I have been extremely happy with Custom Security. ...

I have been extremely happy with Custom Security. Their customer service is unparalleled. I have never been satisfied with the big name security companies and changed to Custom after many referrals from friends and coworkers. You won t regret making the switch!

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D Boyd
Reviews 1
2020-10-19 15:17

Had Custom Security for years and very pleased so ...

Had Custom Security for years and very pleased so went back with them after I recently moved. Staff is personable and helpful when I call with a question and/or issue. Technicians are knowledgeable and professional. When the alarm goes off they call immediately. I feel much safer and have peace of m...

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Charles Robinson
Reviews 1
2020-10-16 21:36

The sales consultant, Bryan, was very easy to work...

The sales consultant, Bryan, was very easy to work with through the entire process. When the install was initially completed, there were a few bugs, but Custom sent a team the next day and got my system running in tip top shape. The tech Chris Wilkinson was top of the line. His knowledge and profess...

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Glenda Boudreaux
Reviews 1
2020-10-13 12:53

My experience this morning with the installation o...

My experience this morning with the installation of my updated system was a very good experience. The technicians were very curtious and knowledgeable. They were neatly presented and completed their work very professionally. I will definitely recommend Custom Security to anyone. Thank you very much ...

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