ToneControl.nl

4.6 · 116 reviews
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M
Melle C
Reviews 1
2020-12-16 12:42

Very satisfied with the service and delivery! Beca...

Very satisfied with the service and delivery! Because my ordered item was not in stock, I was helped on the phone by a very pleasant, helpful employee. After this employee asked the manufacturer whether the article could not be delivered, he called me with the solution to send a better variant of th...

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W
Wheel it
Reviews 1
2020-09-24 16:00

Order not delivered on time, and nothing indicated...

Order not delivered on time, and nothing indicated by ToneControl. Timecode vinyl not packaged protected so that it is delivered curved (as part of a larger order, no possibility to exchange "manufacturer's margin of error").
Update: Afterwards contacted the owner, 2x new timecode vinyl sent. It is...

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W
Willem B
Reviews 1
2020-09-15 02:26

Unprecedentedly good.

Unprecedentedly good.
Very good customer service and after sales.
And that in addition to the already good prices.
This webshop including physical store stands for me with punctuality 1.

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- FROZENMX -
Reviews 1
2020-08-05 15:41

Since another company (Bax) is not taking it so cl...

Since another company (Bax) is not taking it so closely with its staff and products, I looked for another company and ended up with tone control.
After a telephone question about the supply, I already got it home the next day.
Everything perfect incl shipment, tone control has a new customer.

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G
Guido Speelziek
Reviews 1
2020-08-01 08:14

Although the site indicated that the order was in ...

Although the site indicated that the order was in stock and I received a shipping confirmation, this turned out to be incorrect. I got a call from a ToneControle employee saying this and their apologies. They went out of their way to send it as soon as possible, but if that didn't work out for the w...

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P
Priscilla Boersma
Reviews 1
2020-07-27 10:41

Really great service! Ordered a PIONEER XDJ RX2 an...

Really great service! Ordered a PIONEER XDJ RX2 and a few boxes. 2 days later I got a call from a very friendly and cheerful employee of the company saying that unfortunately they forgot to order my boxes. And whether it was okay for them to send me others who are bigger and much better. And the pri...

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O
One BPM
Reviews 1
2020-07-26 13:36

Friendly personal customer service, even if you do...

Friendly personal customer service, even if you don't buy anything there. So they are clearly there for the music and not just for the money. And as they claim on their website, I have it double checked, they indeed have the lowest prices in NL (and DE also compare Thomann)

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R
Rutger Emmens
Reviews 1
2020-07-25 07:18

Top company where service is of paramount importan...

Top company where service is of paramount importance! Competitive prices, direct personal contact and excellent after sales.
In case of a defect in my DJ controller, I temporarily received the same loaner device until my own controller was repaired. Top!

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A
Art Vandelay
Reviews 1
2020-07-08 05:57

A store that offers real service!

A store that offers real service!
I have been coming here on the advice of music colleagues since 2 years.
Always helpful, take the time on the phone and think along with you.

"Do you mind the parking meter" when I come to get something from the store. Or "That connection works, but with this i...

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A
A
Reviews 1
2020-06-19 23:19

Top company! Ordered a microphone and kept me info...

Top company! Ordered a microphone and kept me informed when it would be delivered. This was also done neatly. In addition, I couldn't find the microphone I wanted cheaper anywhere. Finally, I had asked another question by email and it was answered after 1 hour with good clear feedback and useful lin...

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S
Sanne vw
Reviews 1
2020-06-02 06:54

Very disappointed in the so-called "service" they ...

Very disappointed in the so-called "service" they provide. Instead of thinking along with you, they only work against after making a mistake (which can happen and is human). The worst part is that they don't want to take responsibility for it and try to pass it on to the customer. Below in the comme...

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P
Peter Hendriks
Reviews 1
2020-05-27 11:06

A CDJ Tour 1 ordered from this company, because it...

A CDJ Tour 1 ordered from this company, because it was not in stock because the stock copy had already been sold and not yet processed on the website, ToneControl immediately re-ordered the ordered product so that I could receive my order after 2 working days today. take. Super service ToneControl, ...

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J
Jonnie Yates
Reviews 1
2020-05-05 12:05

I really don't like to leave a negative review but...

I really don't like to leave a negative review but I really have no choice.

They have sold a really cheap product that doesn't work, in fact the wrong product arrived, late and at first they tried to make me pay for the return shipping. After almost a week I got a shipping label, but I now realis...

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D
dhr Bakker
Reviews 1
2020-05-01 09:12

When we stepped out of the sleek new showroom, we ...

When we stepped out of the sleek new showroom, we did so with a particularly good feeling! It is designed in such a way that the gear comes into its own. There is a selection of the best from mainly Pioneer and Denon DJ, but also Korg. Very professional but also very friendly staff.

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R
Raniel Freriks
Reviews 1
2020-04-14 18:44

After ordering a bestselling fifteen minutes befor...

After ordering a bestselling fifteen minutes before 5 pm, I did not receive a confirmation email.

Called customer service and immediately someone on the line. Super friendly!
The order came through well and was shipped the same day.

Great customer service & webshop I will order more often!

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D
Dutch Glory
Reviews 1
2020-04-08 02:31

If they say something is in stock, and once there,...

If they say something is in stock, and once there, they don't have it.
You drive half an hour later and then you suddenly get this.
Amateurs and for the rest it seems like you end up in a student house.
No, for me the first and the last time.

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J
Jeff Brandon
Reviews 1
2020-02-25 09:23

Ordered an op-1 yourself at tone control.

Ordered an op-1 yourself at tone control.
Staff know what they are talking about and can help you with anything. And got it delivered neatly the next day. What a top store and top service!

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