Con-way, Inc

2.6 · 89 reviews
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C
chronic FLUX
Reviews 1
2020-09-24 07:31

Yard dogs are complete a** holes. Ran out of time ...

Yard dogs are complete a** holes. Ran out of time making a delivery there and was swapping drivers with my co driver and both yard dogs came up to me and said we couldn't stay on the property. We told em it will only take 15 minutes to swap and they told us to get off the property. Worst xpo on the ...

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B
Brian Hensley
Reviews 1
2020-09-23 09:21

Had a great experience today. Was told they'd arri...

Had a great experience today. Was told they'd arrive from noon to 4pm. Guy arrived at just before noon, smile on his face and quickly derived my 250lb package exactly where I needed it. Your online tracking site is fantastic, was able to track my package across the country. Compared to other negativ...

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K
KZ EXPRESS LLC
Reviews 1
2020-09-07 17:41

This place is a joke, came in 6 in morning and bee...

This place is a joke, came in 6 in morning and been told they have no door for me. Finally got the door, now paperwork is not what they need. Got the paperwork, now they have no person available to get this load off my truck. It is only 9 pallets, and it is past 11am and I am still waiting.

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Cory Engblom
Reviews 1
2020-09-05 03:43

I was bringing in a John Deere load. Apparently th...

I was bringing in a John Deere load. Apparently they were confused as to win on loading times were for that load. I got there at 6:30 p.m. I was told I couldn't download until the next day so I waited. Then I went in that morning and spoke with a different person and they got me on loaded. Really pu...

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E
eric hull
Reviews 1
2020-09-03 09:45

They never answer phone calls, when your finally a...

They never answer phone calls, when your finally able to get ahold of someone who answers they're information and eta's continously change. Won't work with you to even will call a pallet at they're dock that is 3 days behind schedule. For your customers sake, use somebody who's reliable (not these g...

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Jamie Vasas
Reviews 1
2020-08-05 20:42

I usually do not give bad reviews but this company...

I usually do not give bad reviews but this company deserves one. I don't know why, but I have been using this freight company for two years with problem after problem after problem. Their shipments hardly never arrive on time. My last shipment was 12 days late that contained food product. When y...

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A
Azam Khan
Reviews 1
2020-07-27 17:04

Not a single person is courteous, well behave and ...

Not a single person is courteous, well behave and cooperative here at this facility. As a truck driver I usually drop loaded trailer and pickup an empty one.
Sometimes it takes more than 8 hours to get empty trailer. The reason they don t move empty trailer from docks Or they are so slow and they e...

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J
Jon Maas
Reviews 1
2020-07-23 04:00

Trying to get a gold of the customer services line...

Trying to get a gold of the customer services line is almost impossible. The phone line just rings till they answer it it. There no expected time until next caller. Yesterday took me 2 min. to get a person. Today the phones been ringing for 14+ min and still not picked up.

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D
Dylan Pakes
Reviews 1
2020-07-18 23:37

HORRIBLE! Ordered an item from another vendor that...

HORRIBLE! Ordered an item from another vendor that uses this service and my package is sitting there for over a week due to them being "busy". If the company you are ordering from uses XPO look to see if they have another option for shipping!

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Robert Giard
Reviews 1
2020-06-12 15:10

Called numerous times and spoke to many people. Wo...

Called numerous times and spoke to many people. Worked out arrangements for my contractor to go pick my shipment up. Promised it would be ther only to have ky contractor be told it was transferr3d to another logistics company. Not even the logistics company it was supposed to go to. They do not answ...

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N
Nick Keever
Reviews 1
2020-05-07 23:29

My package is 30 minutes away from my house and to...

My package is 30 minutes away from my house and today is the 4th scheduled delivery date. XPO was delayed on the first 2 attempts, lost my package on the 3rd attempt, and is now 2.5 hours late on the 4th attempt. It as absurd that any company would not only miss 4 appointments in a row, but that the...

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ronald kralicek
Reviews 1
2020-04-26 16:35

Terrible. I don't like giving poor reviews. This i...

Terrible. I don't like giving poor reviews. This is an exception. The part I had ordered was to be delivered Monday the 20th. I ended up picking it up in will call on Thursday the 23. After confirming the pick up, when I arrived the part had been loaded into a truck and had to be removed. How does ...

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Andrii pashchenko
Reviews 1
2020-03-18 05:22

Came by appointment,had door right away,drop trail...

Came by appointment,had door right away,drop trailer came back in 7 hours ,was empty.
Hooked and left
Dispatch very friendly
All I figure out with XPO,that you have to be on time,and be frieandly and polity,it will pay you back!

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C
Cargo Haulers Inc
Reviews 1
2020-03-16 23:12

If you are delivering load to them, make sure to c...

If you are delivering load to them, make sure to control the status of unloading. They will not start working until you keep bothering them.
Dropped trailer at noon 01/28 trailer is still not ready till now... 3:11pm 01/29 local time. The only thing they say is call the corporate and complain... Do...

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D
David Rademacher
Reviews 1
2020-03-08 06:05

Don't use XPO in Portland!!! Booked highest priori...

Don't use XPO in Portland!!! Booked highest priority shipment on 09.12.17 @ 11AM for shipment from PDX to Bend. One day promised transit time. I paid an extra $200 for next day. Dock closes at 3. I stay behind 2.5 Hours for pick up. Driver tells me that they have no resources and am spread thin. Nex...

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J
James Davidson
Reviews 1
2020-03-05 15:27

Boy oh boy, the night shift yard mutts here are a ...

Boy oh boy, the night shift yard mutts here are a special kind of stupid. I seriously hope they arent breeding. They watch us drop our trailer then pull in front of our truck block us in like they are important and say we hit the fence even though the tail is a good 2 feet off of it with the tire on...

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J
Jon Lawrence
Reviews 1
2020-02-17 18:13

Hands down the worst company I have ever had do an...

Hands down the worst company I have ever had do any shipping. Still have no clue where my product is, I call and it immediately changes to "delivered". After dozens and dozens of calls, I can write a book on how not to handle customers.. More

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T
Trina Dodge
Reviews 1
2020-02-05 02:53

My $2000 hand carved 7 piece bedset has been sitti...

My $2000 hand carved 7 piece bedset has been sitting at their warehouse for 7 whole days. They absolutely suck. Been getting the runaround from them. It'll b delivered this day. Now it'll b this day. We'll call u when it's almost there. We don't make phone calls to alert u of it's arrival time. It's...

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S
Serge Simak
Reviews 1
2020-01-04 03:00

If you re delivering here, might aswell pack up on...

If you re delivering here, might aswell pack up on food, water etc cause you re staying here either for you 10hr or 34hr. Or worst. They re the slowest company I have ever...ever delivered to. Don t waste your time.
Also your load locks might be stolen aswell I had 2 of mine taken.

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