Diane Hamel

Review of Clarke & Rush Mechanical

Had my HVAC system replaced, by Clarke and Rush, e...

Had my HVAC system replaced, by Clarke and Rush, eight years ago. Have had two time annual maintenance since then. The past 3 years, have had an ongoing issue with the heat, but very infrequent. This year, it finally became excessive to where the heat was on, but cold air blew. Sent e-mail to Clarke and Rush to request maintenance appointment. The individual, who contacted me explained that a diagnostic appointment would be better. Fortunately, I received an appointment for the following day. Raymond showed up and was so happy to see him. He has serviced my HVAC several times and does an outstanding job. He is not just efficient, but personable and caring. Always explains issues, etc. Needless to say, two parts were replaced, and as there is a 10 year warranty on all original parts the bill only covered installation and diagnostic appointment. Final bill was $215 and the system seems to be acting like it first did after being installed. Good job, as usual to Clarke and Rush employees!