Don't go with them. They don't tell you everything. They make it sound like it is easy process and it isn't. I have been summons on 2 of my accounts. So it doesn't work. I am cancelling and they won't give me a full refund. I have to take out bankruptcy because they didn't do what they said...
Do not waste your time and especially not your money with this program. I paid them allot of money to help me with my debt situation. I've been suid 4 times! And I'm sure I'll get suid a few more times. Because they don't really do anything. This company is a joke. Trust me it would be easier and le...
I paid a lot of money and was falsely informed in the beginning process. I was lead to believe that they would negotiate lesser amounts and pay off debt as it was sold off to third party collection agencies with the exuberant amount of money you pay monthly . In reality you are paying an inflated ...
I wanted to post a review after talking to my enrollment agent who I worked with 9 months ago. So far the experience I have had with Citadel has been great. Two of my accounts have been taken care of and i have 3 more to go through the process. Overall the program is working faster than i had antici...
I paid for Citadel to perform a service. Once they received my money, they stopped working on my account. I have sent in numerous inquiries, and I am always just given an excuse.
I cant say enough great things about Citadel. They are fast acting to my needs and concerns. It took a little while to get the ball rolling but they explained why there was a "delay" in the process. Once the ball started rolling, it didn't stop. So many positive results came from the program and ...
I finished the full term of my payments to the company. I had asked them for help with four credit cards and three of the four still ended up suing me and taking me to civil court. So I paid citadel all this money and still end up having to pay 3 of the 4 credit cards. So not sure what service they ...
I was fresh out of college when a man called me telling me he could help me with some accounts I had. It sound too good to be true. He was upfront about all my possibility and I could not miss out on this opportunity. I enrolled with Citadel and the first person to call me was AMAZING! He was ve...
God sent! I have worked with some of the best people at this company. They made me feel secure and confident in my decision. I wish I would have stumbled across them sooner. I am in a better position than I have ever been before. I so happy and excited for the future. Not only did they help me...
****SCAM**** don t use this company! I received a Summons on top of them not doing anything. My credit was WORSE, all they do is lie and take your money, I had to file bankruptcy. Please don t not fall for their lies. They deserve no stars. People need to hear the truth. BBB will be notified.
beware this is a scam I was told resolving credit card debt was the easiest to resolve but all these peopled are trained to do is lie and take your money I had 7 they told me was validated complete but 1 got served 4 summons so after all the money I have paid I still have to pay and go to court they...
I have been enrolled a while ago and have completed the program with Citadel. I could never have gotten out of debt and repaired my credit without them.
I have tried Freedom and they just let everything sit and did nothing with my debt and credit.
I am not a client but my grandson is. After paying into the program since January 2019 it didn't appear the program wasn't working for him. I called to ask questions for my own information .Both persons I spoke to were cordial & respectful in explaining how the program worked & how the monthly fee ...
Love this company! I was going through a nasty divorce and was at a financial hardship! I was barley above water. This company helped me financially and has so many tools to use. The people that work there are helpful and caring. They understand the struggle and work with you!
This company has done so much for me. I was at a point in my life, I needed to change and make it better. This company did that for me. The customer service is wonderful!!!!!! They took their time to explain the program and make sure I understood everything! I WOULD RECOMMEND THIS COMPANY TO EVE...
I LOVE THIS COMPANY. I am close to completion and with their help I am able to see a bright future for me and my family. I was in a dark place but they had a plan. I followed all the step I was given and yes there were some bumps in the road but I was able to overcome them. They made it clear th...
Scam do not fall for it. They will take your money promise a refund if they cannot help you and you will never get it. If they call Hang up! If you still do it after reading this well it s your money to toss away but it s a scam you will see!