Flagrant and widespread inhumanity of the vast majority of the staff. One in a hundred polite and respectful, the others are too busy telling their holidays to book their appointments and take care of patients. An elderly person moaning alone for several hours in a consultation room without eating o...
Very nice warm welcome and humanity in ophthalmology emergency service .... Thank you to all the teams and all our services at Chu Rouen
Madam rosa
Never find anything and keep waiting for hours and hours, without WATER !!!
Ineligible service
Forbidden to accompany the patient
No follow-up
I do not recommend CHU emergencies
Band of incompetent, slow and unwelcoming; after eight of the presence the scanner has not passed, probably a contract with the funeral ...
The Cardiology Part very well with a great team very good staff it is thanks to them I am still alive thank you
I went to the emergency room on a holiday. I was very well taken care of and the nurses were very available despite the world there was. The premises are old, but I have not seen anything alarming in terms of hygiene.
Very poor organization, especially in the Gynecology department, for a simple appointment we walk you from service to service with a complete lack of politeness! (Speaks to you as if you were a resident, you put on hold without warning and hangs up) Quality of the standard / secretariat overall more...
Very good reception from the entrance: speed and competence.
The staff is lovely no matter what service I visited. We really feel like a person and not a number. Very competent and attentive staff: speed and efficiency.
I really wanted to thank a pediatric emergency room doctor who found my baby's problem and made her feel so much better. Thanks to Dr Valente who was just perfect.
I stayed 24 hours in the emergency room and I slept there, finally I spent a sleepless night in a bed the rooms are super badly insulated I could hear the suffering and complaints of a gentleman the room next door had a lack of isolation and instead of soothing it I felt like it was doing the opposi...
Great welcome in May 2020 pdt the covid by doctor goldenberg, his nurse and his extra nurse.
Never seen such a pediatric emergency service. Contemptuous nurses and incompetent interns. "Your child has nothing". Fortunately, we took a second opinion on Paris with more friendly and above all qualified people.
For people who really need, take the A13 towards PARIS
this Thursday in the ophthalmology emergency my wife was received by a very unpleasant person, no listening, limited I pity the intern who was with this person with wrong diagnosis, when we are not made for the medical, we do not choose this profession.
An old rude guardian of the unpleasant barrier, to park in a galley car, paid parking, the tap water from the hospital is disgusting. The morning staff are rude and uneducated. Deserves the licensees, the hospital buildings must be renovated: it represents the city of Rouen if not the remains of pro...
I put a star because no choice otherwise we can not comment, it's a shame this hospital, my little son of 13 months, the open front, waited 3 hours for someone to osculate and was put in the entry corridor in full draft because it has chicken pox ....
Congratulations pediatric emergencies ... A let...
I arrived this morning in the emergency room, a great team I did not wait too long and a nurse at the top and a woman doctor who explained me well I said to the Chu de Rouen bra bravo
I recently entered the outpatient department, I was immediately well received by the nurse who took care of me, followed by a serious anesthetic and competent staff who ensured my well being, the surgeon very patient reassured me, it helps a lot when you suffer and I am very happy to have chosen thi...
Never go there if it's an emergency unless you have a few hours to ruin your life. Personally I have been there several times for various reasons for nothing in the end, they serve no purpose and do not solve the problem and are very rude. One wonders if they are there to heal or to sing and drink c...
Very unpleasant reception in the emergency for a blocked ear problem, even if this problem is not an emergency, the tone and the vocabulary used by the doctor and the nurse really shocked us
It is not normal to renovate the entrance of the Rouen University Hospital, which must be very expensive, while there is a shortage of emergency rooms (3 beds in the same box and patients waiting in the same room). the corridors), that it is necessary to wait for hours for a care, that the medical t...
Staff do what it can ... ie not great things, endless waiting, installation for degraded patients, unsuitable equipment, careful caring communication a sweet dream, pity !! What if this is the end of a life ... I hope to die at home !!! I would like to clarify anyway!
Today's hospital has become a ...
The biggest pediatric emergency show .... !!!! More than 7 hours of expectations never seen !!!!!!!!!
Doctors and STAFF are incompetent. They only know traumatized.
Emergency service you arrive at 10 a.m., it is 4 p.m. you are still there and you are waiting to flee !!!!!!
Nursing staff smiling, pleasant and competent. Well received nothing to say
I have been busy this year and I must say that I admire all the staff of this establishment and it's not over because 2020 I have several rv so ....
Passage in service irm. friendly staff listened to patients
Premises that deserve a paint job but overall good
the concern of this hospital is the parking which is an exorbitant price
taxed people who come for care it's shameful
Opinion concerning the radiology department: service at the top, staff full of sympathy and delicacy when carrying out two painful examinations: endovaginal ultrasound and hysterosalpingography. The rooms are sometimes small but the equipment is at the top, I had rusty and a blanket full cover, the ...
appointment set day X at 17:30. Call the day before the secretary to ask us to come at 15:30. I put a day and shifts another appointment. Day X I arrive at 3:15 pm after 45 minutes the specialist arrives and takes the person who had an appointment at 16:10. I claim and this is the fair to apologize ...
I spent practically a week in intensive care and I met wonderful people there, whatever their level of tasks. Smile people applied and alive who just makes you want to live and who make you go down several floors on the humility side when they make you realize that your feat of the day is to have po...
I had my file that was given to me at reception in order to join the gynecology waiting room, I waited 2 and a half hours, so that I was told to go home because my case was not "serious enough". Indeed I should go see a doctor or a gynecologist, to believe that I disturbed them for a scratch.
I fin...
Really very disappointed the trauma doctor in orthopedics person very cold and confusing enough I will not go back to see her.
Hello, 72 hours since my mother arrived in the emergency room for a double arm fracture. they had to operate the same evening! They put her in orthopedics and they have to operate for 72 hours, so on an empty stomach regularly (2 meals in 72 hours). This is unacceptable! Each time we tell her that s...
Vascular surgery department with Dr. Thomas is inadmissible!
Stay on the phone with a colleague for more than 45 minutes so that in the end she tell us she will not take care of us when we drag for more than 7 me an ulcer that worsens with a useless operation from his share! I do not recommend Dr. ...
Arrived at the emergency we were heard and very well guided by a listening and friendly staff. thank you
Huguette
Arrival on October 14, 2017 for an aneurysm immediately admitted to the emergency room then the block and then neurosurgery I was operated back in my room
Very well cared for
I then went to the 6th
I thank all the kyne nurses nurses for their kindness and efficiency as well as dr Olivie...
Serious and competent support. Thanks to the nurses and the intern who was able to find the necessary care for my child.
pediatric service we had a big blow in 2001 and the service helped us get out thanks to Me Rebmann at the time psychologist will never forget your help and supports
Hospital serious staff pleasant overall some lack patience while in this job is essential certe a job not easy but chosen and wanted is the life of human beings who are dear to you so thank you courage thank you
Nursing staff smiling, pleasant and competent. My two children were born in the maternity ward of this hospital. The pediatric emergency is at TOP. Thank you
Large hospital center, very competent services. Overflowed emergencies. These are often used in place of
SOS Doctors. Because no advance fees!
Top ophthalmology service.
I had a headache, ache in my arm, and my left side. my son drove me to the hospital around five o'clock where I was referred to cardiology. I was taken care of and surrounded by competent people who did not let me go when they had lots of patients. as I was feeling well around two in the morning, I ...
Congratulations to the medicine and all the staff of the sweeper surgeon against the lack of staff is very serious do not be unhappy if you are not happy taker their place and congratulations to all
We are quickly lost in the corridors
There is no free parking
The services are too small too many people per room
Nice staff and at your service
Admitted a few weeks ago to emergency for a problem to listen to them benin, I discovered in a real hospital in Paris that the problem and other and that I was wandering. We dream. Interns who do not know the scientific words that you teach them live, a total lack of respect for the patient (box of ...
For Dr. Cedric Tzebia Kouabia:
First of all I do not thank you for your welcome.
In a second time, I do not understand that you can exercise in the emergency of such a hospital. I came Sunday night to the emergency room in a deplorable state. You swayed my ear, telling me that she was bleeding but...
More than 2 hours in the emergency child well open to the lip 3 lead to have a doctor is even asleep waiting for them
We very often go to the pediatric service I do not know the other services so I can give that this one for children, there are good and bad it depends on who you fall which is frankly a shame. Changes are required.
Do not go there! We just dieppe emergency, sent a doctor for an ophthalmological emergency (acetone in the eye), we are rejected by asking us to wait for the end of consultations! Unfriendly staff who talk about us roughly in a room next door! Ashamed! No support, working in intensive care we find i...
Hospital very famous of very good doctor and surgeons my very disappointed .My daughter in the Orthopedic Surgery department sounded because she was suffering my they came after 20 minutes fortunately she did not suffer a cardiac malaise because she would be dead pfff really disappointed. Then the n...
During this period of health crisis, it is very good to send 2 people to the entrance to force people to use hydroalcoholic gel, but it would be even better to provide soap or gel in the sanitary facilities. Please make a little more hygiene effort
Pediatric emergency nothing to say pleasant staff
very kind and smiling malgres the epidemic in this period it is reassuring for our baby thank you
everything is perfect, no problem in this hospital, hush ....
in truth, I have heard comments from staff (some were relatives) that are cold in the back: patients mistaken for cattle, competition for the longest break, procedures voluntarily ignored to be the winner of said competition ....
Of c...
Medical tourists, I clearly do not see any other definition
5 stars for the excellent maxillofacial surgeon Dr. Olivier TROST who practices in this hospital.
Rather fast support max 1h30 of waiting
Competent and friendly doctor and surgeon
Bad doctor who does not worry about his patients at all
Shame on this Chu who crazy nothing ....
It would be necessary to be able to make an infiltrated report to realize the madness of emergencies, worthy of "the resident"
It depends on which services you take care of, and then they make reports for nothing, noise for nothing, and not forget the indirect insults.
Meals for mothers who stay with their children are subject to conditions even if they stay there late.
Without forgetting, that the coldness of certain pro...
My mother was admitted to the emergency room for arrhythmia (according to the opinion of the medical officer of the SAMU).
The intern who took care of my mother diagnosed her with anxiety after waiting 6 hours, I will pass on the fact that this intern was more than unpleasant ... Return to the ho...
The staff is so overloaded that they allow to attach some very sick patients for several hours to not disturb them (6h to 16h) without giving him food and drink. He explains their gesture by saying that he is aggressive and that it is impossible considering the state of health of the person so I do ...
A labyrinth that, with the exception of the cold and pretentious administrative staff, has excellent surgeons and a very caring and humane caring staff!
Totally incompetent 23:30 to 05:00 to wait with our son of 5 months who has 39 fever and is still waiting for a doctor in waiting rooms it is a shame for the urgency of such a facility and the worst you told them she yes yes nothing can advance while while the families wait they eat the cake she lau...
Hello,
I do not understand at all Dr. Clavier Brigitte who is a gynecologist, answer my questions at 1st appointment. I think I annoyed, we come for answers in this case, explain the procedure to follow before the patient can ask questions The 2nd still no answer she gives me a booklet to read and ...
My grandson was hospitalized at home for a very rare tumor in the thigh he suffered martyrdom and yet the next day he had to leave the room available for 1 other person so far he still suffers and you do not care much !! you knew this reputation. It is necessary to receive the patients with a little...
The emergency department is a joke! And I'm not one to be dissatisfied but there .. I have rarely seen such a deplorable and unpleasant service. The samu and the nurse who looks at what state we are, get married between them thinking that I have nothing at all It deserves to make a serious complaint...
Good care, the rooms are well tended, well heated, and the staff very pleasant
There is a charge for parking, it shouldn't be to go see our loved ones
never come for a blood test. December 13 I accompany my wife, we wait more than 15 minutes, no one welcomes us, the phone rings in the void nobody repents. after 15 minutes I decide to knock on a door, at least 5 or 6 nurses are eating and laughing together. 2 person in front of me wait for even lon...
my little girl was born in this hospital in cesarean section but the problem that my wife had chronic Endometriosis, they did not clean well properly, they left a 3 cm trophoblast. We lodged a complaint against the midwife in court, I do not recommend this establishment.
Make a simple call for information on June 28, and come across an extremely unlovable woman, if switchboard operator does not please you change profession
22h19 still nothing and arrived at 15 pm
No comment
Chu pediatric of Rouen to avoid absolutely.
Waiting 6 hours boxing 6 hours so 12:00 to get no results ...
They know how to give cortisone to GOGO or parace or topaligic.
(psychological) always comes back to them when it is difficult to find a diag for a sick child necessarily know faster for some...
Ophthalmic Emergency Consultation
Highly effective despite the obvious work overload
Thank you
A place where the patient is more considered a guinea pig for some, or a livelihood for others! I hope never to be in the hands of his inhuman environment!
My opinion concerns the secretaries of the reception! when your doctor sends you after examination to see the emergencies with a letter to give to the specialist and that on the spot the secretaries send you bouler because they estimate that you can take appointment instead of urgent and that the le...
On the 6th of April admitted to this hospital at 9am by the firefighters for a fall in my bathtub, sides and left grill apparently traumatized I undergo the x-rays and examinations necessary for a diagnosis in realistic theory.
After a care on a stretcher I springs from this hospital with very inte...
Hospital nothing to say but the super nasty reception lady on the phone !!
It is very complicated to find your bearings, if you need an eye revision, or a concealment at a specific place on the body which requires a different medicine, it is even more complicated. And I can't imagine the emergency services. you also have to think about having all your papers with you, othe...
Long visit to emergencies today
A staff of great efficiency, kindness and dedication, but limited material conditions and a staff in number clearly insufficient given the influx
Patients parked in double beds in the corridor, for lack of room ...
That day, the emergency was overflowing!
All the medical services for young and old but an overpriced fresco when the hospital lacks caregivers and a good refurbishment in the rooms and corridors
I have just had a herniated disc operation. I had very competent staff from entry to exit. all of our care congratulations to this great team
Double eye surgery
Very competent nurse, anesthesiologist and surgeon
Crosse tension with the internal who is not listening to his patients
Waiting for a reasonable appointment
Arrived at the emergency for my wife on July 8 at 6 p.m. Left at 5 am by ourselves because more than 10 hours of waiting without anything ... no result of scanning in 11 hours of waiting. Uninformed family, incompetent staff who forget 3/4 of the information given. Secretary who treats people like r...