Very, good at servicing my Mazda 3, and have been with my previous Mazda vehicles. Top Zoom Zoom cafe and best coffees along with the food. My vehicle when it was ready drive home had been washed and cleaned, polite staff in all areas. Yes I will return probably to purchase my next vehicle from Toow...
Cameron at Toowong Mazda was an absolute rock star to deal with during the purchase of a car for my mother. Thoroughly recommend
No doubt that Cameron and the team were great at the point of service. They were really great and nice people. We will not have bought the car if it is not for Cameron.
The sales manager, Tim was helpful too. We had question after sales, and he tried his very best to resolve and clarify. He repli...
What can I say, simply delightful to deal with. Was looking for a car and dealt with Daniel Rivas who from the start provided excellent customer service in a professional manner, he was thorough and made the whole experience enjoyable. Great work Dan and the Team!
Great customer service and there is a coffee and food area for customers
Costumer from 2013 and always been happy with the service and friendly staff
The staff are so friendly and really work hard to give you a great deal. Alan Zara made us very happy customers and the Manager Hayden was welcoming and treated us like valued clients. Mazda should be proud of these two representing their brand.
Excellent service. Jim was very professional as a salesman. New everything about the car I was looking for. Nice test drive to confirm my choice. Achieve my target price with both Jim & Nathan ( Assistant Sales Manager ). Getting the car I was looking for with all chosen accessories at a great price...
Recently bought a Mazda CX5 GT - had two test drives with Andreus - great service and I got a very good deal.
Andreas was very knowledgeable on the subject. Got us a great deal on our Cx-5. Gave us a great test drive, explaining all the bells and whistles on the model. Very happy with the service.
I have always been there treated well, my car has, in the past been ready by the time specified. Free breakfast is a bonus.
Very professional dealer and great service. The new Mazda 3 Astina has a lot of features that are comparable and economical to Benz and BMW.
Thanks Andreas.
It was an amazing experience and the best seller Cameron Chan
Good experience buying a used car. Helpful and willing to look at a few different options for me.
Not professional dealer. But good that they have car service waiting area with plenty of food.
Thanks to the wonderful help and guidance from Hunter, we are so happy with our purchase. He listened to our needs and requirements and offered multiple suggestions to ensure we got the right car for us. Thanks Hunter!
Had a great experience with them if you are buying a car go ask for charlie as your sales person he is very easy to work with not pushy and gives all the information , very helpful within the whole process and a really good person. he will for sure make your life easy. Thank you so much for helping ...
A wonderful experience!!!, Droped car off for early service, I was offered a full breakfast and a coffee, ( which I accepted) and then a ride to work, greatly appreciated thank you Mazda Toowong.......
Everyone we dealt with was so helpful especially Hayden and Aneta. Thanks heaps guys
I had a great time doing a deal for a Mazda 3 sp 25 with Bryce at this dealership. I came in over 2 days, test drove 2 cars, and had a spirited negotiation with the Sales Manager that left me quite satisfied with the purchase. The dealership had very helpful and respectful staff with a complementary...
I had a great experience with Toowong Mazda. They repaired a small issue with my cx-3 under warranty. I highly recommend this dealership and their amazing staff.
This morning whist driving it the airbag light kept flashing 3 times consecutively then goes off for 10 seconds does the same thing again so i went to mazda for them to check since they have been a bit of issue with kataka airbag being recalled so i called them in the morning to book an appointmen...
Great customer service from Daniel Rivas, if you want to buy a Mazda he is the guy. Thank you Daniel and Toowong Mazda
Would highly recommend getting a car from Mazda Toowong. Charles was truly amazing ! Would go back jus for his service. ~ Alexa
Great service and very helpful staff
Very smooth transactions
Highly recommended
Thank you Nathan and Charles for a excellent experience!! Thx guys
Very happy!! :)
Great service from Daniel - very polite and helpful and he was able to answer all my questions sensibly and truthfully when on the test drive. No nonsense, quick and easy processing of paperwork, free tinting thrown in and delivery in a couple of days. Happy happy. Thank you.
Top service and great staff. Would highly recommend
It's a dealership. They charge too much, do too little and don't provide enough options, detail or communication when it come to charging you even more for things you didn't ask for.
I must admit though they can be good at times, like warranty repairs and things.
The sales team at Toowong Mazda were awesome. We would recommend asking for Charles by name and also met with Chris (Dealer Principal) who was extremely down to earth and approachable. Pleasure to deal with all round and definitely will be first point of call when it s time to upgrade *****
One fantastic team!
I had visited other Mazda dealers and Toowong Mazda definitely stands way above the rest in treating their customers. It had been a super busy day and the team was still SO enthusiastic.
Mario is exceptional! He made me feel so comfortable by being very friendly and answering a...
I bought the 2016 Mazda 3 and I received excellent customer service from start to finish. I couldn't recommend Jack my sales representative more highly...
Staff were very welcoming and pleasantl. They worked hard to give me what I wanted within my budget. Highly recommend.
I recently had a superb experience whilst shopping for a car for my wife. The team at Toowong Mazda were professional and prompt on followed through on all their commitments. Everyone me met along the journey were great especially Ben Elphick in finance who made it a fun and easy for us to do busine...
I cannot thank Luke and Toowong Mazda enough for making the stressful process of buying the perfect car, any easier. As well as their continued customer service I still receive in regards to queries, servicing and just general accommodating for the car. I still get that zoom, zoom feeling everywhere...
The staff here are more self interested than anywhere I have ever been. Far more interested in their own pockets than good service. They are experts at manipulation with their charming smiles, smooth words and apparent 'deals' but at the end of the day they chew people up and spit them out minus the...
Bought my 2nd Mazda from here.
Good experience and would recommend.
Great lounge and kitchen for while you wait.
Superb customer service. Andreas helped me out with everything I needed - cannot be happier with my purchase. Highly recommend Toowong Mazda!
Sales service is not up to scratch with the other dealers around the area.
Excellent customer service from both the Sales and Service teams. We have purchased two vehicles from this dealership and on both occasions Charles has gone above and beyond to provide us with an excellent experience.
Usually we see David when we come up for a scheduled service and again receive ex...
Love my new Mazda 2, Daniel Rivas did a great job finding me the best deal and the best car. Thank you Daniel
Went to the dealership to Purchae a car, dealt with Aneta. What can I say she was very rude and blunt. Wanted me to sign the car there and than, didn't bother asking anything else about my needs. When I said I will need to think about it, she than called one of her colleagues to try talk me into the...
Picked up my new Mazda today everyone was so friendly and professional would definitely recommend this dealership
Went to buy a Mazda 3 during EOFY sale. Not only the price was $2k more expensive than any other Mazda showroom even after the discount and everything, the sales man did not even attempt to sit down and go through the car features with me after waiting for 1.5 hours. He was very much in a hurry to s...
I purchased some genuine parts from Victoria from Toowong Mazda. The pricing was great as was the postage fee. Item arrived in excellent condition very happy thank you very much Garion.
Quick professional service, and breakfast while you wait :)
Thank you to The amazing team Mazda! Special thank you to David and Ben who were very extremely helpful and gave me excellent service!! Definitely recommend to family and friends !!
It's great being back in the Showroom, the new fit - out is all but complete and it looks brilliant. The Zoom Zoom Cafe is again offering complimentary Breakfast, Lunch and Snacks as well as Barista made coffee all day. Sales, Service and Parts are all onsite, it really is your one stop shop for all...
Thank You very much to Daniel Rivas, if you need a Mazda go and talk to him.
Toowong Mazda was my regular centre for my Mazda from many years ago ( then Centenary Mazda) .. great crew for Service and Parts area -made a real effort!
With a change over time I had a continual run of bad experiences- Too lengthy mention here but grossly negligent and poor communication betwee...
The service manager at Mazda Taringa was really nasty after spending $1,600.00 on haveing my Airconditioning repaired and the Airconditioning that was repaired is no where as good as the one prior. i complained to the service manager and all he could say was we have repaired it to specifications. H...
Looking at getting a new car and was super surprised at how smooth it all went. Eden/Edan was the salesman that helped me out and right from the start he was tops. He didn't beat around the bush trying to stitch me up for a huge cost for a new car. Will recommend.
Just picked up my new car and great service! The team at Toowong Mazda are superb. Special mention to Shanan and Chris from the finance team. Thanks a million!!
If you advertise a complementary wash and vacuum as part of your service you should follow thru
got my car serviced today for the 4th time. It was bought brand new at this Toowong dealership, And was very very satisfied with the 3 previous services there!
After pickup I drove away, than I noti...
Customer service was good staff are not pushy and answered all my questions
My wife put the car in to have the tires rotated and a slow leak fixed. Not only was the leak not fixed, it was still at the same location. Inquiried as to why and got absolutely no response.
I have moved from UNITED STATES to Brisbane in March 2018.
Went to buy a new Mazda sp25 GT sedan on May 3rd @Toowong Mazda.
I was asked to pay $1000 to reserve a car, I was then asked to sign a document agreeing to offered price, but at this minute I was not told there were terms and condition w...
Great customer service and really friendly staff! Daniel helped me patiently through the process and even had time to make me a beautiful latte. 110% recommended.. Daniel thanks!
I recently bought a new Mazda 3 and could not be happier. I dealt with Justin Vollmost who was very professional yet also friendly and genuinely interested in making sure I got the right car for myself. He put me through to Kirsten Clarke for car care consulting who was also profession and friendly ...
If you find the worst thing about buying a car is having to deal with car salesmen, ask for Justin Vollmost at Toowong Mazda. He's not pushy, not salesy, but he knows his stuff. He made the whole experience fun, relaxed and I wouldn't hesitate to recommend him.
Bought a Mazda3 G25 Sedan with the help of Andreas here at Toowong Mazda. It was a great experience.
Hubby surprised me with a new car and these guys went above and beyond to deliver the best experience. My hubby and I had never dealt with these guys but after their incredible service and friendly staff we will purchase all our cars from this Dealership. We personally dealt with Colin and he was an...
Purchased a secondhand BT50 (great car) we had it serviced at Toowoong Mazda before departing on 5 month trip to Darwin and back with our van on some very rough roads. Servicing was fine car went well but developed some really, really annoying rattles and bumps in front end. Decided to take to Toowo...
A massive thank you to everyone in the service department. I was out of town for work and i lost my key to my bt-50. they went above and beyond to get me a new one really quickly. Couldn't be more appreciative.
Mazda definitely seems to be carrying the mantle for reliability and service these days.
Its definitely worth starting negotiations more than 10% lower than their first offer.
Really well looked after by Andreas and the team. They brought multiple cars out to us to try which was a huge help as we have small kids so not easy to get in to try the cars. Even let us have them overnight to try car seats etc. in the end got a cx8 at a great price and with the 5 year warranty ro...
Really nice, tidy and up market dealership. Certainly worth a visit if you are looking for a car :)
We bought our car from Daniel, we had a great experience from the beginning. Loving our Mazda 3. Thanks Daniel keep doing what you are doing.
Bought a brand new car and after 2000km it already started getting problems.
The i-stop feature in the car actually damages the motor due to high starting currents so it's a wasted feature also.
Their sales team don't have a clue about cars they just do a six week course to learn how to sway peopl...
Bought a car off Luke and had an amazing experience. Was very professional and really delivered what it was I was after.
On my way to Centenary Mazda to buy my third new Mazda from them, the two times I got prices elsewhere but the team at Centenary have been on the ball both time and the servicing has been great so Im not going to bother shopping around this time -
I had some issues with our CX-7 and Nic in the service team was awesome. Clear, supportive and assisted with a positive outcome with MAZDA Australia. Thanks
Customer service? None
Prompt responses? No
Any response at all? No
Tried to book in a service here, rang and left messages with the receptionist. Never got a call back.
Sadly the receptionist even remembered me calling and passed on the note for a callback, not that I got a call back.
Ended up...
Nothing stands out with this dealership. I suspect the sales person didn't take my interest in purchasing a car seriously. Went to Toyota instead to buy a Corolla.
I purchased a towbar from Toowong Mazda recently and found Garion Phillips to be extremely helpful and patient with all my queries. I was kept informed of the delivery status and he provided an outstanding service (including after hours) and would highly recommend him.
First time buying a brand new car and I have to say that Daniel did the whole experience so smoothly and I would highly recommend him and the dealership.
Thanksss heaps Dan
We just arrived to the country and Daniel Rivas was very helpful in the process of buying our new car
A big THANK YOU to Daniel for the great customer service you gave throughout the entire process when buying new CX3 recently. Kept me up to date from start to finish. Well done and thank you for making everything a breeze.
Head down to Toowong Mazda and ask for CAMERON CHAN! He will look after you and make sure you get the best service/deal!
Also Renae is an absolute champ when it comes to finance, I was rejected by 3rd chance loans and Renae somehow sorted me out!
Really fascinated by the great customer service.We enjoyed the coffee.Thank you for great service with comfort.
They treat you fabulously if you have to wait - espresso coffee, cold drinks. We got a great deal on a car we love.
Amazing staff members and exceptional service!!! Definitely recommend
Buying a new car from Toowong Mazda was a very good experience. I was treated with respect and my needs were listened to which is not a given in this industry. Thank you Charles .
We had a lovely experience with our purchase. The sales team at Toowong Mazda were awesome. We love our new car. From Mario giving us an amazing finance deal. He is so efficient and arranged all things in a very professional way. To Olivia with preparing the car for us. Wow what a fantastic team you...
Andreas was great and very knowledgeable. The dealership was very fancy, new, great food and service.. very professional and felt a real valued client
I had the pleasure of dealing with Cameron on my journey of purchasing a new Mazda. Not only was he very courteous and very funny (which made me feel very much at ease with dealing with a dealership) he was super knowledgeable and couldn't do more to help. Thanks for the great experience and I will ...
Very helpful staff in the service/spare parts office
Bryce was very helpful and understanding of exactly what we wanted and what we were willing to compromise on. He was polite and not pushy letting us come yo our own decision. Would buy from him anytime.
I recently had a fantastic experience whilst shopping for a car for myself. Toowong Mazda were professional and followed through on all their commitments. I worked with Charles to come to a very fair deal and highly recommend them regarding anything auto.