Toowong Mazda was my regular centre for my Mazda ...

Toowong Mazda was my regular centre for my Mazda from many years ago ( then Centenary Mazda) .. great crew for Service and Parts area -made a real effort!
With a change over time I had a continual run of bad experiences- Too lengthy mention here but grossly negligent and poor communication between staff to attend to needs. One example... I said was sure that was a fuel leak as I could always smell petrol- 3 visits and a heap of $ later nothing except disregarding looks indicating I knew nothing... I mentioned this to my Tyre guys (Heath at Bob Jane)- they helped and found a fuel line leak in three places! No more servicing there!
Today's visit for a recall was pleasant ...at least after an initial bad phone call where I did my best too be once again resist being bullied into a company's strategies of how they will dictate to you although it is you calling them to ask a question.
My car was attended to promptly and I enjoyed a complimentary coffee in their cafe area. Pleasant lady in attendance. The promised sms came through when my vehicle was ready.