CCS- Customer Contact Services

5 · 9 reviews
C
Cathie Max
Reviews 1
2020-11-17 02:36

CCS has served us very well for over 10 years. The...

CCS has served us very well for over 10 years. They are quick to respond, helpful when our users are confused, and willing to work with some of our special quirks. We often have changes on a moment's notice, and the team at CCS is always right on top of it for our most important calls.

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R
Ron Eberhard
Reviews 1
2020-06-15 16:09

My Account manager, Amelia, is quick to respond wh...

My Account manager, Amelia, is quick to respond when I need assistance, gets the job done quickly and follows up with me on open issues until they are complete. She always has an answer to my questions. Sometimes I need a last minute change to my current escalation list/process and the support tea...

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T
Troy Bard
Reviews 1
2020-05-18 03:48

The large medical device company I work for had ou...

The large medical device company I work for had outgrown our old after-hours phone support.
CCS offered a much more robust service that allowed me to make improvements to our processes. Very professional and capable team. They did a great job setting us up and it s been a complete success. Than...

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L
Louis Thompson
Reviews 1
2020-03-22 06:19

We have made several changes over the past 2 years...

We have made several changes over the past 2 years as our business has changed and grown. CCS has always been there to support us and to make changes quickly. Always friendly, worked with us to make changes that could help them and us so we could both provide the best customer service. It is grea...

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J
Joe Vivolo
Reviews 1
2020-01-15 23:40

I am so pleased with CCS, they make it very easy t...

I am so pleased with CCS, they make it very easy to do business with them, and they are a great value. They're staffed with professional and responsive team members and they are always quick to address any issues. I would recommend CCS to anyone looking to augment their staffing 24x7, they do it w...

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