Castle Hill Camera House

3.2 · 47 reviews
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Ralph Taylor
Reviews 1
2020-09-02 20:14

Like this review if you've received terrible servi...

Like this review if you've received terrible service from PAT and are soo furious that you're bothering to leave a terrible review here :) I went to this store today to have passport photos printed for myself and my son. Given the impact that COVID-19 has had on our family finances, my wife and I tr...

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Suhada Ekanayake
Reviews 1
2020-08-18 12:56

Staff member Edwin was incredibly helpful during m...

Staff member Edwin was incredibly helpful during my experience at the store.

Despite very limited technical knowledge I have been shopping around for a professional grade camera for some time. Unlike many other stores with impatient staff, driven by sales targets, Edwin was incredibly understandi...

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Kurt
Reviews 1
2020-07-24 19:53

I took 2 rolls of film here despite being warned b...

I took 2 rolls of film here despite being warned by multiple friends not to, the staff barely knew how yo operate their system so it took about 3 members and plenty of time to process my order (2 rolls printed and on usb) before telling me the price was $74.98.
At this point they had already taken ...

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Greg Facer
Reviews 1
2020-07-24 06:18

Quite bad service..Asked for a price on a Sony A60...

Quite bad service..Asked for a price on a Sony A6000 50mm lense..Was quoted over $ 1000 for a $300 lense...tried to confirm if the price provided for the camera kit..I was asked to take it or leave it thats the price.

Checked on ebay and bought a lense for $ 257 later that day

Very rude servic...

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Andrew Hoang
Reviews 1
2020-06-20 09:22

Castle Hill Camera House is a fantastic place in C...

Castle Hill Camera House is a fantastic place in Castle Hill to get your printing needs. Extreme high quality printing on some awesome paper. They also colour correct each individual photo if you request it!

Decent range of compacts and a satisfactory range of DSLRs/Lenses. Would recommend to dro...

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Angela Ma
Reviews 1
2020-06-11 03:44

Poor service. Expensive. Staff saw me waiting with...

Poor service. Expensive. Staff saw me waiting with a baby but totally ignored me. Had to get passport photo done urgently so I waited, they charged the person before me $19.95 for passport photo, but when its our turn the price was $25, for 4 passport photos, also the lady also was going to settle o...

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Lesley McGuire
Reviews 1
2020-05-22 20:58

Very happy with service. Called to ask if the had ...

Very happy with service. Called to ask if the had the backpack I was looking for In Stock. The assistant Brendan advised they did and was only too happy to hold it till I got there. When I arrived he gave me a demo of the bag. Lovely customer service. Would go back here.

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PC Junkie
Reviews 1
2020-04-07 21:10

Very rude customer service, the worst i have had t...

Very rude customer service, the worst i have had to deal with to date. They have to tear open every camera box from original seal to satisfy there cravings of being the first to tamper with your product that you have paid for. Never come here to this store as you will find a cheaper price elsewhere....

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Qim Lee
Reviews 1
2020-02-03 01:56

Don't bother, you won't get any service. I brough...

Don't bother, you won't get any service. I brought in a jigsaw puzzle to frame but the lady who's responsible for quoting is helping another customer. The other guy who's working can't do anything and won't let me put down my puzzle at the counter and the lady who clearly saw me holding that delic...

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Magesh Arikrishnan
Reviews 1
2020-01-27 16:19

Not a good place for taking passport photos for th...

Not a good place for taking passport photos for the following reasons, firstly, expensive $25 for only soft copies, they charge as per their will. Secondly, poor quality of photos, AU post take better photos than these people, in fact I took photos again in AU post.

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Kaiden Botham
Reviews 1
2020-01-20 11:14

I get film developed through them and every time I...

I get film developed through them and every time I get a call saying film is ready for pick up, I go in and it isn t entirely ready - either being photos are printed or the photos haven t been copied onto the CD. I find this lack professionalism and quality service. Staff are okay except one staff m...

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Mark f
Reviews 1
2020-01-06 16:13

Poor experience - went into store waited about 5 m...

Poor experience - went into store waited about 5 minutes to get some service - and there was non so I walked out bought the item from another store - a big fail. The attendant walk straight past me and never asked if I needed help - which I did .

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