The Dixon Collective Review

Top notch in my book. Took the time to guide us to the product we could actually use. Will shop here often!

Female employee was just rude and downright unprofessional. It was my first time here and will definitely be my last.

I love they are
Very friendly

I bought CBDs for my mom. A little expensive but very good selection

First time visit. They had exactly what I wanted and I was in and out in a flash.

Dixon Wellness has a great, friendly, helpful staff. They are knowlegeable & answer any questions u may have. Dixon is LUCKY to have this dispensary. I like their wide variety of edibles & buds! They have vaping products too.

I was in so much pain from my arthritis. They hooked me up with purple punch. One puff and the pain is nearly gone. Thank you so much

The staff are very friendly and knowledgeable. I keep coming back just for the people. They have helped me every time and I always feel like they care

small dispensary. friendly& helpfull people. The vapes are cheaper here

My absolute favorite dispensary in the area. I actually go out of my way to come here. The staff all around is an overwhelming joy. No matter who is working, they are so friendly and welcoming. I've been going there since they opened, and they have grown so much,and just continue to get better and better (even though they are already fantastic). I bring friends here for the first time and they always love it as well. Well worth the visit every time! Thank you for being so wonderful!

Awesome dispensary great products and great customer service

All staff were very nice and professional. Convenient location and hours. Quality products but bring your wallet. Extremely happy about the location. Thank you!

Staff is very friendly and knowledgeable. I truly appreciate the atmosphere.

Very professional, clean, just like going to a Pharmacy. I had no idea what to expect, since this was my first time using one of these businesses.
I was expecting to experience a 70's head shop type of visit, only happily surprised at how well and professional the establishment was. Staff helpful, knowledgeable and very friendly.
I will highly recommend this place!

They always have a promotion and reasonable rates...

Friendly, educated staff! Proffesionaly beautiful location! I am so happy to see dispensaries in Dixon!

Nice quaint little shop. Staff is very friendly and knowledgeable, only downside is selection. They have plenty to choose from just not as much as some larger shops.

Convenient location, friendly staff and good bud. My only niggle is they don't open until 12, which is right about the time I go to bed as a shift worker.

Got served by Jeff, he was knowledgeable, patient and polite. I explained that I was new to the scene and what I was looking for as far as pain and anxiety relief and he helped me choose what products to try. I ultimately decided on some CBD drops and a vaping set up. I really appreciate all of the help.

A good place to go to for a wide selection of different products. The staff is very friendly,helpful, and knowledgeable about the products I would highly recommend stopping by.

Easy in-and-out access, you can call ahead of time and pre-order.. they only take cash but don't worry if you forgot to grab some debit ATM machine inside.. great product and great service

The place is nice, and so is the staff. I'm just confused as to why there was an additional sticker on the pre rolls... Its kind of sketchy, in my opinion. I bought a kiskanu green crack pre roll, and there was an additional sticker on the label, covering up the cbd% and thc%. The label and the sticker that was placed over it, had different values than the label that was already on the packaging. The label had higher levels, and the sticker they placed over it had lower. I have never seen this on prepackaged cannabis.

Place was great! Very friendly and accommodating atmosphere. I came prepared with a lot of questions as I was sort of new to the "Cannabis world" and they answered all of my questions clearly and they were extremely helpful!

I didn't know the difference between CBD and THC and I wanted to try both and they recommended me Pete's brand and it was great. They gave me exactly what I wanted and this is definitely going to be my go-to place in the future. Great staff, very friendly. If you are looking for a good place to go and you are new to trying cannabis I would highly recommend this place!

Thanks Dixon Wellness!

-C.

I addressed them with my problem and they exceeded what I was expecting. They 100% figured out that the cart. Was burnt out, due either from myself putting it on to high voltage, or it came burnt. Yet the whole mission today was to get the problem fixed! They've once again done wonderful work for me. Very satisfied Trevor 5 stars FOR SURE

I had a minor issue that was resolved extremely fast. Cant beat the customer service here. I visit here frequently and will continue to do so. Haley and Richard are amazing and know how to take care of their customers

Amazing customer service! Went in clueless, came out educated. Great prices too. Definitely will be going back.

Service is wonderful and always a pleasure to talk to

Its super over price there only open from 12 to 7 they have nothing under 20 the give u nothing free for ur first time there no diversity and the atmosphere is for old people ....never going back i get it cheaper on my own

Good selection and great staff to help you find the best medicine for you!! Stay away from organized medicine and go natural!! Highly recommend this team! Fair pricing is a big bonus!

Love Dixon Wellness! The staff is so friendly and knowledgeable on the products they carry. Never a long wait either!

The perfect place for your meds awesome people great service friendly considerate very well educated in their field. Huge menu with quality products for all your news

It was my first time in. I wish you could have smelled the product and had it package in front of you. Would've put my experience at a 5. And damn California and there taxes.

VERY friendly and knowledgeable staff. Clean and organized! Intend to make Dixon Wellness my dispensary!!!

The employees here have been nothing but super kind and helpful. Very professional. They will listen to exactly what you re asking for and make recommendations if you re unsure of anything. I m new to this so I had a lot of questions and uncertainties that they were more than happy to clear up for me. You guys are awesome. The shop is also very well maintained and clean!

This facility was so friendly
And helpful. Fun vibe and great service!

Wonderful experience! Mary was very helpful and my wife and her girlfriend loved talking to her. Was our first time there but def not our last

People were super friendly and helpful! The store was clean and well lite. The overall experience was awesome! Can't wait to visit again

Beware. Prices don't reflect any taxes. Add 35% more. Expensive.

Great service... I understand the extreme taxes but the fees were hidden until the end. Shockingly high...

I love this place. They have everything you need and specials all the time. I'll keep coming back!

Always a Pleasure to shop here!! Great Prices (especially on the 20th of each month) and an Amazingly Friendly and helpful Staff!!
Well worth the drive up from Sacramento!!

The bud tender that helped me here was very knowledgeable about all of their products & took the time to help me out. Will deffenantly be coming here again. They have a large variety of things as well.

Super helpful needed something to help my dog through the 4th of July fireworks!

I drove up from South Bay to pick up my order. After a 2.5 hour drive in holiday traffic, after calling to confirm my order I left my ID on my desk as I had to take a photo to process my online order. I forgot my ID, they wouldn't talk to me about options, and after trying to speak with a manager no call back no effort at all for a customer who just drove hours to spend hundreds of dollars. I had the scan of my ID and rest of my wallet. I get that you need an ID- that s not the negative review. The review is for the total lack of giving 1 iota of care for one of your patients.

I was upset by the fact I forgot my ID, but I have ADHD and forgetting is part of the condition. I m used to that. It s also an ADA disability FYI - what I m not used to no - is zero effort to talk to a customer who went out of their way to visit your collective. I was given a sorry our policy is you need an ID and then looking to the next customer with a fake sorry as I friend to explain I called and drove 2.5 hours. I couldn t even talk to a manager after calling and requesting to speak with or receive a call back to see if they would hold my order until the next day.

Hold it forever for all I care I will never again visit such a rude place whit no compassion or care. It s truly a joke you call yourselves a wellness Get real. YOU ARE A PROFIT CENTER WHO CARES ZERO FOR PATIENTS. Find another place to shop people.

It was not the GREATEST no freebies for first timers

I was staying in Vacaville at my in-laws and needed to re-up, I live in San Francisco. I googled dispensary's in the area and this had the best review. I'm glad I tried it. This club made me feel like I was at home in sf. Besides the Dixon city tax, which you can't blame the club for I was pleasantly surprised by the prices and helpful staff. I will definitely be back when I'm in the area and forgot to bring my stash.

Staff was friendly and fast. They were knowledgeable about the edibles and helped me choose some appetite inducing candies and some sleep aid pills for my mother that has kidney disease. I appreciate the information and help selecting medicine to aid her appetite.

Great atmosphere! The people were very helpful and friendly, they were patient and answered all my questions. Even the security guard was funny and chill. Will definitely be going back!

Only place I go great selections and even better customer service

I'm reading these 5 star reviews that talk about customer service, and I'm puzzled. Great customer service was not the experience from the young lady who helped my husband and I. I don't know the name of the young lady, but she but has long hair and bangs. Looks to be of Asian ethnicity. she was rude and had major attitude and was extremely passive aggressive and sarcastic. Literally every interaction from giving her our identification, to handing us the form, to returning the form, to letting us through the door was awful. I cant even optimistically hope she misunderstood something I said because it started at first contact before I said anything. I know that customer service at this place is of low priority because people are going to come for their purchases anyway, but to have chosen this place out of others was a mistake. With all the attitude enhancing products at her disposal, it's a wonder why she isn't nicer. At the very least, her bipolar medication should be taken before her shifts.

I've been here a couple of times now and I buy the same product every time, I usually get the Smokiez edibles sour apple gummies and I take them to help me with crushing panic disorder. Usually I take 1 gummy, and within 30-45 minutes I start to feel it in my system with the maximum effect hitting me in about 2 hours (as suggested on the package) and I'm usually very satisfied with how I feel after 1 dose. The last time I went here, a few days ago, they were out of the sour apple so I bought the regular apple. I've been taking them over the last few days and I have not felt like anything is happening at all. I called the store a few minutes ago and spoke to the manager, he kept insisting I try without eating beforehand, eating beforehand, try multiples of them at one time and says my tolerance may be going up, I repeatedly told him I've tried everything he is suggesting and I doubt that my tolerance is going up as I haven't been taking them for very long, maybe a few weeks to a month. But instead of offering a solution, we just kept going around and around him telling me to try different things and me saying I've already tried them and it's not helping me. He told me he hasn't had anyone else call about problems with the Smokiez edibles so I just have to keep trying what he suggested and hope it works out. I don't care if no one else has called about problems with a dud package, I JUST DID and my concerns were ignored. Another dispensary I've been to has flat out told me "If for any reason you aren't completely satisfied with your purchase, call us or come in and we will replace the product for you", yet I was not offered this at Dixon Wellness Collective. Very disappointing that instead of just offering to replace the product I purchased, I feel like I was being told it is MY fault the product I bought from them isn't working. I'm very disappointed and having worked in retail I can 100% tell you, if you offer to replace a product your customer says isnt working, it let's your customer know you're really listening to them and their concerns and letting them know that you take it seriously and want to bring them the best product possible, I feel like I was completely ignored by who I spoke to.
EDIT: I was looking at other reviews and I can see other customers notifying the store about problems with their product and the store offering to replace it for them. Now I'm more upset that I feel ignored and not taken seriously.

Originally gave them 5 stars but noticed they like to hide or misrepresent their prices (blamed on taxes even tho other places have made the costs clear and accurate) the two ladies behind the counter are kinda pushy as well most of the men seem laid back. The wait has gotten pretty long but they seemed to be adding staff to compensate. Changed the review mainly over the actual costs being decently larger than advertised on menu. 35 bucks is charged at 39 bucks THEN they add all the taxes.

Always friendly and quite knowledgeable about their products. Always pleased with my purchases. Will recommend to anyone and everyone.....and make many more return visits.

Really rude staff, asked me multiple times about parking as if I needed to lie.

This is by far the nicest shop for a 75 mile radius. Everyone is super nice. The bud tenders are very knowledgeable. It s a really nice shop where you feel like you re all friends just hanging out. I highly recommend this shop. It s also very clean and organized.

Very classy place. Very nice and knowledgable staff. A bit high on prices.

I've been coming to this dispensary for almost 6 months now, I'll never go anywhere else! Great budtenders, great products, and fair prices. :)

Clean dispensary with knowledgeable staff, but many items were being re-labeled due to a change in state law, so selection was limited.

Very nice people willing to help you on everything you need

My first time there. Great service super friendly and knowledgeable staff. Just a great visit all the way around. Will definitely be going back.

Have always had a great experience from the security at the door to the Bud tender inside the customer service is excellent and menu selection was in great detail made for a really good experience will be returning again.!

This place is a scam. Went n for a $50 1/4 oz. The guy tried charging me $78. I said advertised price is $50. But total came to $66. 32% sales tax. Go somewhere that tax is included. Where $50 bag is $50. Not $50 + $15 n taxes. There ripping people off and sad thing is that they don't care. Never go there again

Love all these guys and gals. Even though I can't shop as often as I'd like, when I do they always help me find somethin good