Auvents Multiples

3.4 · 17 reviews
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paul anderson
Reviews 1
2020-10-07 21:48

We ordered a Europa motorized awning through Costc...

We ordered a Europa motorized awning through Costco during a promotion this spring.
The awning arrived within promised 3-5 weeks and the delivery guys carried up to the deck we were installing it on for for us.
The packaging was great, everything was secure and neatly packaged.
I read the instruc...

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Isabelle Dutil
Reviews 1
2020-09-22 10:39

Big disappointment with the product. An awning pai...

Big disappointment with the product. An awning paid almost $ 2,000, the threads of which fell apart like cotton wool after the second summer. We contacted the after sales service but it was 1 year warranty. Nothing is offered to us even if it is really evidence of a poor quality of raw material on t...

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Allan Lux
Reviews 1
2020-09-05 21:48

Great Customer Service

Great Customer Service
Our awnings came about 2 weeks after our order and they were packaged very well and installed easily. However, I had ordered the wrong brackets as we decided later to hang them from the soffits. I contacted Noella at Multiples and she went into action, getting us the new bra...

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Bill Johnson
Reviews 1
2020-08-27 11:42

My experience with this company has been absolutel...

My experience with this company has been absolutely awful. Not recommended whatsoever. Sent me an awning that was assembled backwards in the factory and left me hanging for 3 weeks to figure out how to change it. I had order a wall mountable awning and instead sent me a soffit style. They were not p...

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Christian Laflamme
Reviews 1
2020-08-22 21:03

Never again, we redid a canvas for our shelter tha...

Never again, we redid a canvas for our shelter that sank in the first year, several calls to their company, answer from them, wait for the canvas to be placed, in summary it flowed more and more, the original canvas lasted 10 years, they passed us a low quality product the second time surely to save...

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Lisa Erdmann
Reviews 1
2020-07-16 08:39

It is Multiple Awnings customer service, quality i...

It is Multiple Awnings customer service, quality in materials and design that I feel 5 stars are earned. The slim design looks great when closed. Installation was easy. We did take their suggestion and rented a material lift to help the ease with installation. We want to buy another Multiple Awnin...

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David De Castro
Reviews 1
2020-04-23 18:34

After an 8 week backorder and 3 weeks to deliver, ...

After an 8 week backorder and 3 weeks to deliver, the solar shade arrived damaged due to clumsy couriers and poor packaging. Item was dropped in its package from a truck with a 4ft lift gate. After contacting Multiple awnings I was told I would receive a replacement in weeks not months. It took a to...

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Diggers Kelowna
Reviews 1
2020-02-11 06:08

My experience with this company has been absolutel...

My experience with this company has been absolutely awful. Not recommended whatsoever. Sent me an awning that was assembled backwards in the factory and left me hanging for 3 weeks to figure out how to change it. I had order a wall mountable awning and instead sent me a soffit style. They were not p...

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