paul anderson

Review of Auvents Multiples

We ordered a Europa motorized awning through Costc...

We ordered a Europa motorized awning through Costco during a promotion this spring.
The awning arrived within promised 3-5 weeks and the delivery guys carried up to the deck we were installing it on for for us.
The packaging was great, everything was secure and neatly packaged.
I read the instructions over several times before even Pulling the awning out of the tube.

I Would consider my handyman skills about average so I was a bit nervous about getting the installation done right.
As per the instructions, I took my time and measured everything out a couple of times.
I decided to use a zip tool to remove some siding to locate the studs. No problem at all.
I used a laser level to mark my lines and Over a couple of evenings I had everything marked out and the brackets installed by myself with no issues.
When the time came to hang the awning my wife and I pulled it from the tube and set it on two stepladders near the brackets. We then stood on 2 step stools and simply lifted the awning up and slid it into the brackets. Insert the lock pins and connect the cord for the motor and that s it. Everything worked perfectly.
We bought a burgundy fabric with black hardware and it looks fantastic. An unused space on our deck instantly became our favorite spot for morning coffee or a late night cocktail.

After the installation I sent an email requesting a PDF copy of the instructions as I like to keep electronic versions on my computer. It was the Friday evening of a long weekend and Robert sent a copy within hours! That is customer service.
The construction and fabric quality look excellent and the price was right. I believe we will get many years of service from it.
I wish we had purchased it sooner.
Great job guys.