Arista Networks

4.6 · 62 reviews
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Amy Rousseau
Reviews 1
2020-12-05 06:03

We received excellent service here. It was easy to...

We received excellent service here. It was easy to make an appointment and the technicians were ready to work on our vehicle immediately after we arrived. We received text messages on how the work was progressing and we were contacted when it was ready for pick up. The total time for our repair was ...

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Rick Turlington
Reviews 1
2020-11-07 14:26

We can here for a smog and for the most part every...

We can here for a smog and for the most part everything was good. A couple of pretty major flaws in my book though:

1. When my car is ready, call me. Just like another reviewer experienced, they let my car sit there all day completed but failed to call & notify me. When I called to ask the st...

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Kimberly Bomar
Reviews 1
2020-10-15 07:34

I was apprehensive about going to this business, a...

I was apprehensive about going to this business, after the change of control from Planet Auto. I've gone to Planet Auto for years and never had to worry about getting anything less than excellent service, or ever getting ripped off. So I was nervous about going to Stress-Free Auto after they bought ...

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Helen Engelhardt
Reviews 1
2020-09-15 02:43

Previously Planet Auto which I used for over 15 ye...

Previously Planet Auto which I used for over 15 years. I was not sure about the new owners but the experience was amazing. From the first phone call to pick, the customer service was friendly and professional. They serviced my my Honda and I will be bringing my other car here shortly. I highly reco...

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Lauren Smith
Reviews 1
2020-09-05 12:30

Such a great experience! Made my appointment onlin...

Such a great experience! Made my appointment online which got me $10 off, then once I dropped it off got a video link to them working on my car and pictures of the parts that needed attention immediately and in the future. So courteous and very clean with everyone wearing masks. I highly recommend!

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SUN A.
Reviews 1
2020-07-26 02:10

We purchased this shop in 2017 and have strived to...

We purchased this shop in 2017 and have strived to put our focus on customer satisfaction. We take time to explain the problems your vehicle is having and want our customers to have what option are available before we start any repairs. We also can assist in transportation. Come in and see us, we ...

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Chris Truglio
Reviews 1
2020-06-28 22:10

WOW. I've been going to Planet Auto (now Stress-Fr...

WOW. I've been going to Planet Auto (now Stress-Free Auto Care) for years and I couldn't be happier with their newest improvements. After scheduling an appointment online, I was pleasantly surprised on the day of service The entire building has been remodeled, they kept all the existing mechanics, a...

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Mike Pena
Reviews 1
2020-06-16 02:56

Very happy w/ the service on my car and found Robe...

Very happy w/ the service on my car and found Roberto to be very friendly and trustworthy. The text notifications sent during the service, with photos and details about the work being done, were impressive. I'll be returning for future service.

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Jake Hoffman
Reviews 1
2020-06-02 18:06

Unreliable, dishonest and not responsible. Wouldn ...

Unreliable, dishonest and not responsible. Wouldn t recommend any business here.
An employee that worked here sold us a vehicle he claimed was his own, not even 50 feet from the shop to the owner full awareness at the time, on a week day, during business hours, wearing the shops uniform and name ta...

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Peter Turner
Reviews 1
2020-05-20 03:24

My family has been taking our cars to Planet Auto ...

My family has been taking our cars to Planet Auto for years and can only say good things about the service and people. Stress free is certainly right. I think of the team there like trusted friends I can ask car advice from vs a service shop. Highly recommend!!

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Hailey Robinson
Reviews 1
2020-05-09 02:05

My check engine light came on in Menlo Park during...

My check engine light came on in Menlo Park during covid right before my car died on me in a parking lot, and honestly I felt really stuck. I live in Oakland, and I wasn't sure where nearby would be able to help quickly and affordably. I hopped on yelp, and Stress-Free auto popped up as not too far....

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Hannah Mcleod
Reviews 1
2020-04-05 03:17

Dishonest and shady business.

Dishonest and shady business.

Louis, a confident and outgoing employee here stepped out of the shop and sold me a car on the side while using his reputation as a mechanic in the neighborhood as leverage for me to trust that the car was sound as he was saying, urging me to buy it on the spot.
...

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todd bot
Reviews 1
2020-03-20 02:47

Don t waste your money. Go to another mechanic spo...

Don t waste your money. Go to another mechanic spot.
(Added after owner response to being a gang comment) owner seems to respond with every 1 rating that it must be a gang or from an ex employee. How about you take responsibility for your shop and change things in your shop so that you don t get 1 ...

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Ian Endresen
Reviews 1
2020-03-16 07:14

Went in to get some rusted screws removed from my ...

Went in to get some rusted screws removed from my back license plate. They took it in immediately, removed the screws and put on my new license plate on the house. Great group of people and great service. Will definitely come back!

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Janis Williams
Reviews 1
2020-03-11 23:30

LOVE. Love, Love this place! They always repair my...

LOVE. Love, Love this place! They always repair my cars in a timely & cost effective manner AND give me a ride to work! But the true testimony to their integrity is the extra mile they go when there's no money to be made. Last month my daughter's car broke down in Arizona & Clay helped me judge whe...

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Tom Glazener
Reviews 1
2020-03-03 21:38

I live in Oregon and was taking possession of an o...

I live in Oregon and was taking possession of an old family Volvo. The car needed assessment before the drive north. When I called the week prior, another local shop could not be bothered. The kind folks at Planet knew what I wanted, set the appointment, and confirmed by email immediately. (You ...

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Celine Sanie
Reviews 1
2020-02-18 05:20

Great service at Stress-Free Auto Care (Planet Aut...

Great service at Stress-Free Auto Care (Planet Auto)! I was surprised to see the change of name and ownership at Planet Auto, now Stress-Free Auto Care down the road from Safeway on El Camino. My car's maintenance was still on file so the mechanic had past history. I really enjoyed the new system th...

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Carter Trout
Reviews 1
2020-01-18 09:02

I have been using Planet Auto for years, and I alw...

I have been using Planet Auto for years, and I always have a great experience. They don't nickel and dime you, and they are very reasonably priced. They are honest and I trust their judgment completely. I now live 30 minutes north, but I still drive down to them for service and oil changes.

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Kathryn Wright
Reviews 1
2020-01-01 00:31

I have gone to Planet Auto for many years. Clay, ...

I have gone to Planet Auto for many years. Clay, the first person you talk with most of the time, is honest, has amazing expertise, and takes time with each customer to explain issues and work with you in terms of ride to work, or any other way he can help. Top notch auto repair and maintenance, o...

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