We can here for a smog and for the most part every...

We can here for a smog and for the most part everything was good. A couple of pretty major flaws in my book though:

1. When my car is ready, call me. Just like another reviewer experienced, they let my car sit there all day completed but failed to call & notify me. When I called to ask the status (after much holding on the line - there's a lot of this) they seemed to take the position of, "well aren't you going to come pick it up?, we close at 5:30pm." Had I KNOWN my car was done, I would have GLADLY had it back HOURS ago.

2. Rudeness on the phone. Yes, they are mechanics but being that you interface with customers you SHOULD have some ability to speak to people and a reasonable sense of etiquette; that is IF you want them to come back.

In all fairness I was happy with the work completed and they were informative and patient with me & my questions. I would gladly bring me vehicle back here for service (and probably will) in the future.

Prices were MORE than reasonable, especially considering they're in MENLO PARK.