Angara Inc.

4 · 64 reviews
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Joe S
Reviews 1
2020-09-20 00:14

Unfortunately my experience with Angara has been a...

Unfortunately my experience with Angara has been a disaster so far.

Week and a half after ordering a Sapphire engagement ring, I hear not a peep. Emailed with no response, so finally chatted with a rep and they squeaked it out to me at the end of 2 weeks.

Got the ring and quickly examined it. ...

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Eric Clemente
Reviews 1
2020-09-18 09:01

I purchased this necklace for my GF's birthday. Wh...

I purchased this necklace for my GF's birthday. When she opened the box (which was very cool since it had a small LED light in it), she was stunned! I worked with Barbara from Angara to go over all of the specifics. Barbara was responsive, pleasant, and knowledgeable. I am not a HUGE Angara fan! Tha...

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Freywalker
Reviews 1
2020-09-07 15:37

Wow the Mrs was blown away with these teardrop Opa...

Wow the Mrs was blown away with these teardrop Opal earrings. And we received a garnet pendant as well. Very nice, no issues. The earrings were full of bling bling and were absolutely flawless. I ask and I received and the wifeepoo was blown away!

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Christine Lanham
Reviews 1
2020-08-19 17:18

The ring i got was nothing like the I ordered from...

The ring i got was nothing like the I ordered from the website . You can barely see the diamonds and it's smaller than it is meant to be. And I paid a lot of money for it . I eventually decided not to return it as I was charged customs fees . I was offered 10% discount and got 9.6 % discount . Agai...

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Michael Buttgereit
Reviews 1
2020-08-19 07:06

The ring I ordered is beautiful but most important...

The ring I ordered is beautiful but most importantly, the customer service today was outstanding. There was a mishap in the shipping of the engagement ring I ordered for my girlfriend from the shipping company and I talked to their customer service rep Jeff. He was extremely helpful and went complet...

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Amy Laramore
Reviews 1
2020-08-13 12:04

I have not received the product yet and will revie...

I have not received the product yet and will review that when it arrives. I did want to say that my customer service experience was incredible. Nathan bent over backwards to help me make a purchase for my brother who is very ill. He wanted to get his wife earrings for Christmas as he will not be her...

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Anna G
Reviews 1
2020-08-09 14:04

We looked at several websites to find exactly what...

We looked at several websites to find exactly what I wanted in an engagement ring from a trusted company. I found Angara and loved their selection of moissanite engagement rings. FedEx delivered my ring today, and it's perfect! I am so happy with it. The forever brilliant moissanite sparkles beautif...

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Rose Singarella
Reviews 1
2020-08-03 14:25

I have worked with Barbara Stein at Angara. She is...

I have worked with Barbara Stein at Angara. She is wonderful, warm, friendly, high integrity, and makes sure you are happy no matter what.
First and foremost, she is dedicated to her customers. Barbara is the best!

I have purchased 2 elegant items from Angara, a Tanzanite ring, and a Tanzanite p...

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Mason M
Reviews 1
2020-07-14 23:46

(Update: Angara responded below, claiming they off...

(Update: Angara responded below, claiming they offered a full refund. That was only AFTER writing this review, and I would have to remove the review to receive a refund.)

Our experience with Angara's custom department was very poor. We hired them to create a custom ring, and the process was fra...

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Susana Ramirez
Reviews 1
2020-07-13 23:47

My husband bought me one of Angara s opal rings as...

My husband bought me one of Angara s opal rings as my engagement ring. It was absolutely gorgeous and just my style. I was so excited to wear it in public. I wore it almost every day, making sure to remove it before washing my hands and being mindful of it. After a few weeks, the opal stone cracked ...

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Celine S.
Reviews 1
2020-07-11 10:36

I have nothing but amazing things to say about Ang...

I have nothing but amazing things to say about Angara.com. Ordered 2 pearl necklaces (AAAA Gemstone Quality). Both pieces were exceptional! Well designed, great quality stones/pearl, etc. Even the gold chain is pretty cool because it has this embedded mechanism where you can shorten it or extend it,...

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Sarahanne Beegle
Reviews 1
2020-07-10 14:06

Customer service was great, in the beginning. Then...

Customer service was great, in the beginning. Then, after the SECOND time I lost a diamond from my wedding band, they had me send both of my rings, engagement and wedding ring, back to the company for them to thoroughly check and repair or replace my wedding band. I never heard from the company afte...

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Brigette Gless
Reviews 1
2020-07-05 10:55

Ordered a ring through Angara. Had to have it resi...

Ordered a ring through Angara. Had to have it resized. It came back with a chunk of metal on the inside, so we returned it again. Then, we lost a small diamond off from it after a couple of weeks, another shipment back to them. Got it back, it fits great and it's beautiful. The customer service was ...

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Mark Domme
Reviews 1
2020-06-25 06:36

I ordered a gorgeous ruby/diamond ring for my wife...

I ordered a gorgeous ruby/diamond ring for my wife as a 29th anniversary gift. I am completely blown away by not only the amazing piece of jewelry....but the customer service, attention to detail in the packaging, and the overall experience has made me a customer for life. I have purchased many piec...

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Pxlz
Reviews 1
2020-06-12 05:42

I returned merchandise I did not like and ask for ...

I returned merchandise I did not like and ask for a refund, all according to their return policy. Instead they were only giving me store credit claiming that I missed return window, which I did not.

update: I had to take this matter up with my credit card processors and BBB, as a result compan...

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A Rodriguez
Reviews 1
2020-06-10 06:17

Had some problems with shipping, but Barbara went ...

Had some problems with shipping, but Barbara went out of her way to fix it for me. When I finally got the ring, I was surprised to find that it was much more beautiful in person than it was online. My fiance loves this ring! I'll definitely be buying from here again!

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Christen B
Reviews 1
2020-05-26 00:02

I wish I had read the Google reviews before purcha...

I wish I had read the Google reviews before purchasing my wedding ring from these guys. I wore it for ONE month before a stone fell out. There was no damage at all to the ring, but like others have mentioned, they said I had damaged it. They will not admit to any defect. So much for a "lifetime warr...

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Vicki Riedel
Reviews 1
2020-05-22 06:55

Ordered a peridot necklace and earring set to be ...

Ordered a peridot necklace and earring set to be delivered for Mother's Day. It did not arrive until the Monday after. Beautiful jewelry though! The free chain that came with the necklace broke within the first two weeks. When I called they said it couldn't be repaired and would have to be replaced...

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Linnea Morton
Reviews 1
2020-05-21 09:24

If you are looking for gem stone jewelry, look no ...

If you are looking for gem stone jewelry, look no further! I have never seen such beautiful stones, and you can't beat the prices! Their customer service is second to none! Every person I have talked with (Ankit, Barbara, and Jeff) have all gone above and beyond! They are all so knowledgeable, so fr...

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Linda Horton
Reviews 1
2020-05-21 04:11

My ring just came. It is so gorgeous! I couldn't...

My ring just came. It is so gorgeous! I couldn't be happier. We decided on the heirloom tanzanite, and I am so glad we did. The color is breathtaking! The diamonds along with the rose gold just make it that more beautiful. I am so pleased and would highly recommend Angara to anyone looking for...

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Lance Charles
Reviews 1
2020-05-20 09:57

Phenomenal Customer Service. Ankit and his family ...

Phenomenal Customer Service. Ankit and his family are a refreshing change in a jewelry industry dominated by big box stores. From the initial order, to the numerous changes - the team at Angara offered an unparalleled level of customer service. After a 3rd party appraisal, I can confirm the quality ...

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David Stuttard
Reviews 1
2020-05-14 00:58

Angara set the standard for customer service!

Angara set the standard for customer service!
My son was short of time to get hold of the engagement ring that he needed when proposing marriage to his girlfriend. Jessica was able to reduce the normal 7 day lead time down to 2 days!
The order was placed on a Wednesday and the ring was delivered o...

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hinglec enterprises
Reviews 1
2020-05-11 01:36

Terrible customer service. My first order was for ...

Terrible customer service. My first order was for a birthstone pendant which was beautiful. Second order was for matching stud earrings which didn't match in color. Returned them and after more than a month trying to communicate with them I gave up and told them to return the earrings. Without any ...

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Robert Goldberg
Reviews 1
2020-05-08 04:46

This was my first time buying from Angara, but it ...

This was my first time buying from Angara, but it won't be the last. I found exactly what I was looking for, and the customer service couldn't have been better. Barbara made me feel so comfortable, picking out these lovely Morganite studs was like shopping with a personal jeweler who I had known f...

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Cosmos Bandit
Reviews 1
2020-05-04 06:16

This Sapphire and Diamond ring that I bought from ...

This Sapphire and Diamond ring that I bought from Angara is the best ring in this style that I have ever purchased. Without question. The diamonds and sapphires are of the best quality, and the craftsmanship of the ring is top notch. I have bought at least 5 rings of this style over the last 20 year...

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Roberta Baker
Reviews 1
2020-05-02 17:27

I was hesitant about purchasing something as perso...

I was hesitant about purchasing something as personal as jewelry sight unseen. However, after speaking at great length with representative Barbara,
I felt confident that I made the right decision. She answered all my questions, realized that I was a bit nervous and took all the time I needed t...

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Kelly Private
Reviews 1
2020-04-26 03:50

Well, I love Barbara. I m waiting for a dazzling v...

Well, I love Barbara. I m waiting for a dazzling very red ... hopefully R6/6 (fingers crossed) ruby to come my way. Nevertheless, while I wait, I called to make sure I d picked the right ring. Barbara took the time to inform me about the rings but more than that... she was personable, kind and down ...

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Jessica
Reviews 1
2020-04-24 01:30

I ordered some aquamarine earrings and a necklace....

I ordered some aquamarine earrings and a necklace. The quality of the jewelry was great (high end quality and craftsmanship and way beyond anything you could get at typical brick and mortars) and the customer service was excellent. I had to ship it back to swap for a shorter chain and different earr...

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Michael Adams
Reviews 1
2020-04-09 13:13

#LoveAngaraJewelry and #AngaraJewelry Excellent p...

#LoveAngaraJewelry and #AngaraJewelry Excellent price and value for the opal earrings we purchased for my wife's birthday (Oct. birthstone). The process was easy and shipping was very quick. If there were any negatives about the whole process it would be that we could not see, hold, or try the it...

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Steve McBride
Reviews 1
2020-04-06 05:14

Angara is incredible! My son bought an engagement...

Angara is incredible! My son bought an engagement ring for his fiancee while going to school in Hawaii. Angara COMPLETELY removed any anxiety from the purchase over the internet. They made sure that the ring was delivered on Saturday so he could make his proposal. They gave us their personal ce...

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Jacob Solomon
Reviews 1
2020-03-18 19:49

Could not recommend them more! I am in England and...

Could not recommend them more! I am in England and they have been so amazing at dealing with the numerous postal problems we have had. None of which were Angara's fault but the customer service team have been so patient and helpful every step of the way. Fantastic company, thank you so much for the ...

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Deborah Harse
Reviews 1
2020-02-20 18:33

Well, I am a person for whom color is important an...

Well, I am a person for whom color is important and am very picky about the different hues of a stone. But Angara understands this and they exchanged my earrings until I got the color that I loved. I have bought earrings from them three times now and Barbara has always been extraordinarily accommoda...

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McCurdy Site
Reviews 1
2020-02-17 13:33

Bought alleged aaaa pearls. Necklace and matching...

Bought alleged aaaa pearls. Necklace and matching earrings. Earrings came unattached to display box, attached them. When recipient opened box, pearl was unattached, either set wrong or damaged in transit, no matter. Took a day to get back to me. Never responded to emails. Barbara Klein who is ...

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Scott D.
Reviews 1
2020-02-10 08:02

Ankit was extremely helpful and patient in helping...

Ankit was extremely helpful and patient in helping me design a three stone pendant that included the birthstones of our three boys that I gave to my wife on Mother's Day. It was custom, not available on the website, pricing was reasonable, made and delivered in about one week. She loved it. Very imp...

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Smart Piggy
Reviews 1
2020-02-09 16:08

Feeling deceived since the actual product is not o...

Feeling deceived since the actual product is not of the quality as what's depicted in the picture.
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***Update***
The owner has been nothing but super nice and helpful. She reached out immediately to find out what happened to my ring. She provided me with a return label and is in ...

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Marcy L.
Reviews 1
2020-01-20 23:34

This is my second review. When my ring arrived, I ...

This is my second review. When my ring arrived, I was immediately concerned the prongs were far too thin to secure the pretty Garnet stone. I received a call from Barbara due to my review, which seemed like a good sign of company service...Sure enough, after wearing the ring three times, the stone t...

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James Coolican
Reviews 1
2020-01-02 09:30

I purchased a ring from Angara for my wife. After ...

I purchased a ring from Angara for my wife. After a few weeks the stone fell off the ring and was lost. Not only did Angara replace the stone, they apologized for the iinconvenience. Everyone I spoke with during the experience was helpful and friendly.

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