M

McCurdy Site
Review of Angara Inc.

4 years ago

Bought alleged aaaa pearls. Necklace and matching...

Bought alleged aaaa pearls. Necklace and matching earrings. Earrings came unattached to display box, attached them. When recipient opened box, pearl was unattached, either set wrong or damaged in transit, no matter. Took a day to get back to me. Never responded to emails. Barbara Klein who is alleged service mgr, responded to call, said must send back earring to verify broken (what do you think?). Said after verifying, will make new earring and send, takes a couple weeks. Ruined my holiday as it was my significant others big gift. It should be a drop everything and make this right, not a complex adventure in returns when it is so blatant of a defect and a 3k investment. Took to local jeweler and had fixed in a day at my expense rather than more hassle from Angara, but after it falls out once they are not as strong and more likely to happen a second time.

Oh and I did I mention they record your calls without notice?

Avoid these people

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