Active Medical

2.7 · 14 reviews
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Vicki Gill
Reviews 1
2020-10-22 16:32

Purchased a wheelchair for my mom. Very hard for h...

Purchased a wheelchair for my mom. Very hard for her to turn the wheels and she does not use it. Since we paid cash and it has been in our home they will not take it back. They rent wheelchairs, they are in someone s home so what s the difference. I do not recommend them and regret the purchase.

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Leslie Harris
Reviews 1
2020-10-13 23:14

Was given the wrong type of splint by CAMC provide...

Was given the wrong type of splint by CAMC provider and was then charged $175.00 for it by Active Medical! Wore it a day and threw it out. Buyer beware, always ask what you are being charged for. The temporary splint I bought at drug store was better than this. Big racket.

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Tauna Davis
Reviews 1
2020-06-25 09:42

My mother, with COPD, has waited for a week now, t...

My mother, with COPD, has waited for a week now, to get a refill oxygen tank as a backup in case the electricity goes out. Weather reports predicted high winds last week and many possible power outages so we needed the backup to her others. Thank God, the power just flickered and came back on. It is...

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Bobbi Pittman
Reviews 1
2020-02-24 16:42

They were extremely slow in getting my equipment. ...

They were extremely slow in getting my equipment. Took forever to return my call. Had surgery two weeks ago and still don't have my chair. Wound up buying a used one on Amazon. Too much bureaucracy here and inattentiveness! Would not recommend this place!

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David Carpenter
Reviews 1
2020-01-16 22:15

Quite possibly my worst customer service experienc...

Quite possibly my worst customer service experience in my life. The saga extends over a 5 month period. I come in with a script for a specific knee brace and request it by name. However I was told by Active Medical what I needed (so much for listening to the customer). So after a quick bait and sw...

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