Haven't used Native Project yet?
Ask AI

What reviewers say about Native Project

Generated with AI from 90 reviews on Trustburn · updated 20 days ago

Customers frequently describe Native Project positively, with many noting that the staff is courteous and attentive, that the clinic offers a welcoming, non-discriminatory environment, and that having medical, dental, mental health, and pharmacy services under one roof is a major benefit.
What does Native Project do?

Native Project provides medical, dental, behavioral health, pharmacy, patient care coordination, wellness, and prevention services for both Natives and Non-Natives in the Spokane area.

What are the most common complaints about Native Project?

According to the critical reviewers, common complaints focus on mismanaged patient records, scheduling and insurance authorization failures, perceived judgmental or unprofessional doctors and staff, delays in receiving accurate diagnoses, and privacy issues such as receiving another patient's records.

AI-generated from reviews on this page. Verify anything important with the company directly.

Oleg Kaminetskiy
Reviews 1

Inability of clinic's staff to properly manage patient's records led to very expensive (health- and money-wise) "mishaps" in my case. If one has a serious health conditions I would strongly advise to seek for medical help somewhere else. Also, if English is a second language for a patient good luck getting a real interpreter. The best one can count on is phone interpreter which is cheapest but also worst type of interpretation for medical appointments. But they don't care.

Gothbury Poptart
Reviews 1

Staff is friendly and helpful. Dr.s are knowledgeable, patient driven and willing to explore proven alternative/natural treatments. LGBTQ friendly. Onsite dentist and pharmacy. You do not have to be Native to been seen here.

Kevin Williams
Reviews 1

On the medical side, if you need a diagnosis, this really isn't the place to go ... the docs are great as far as i know, but their support staff have a 66% [2 of 3] failure rate with scheduling and insurance authorizations in my case. There seems great confusion in the communications between this and the organizations that actually do their testing and imaging. If you suspect a serious problem, and need a confident, fast diagnosis, GO ELSEWHERE!

Marguerite Martin
Reviews 1

I really appreciate everyone that works for Native Project. They not only serve their community with events to promote healthcare, they will also give attendees free screenings for things like diabetes and HIV, that includes gift cards for those attending and receiving services. Just recently They had a hair cutting professional to provide haircuts, which I missed because of being so sick. They also promote and have mental health available, and an on-site pharmacy makes them a kinda one stop place to meet all your needs. Everybody there has been great since my return. I am glad to be back to the place that treats the whole person.

Nichole Alexander
Reviews 1

I found the nurses and most of the office staff to be very nice and easy to work with. The doctor i saw however was not. She made assumptions, wrote false records about me, and was extremely judgemental. On top of this i went undiagnosed for years due to this physician apparently not thinking my symptoms were real. I found this out when i requested my medical records from them. I had trusted her, as we are suppose to trust our physicians, and than i learned the hard way that you cannot trust even doctors to be moral. What was even worse is when i requested my records and recieved them in the mail 2 weeks later, another patients (male) records were attached to mine. This is a major HIPPA violation. It had everything about this patient on them...address, name, diagnoses, medications, etc...I reported this to their staff but i highly doubt they reported it to this poor other patient or the state like they are suppose to.

Fuzzy Bunny
Reviews 1

I really hate it when they tell you be in at 1230pm to do paperwork work, and they are at lunch with the doors locked. Really you are wasting my time.... I have to schedule time off from work. Where is it ok for you to waste me time maybe I should charge you.

Becky Richards
Reviews 1

I have encountered super nice staff here. The Dr.s and Nurses and medical staff are very professional, polite and helpful. On the other side, the counselors and staff are very friendly, helpful and awesome! I really like this place. :

Tara Williamson
Reviews 1

Actual grade is -3. Let me be clear, Brookbank, Missy, Dr. McCarthy & Mowangi are AMAZING. However, the allowed business practices here look like my disabled client being bullied out of the best care team she has ever had for nothing that is her fault. The people who aren't mentioned above show complete disregard for her well being and disabilities. They have canceled and rescheduled on her without letting her know. Allowed staff to belittle her that didn't even know her story. And refuse to work with her power of attorney to do any better at all. If you've got thick skin, go see the people mentioned above. If you are high needs, and don't have the energy to help them appropriately do their jobs? Go literally anywhere else.

e o
Reviews 1

had i not seen the dr.it would have been a good experience.he spent less than 10 min.told me i was wrong.laughed.i have seen arrogance before..but this really takes the cake.going to see dr.john mccarthy made me feel worse than i did before.thanks for nothing.sorry to all the good people there who are kind&do care.

IMANI WARDEN
Reviews 1

As a new member in the community from out of state the front desk services are entirely unprofessional. Example (1): calling you ten minutes before they close for a reminder of an appoint. Example (2): the audacity to tell a patient who would like a copy of results to sign over more paperwork that was not provided on first visit to then state 14 days later to recieve. Example (3): for a client to provide a survey of poor services to then be told that sevices no longer provided. It is unfortunate that this community clinic will take actions like this. The only good was the actual doctor who was seen. Poor service. If u have pride in self and expect proper service I would not attend this clinic.

Human Beatbox Association
Reviews 1

Worst place ever!! There are a couple of doctors and nurses here that are decent but overall the staff are a bunch of bullies who think way to highly of themselves. They will wait way too long to even refer you to a place that will be badly needed. They will bill your insurance even if you wasn't seen that day. All around horrendous place to try to get help at.

sponge cake
Reviews 1

Even the waiting area here is wonderful. The staff are so respectful and thoughtful. I have noticed that the doctors here are more intelligent than any other office I've been to in the U.S., which sadly is over 20 different places. We've been going to Native Health since 2016 and I haven't had any problems with them. They are helping me get my daughter's medical conditions under control, which gives me great peace of mind. The office staff are extremely professional, compassionate, adaptable and thorough. They are knowledgeable and haven't left me confused with insurance or appointments. Such a great experience.

Chauncy Welliver
Reviews 1

With me and my family being a big Native American crew and having been to other Native American Centers I can say this one is top notch with great facilities and programs. From the medical center to welfare programs, to food bank, to some of the best kid programs around. The staff are always fantastic and always willing to go the extra miles to make sure your needs or services are done and to your liking.

christopher wieber
Reviews 1

Thank you NATIVE Project! You all are an oasis in the otherwise dismal wasteland of our healthcare system. I feel very fortunate to have stumbled acrossed your services where I am always treated with courtesy and dignity. You do not have to have native blood flowing through your veins to be enrolled as a patient here. When they say they do not discriminate they mean it, and hospitality is their watch word. As your primary healthcare provider they can also take care of your dental, mental health, and pharmaceutical needs all under one roof. Five stars are too few.

Questions & Answers

No questions yet — be the first to ask.

News & Press

No news yet. This is where the business shares its own updates and press.

Widgets

Boost your business trust by displaying widget on your website — its a simple way to convert your visitors into customers.

Embed code

<script src="https://trustburn.com/widgets/index.js"></script>
<div class="trustburn-widget" data-trustburn-protocol="https:" data-trustburn-domain="trustburn.com" data-trustburn-widget="score" data-company-path="native-project" data-lang="en"></div>
More widgets

About Native Project

We provide medical, dental, behavioral health, pharmacy, patient care coordination, wellness, prevention services for both Natives and Non-Natives in the Spokane area

Native Project: Providing Comprehensive Healthcare Services for Natives and Non-Natives in Spokane

Native Project is a healthcare organization that provides comprehensive medical, dental, behavioral health, pharmacy, patient care coordination, wellness and prevention services to both Natives and Non-Natives in the Spokane area. The organization was founded with the aim of improving access to quality healthcare services for underserved populations.

At Native Project, we believe that everyone deserves access to quality healthcare services regardless of their race or ethnicity. We are committed to providing culturally sensitive care that meets the unique needs of our patients. Our team of highly trained professionals includes doctors, nurses, dentists, pharmacists and behavioral health specialists who work together to provide holistic care.

Medical Services

Our medical services include primary care for adults and children as well as chronic disease management. We offer preventive screenings such as mammograms and colonoscopies as well as immunizations for children and adults. Our team also provides prenatal care for expectant mothers.

Dental Services

We offer a full range of dental services including routine cleanings, fillings, extractions and root canals. Our team also provides oral health education to help patients maintain good oral hygiene habits.

Behavioral Health Services

Our behavioral health specialists provide counseling services for individuals struggling with mental health issues such as depression or anxiety. We also offer substance abuse treatment programs designed to help individuals overcome addiction.

Pharmacy Services

Our on-site pharmacy offers prescription medications at affordable prices. We work closely with our patients' healthcare providers to ensure they receive the right medications at the right time.

Patient Care Coordination

We understand that navigating the healthcare system can be overwhelming which is why we have a dedicated patient care coordination team who helps patients navigate through their medical appointments by scheduling appointments with specialists when needed or arranging transportation if necessary.

Wellness & Prevention Services

We believe in promoting healthy lifestyles through wellness programs such as nutrition education classes or exercise classes designed specifically for seniors or those living with chronic conditions like diabetes or heart disease.

Why Choose Native Project?

At Native Project we are committed to providing high-quality healthcare services that meet your unique needs while respecting your cultural background. Our staff is highly trained in providing culturally sensitive care so you can feel comfortable discussing any concerns you may have about your health without fear of judgment or discrimination.

Conclusion

If you're looking for comprehensive healthcare services from a provider who understands your cultural background then look no further than Native Project! With our wide range of medical,dental ,behavioral health ,pharmacy ,patient coordination,welness & prevention ervices available under one roof,you'll never have trouble finding exactly what you need when it comes time for an appointment . So why wait? Contact us today!

Address
1803 west maxwell