Despite repeated emails back and forth, we were un...

Despite repeated emails back and forth, we were unable to receive an agreed-upon refund for two months of fitness facility use:

Despite the ongoing Covid pandemic the facility opened up. we didn t realize we were charged for two months of use until we looked at our credit card statement: The facility used email, and unreliable mode of communication, to notify us that our memberships had been resumed. Like most such emails, these ones were unread.

The community hub manager, Benjimin Smith was not helpful with the situation. Needless to say, we will not be using this facility ever again for any purpose.