YMCA of Greater New York - West Side Review

My 15 year old son and I liked it.
Rented on Lastminute, one week stay in June 2018.

I liked: Ideal location a hundred meters from Central Park, 300 meters from Colombus Station, super easy access. Splendid architecture (don't miss the old copper doors of the swimming pools!), Very friendly staff, one of them having spent 20 minutes on the phone to sort out a shuttle problem), very good cleanliness even in the common sanitary facilities, bathroom huge sports facilities, 2 real swimming pools with lifeguard, sauna, hammam. free wifi, elevators, super quiet neighborhood. Large room open to all. Secure by video.

I liked it a little less: WC in the hallway, spartan room, small food store a little too expensive, not many catering possibilities in the neighborhood, luggage storage a little cramped.

I recommend, more for backpackers than to take Grandma on a trip ...

I've been here twice for a few days each in the last two years. The location is great and the price can't be beat.
The staff is not particularly nice, it is not clean and also very noisy in the corridors at night. It's just not a star hotel :)

Not for those looking for luxury.
The rooms are very spartan. But the beds are comfortable, the cleanliness is optimal and the bathrooms (shared) are spacious and comfortable.
Pool, gym and a very careful retro style.
GREAT location and VERY LOW COST make it a strategic starting point for young couples to tour and enjoy Manhattan

The only good thing is the location (near Central Park). Otherwise it is much too expensive for the proposed room (small, dark, spartan, bedding in bad condition ...) worthy of a room of internat ...

I stayed in this hotel on May. Because of the great location you get, the quality isn't that good for the price you pay. The worst part I experienced from the trip is that they checked me out while i was in my room and a stranger opened the door. They told me they will refund but when I come back from the trip, they've been avoiding the call and they won't do refund. High unlikely I will visit this place again.

Nice areas with cool courses in an interesting building.

Worst ever hotel.!
Dont book this POS hotel.
Worthless for any amount of cash, unless your health & having great time dont matter.
This POS not healthy environment neither you would enjoy the stay.

I used it as a base to participate in the NYC Marathon and for this purpose in my opinion it goes very well being near the finish line of the race and the pavilion that hosts various events related to the competition. My single room had clean and comfortable shared bathrooms, obviously it's not a 5-star hotel so you have to adapt and know what to expect from this accommodation.

While the rooms are very modest and the shared bathroom just okay the rest of everything was great.

The large staff are all very nice and helpful.

Being able to utilize the entire gym, bathrooms, pool, steam rooms and more made it super enjoyable. That was a great tipping point for me.

I thoroughly enjoyed being next to Central Park, it was lovely!

I used grub hub to deliver dinner one night and ate in the downstairs "dining area."

The tiny shop inside the facility was convenient also, especially for morning coffee.

I would stay here again.

You get a small, basic room, with a twin bed and closet for less than $100 a night, if you book online. There are about 6 to 8 single bathrooms in the hallway with toilets and showers. If you want a private bathroom, it will cost a little more. I had absolutely no problem with the bathrooms. The bathroom doors locked securely, and they were surprisingly clean and well-lit. The only proplem that I had was with the tiny TV in my room. It did not work properly. Also, the view out of the window was of a brick wall. However, if you're on a tight budget and want to be in the middle of Manhattan, you can't beat this YMCA. How much time are you actually going to spend in your room, anyway? It's New York!!!

Affordable place for students on a tight budget. Great location in NYC and range of amenities

I dont know where to start.

The room was a disaster!!!! It felt like they didn t cleaned it for weeks. The blanket were dirty and the beds was in so bad conditions that it would have been more profitable to take the mattress and sleep on the floor. The humidity in the room was like 100% and the air conditioner didn t work. The shared restrooms was soooo disgusting. I didn t wanted to open the bag due the risk of having bed bugs.

After talking to the staff, they admitted that they don t put the standard rooms picture on the internet. I was chocked when I heard that.

I left the hostel after one night, even though I paid for 5 nights. And upgraded to a much better hotel.

This wasn t worth the 550 dollars I paid for the room. So after having the worst experience ever in a hotel (traveled A LOT), I strongly recommend you to chose another hostel/hotel.

It is close to everything. Large and nice rooms. They are comfortable to go in a group. The bathrooms very clean.

Through a renovation they had in the locker room, my newly purchased Nike sport bag, my new shoes, towel, new gym clothes and a gold necklace which were all in the bag and locked in my locker got disappeared. Long story short, the manager felt ok to crack the locks off of the lockers without contacting the owners of the lockers. I had to go there back and forth for the course of 2 months only to face the fact that my stuff were gone. The funny thing is they did not accept any responsibilities and even encouraged me to call the cops in case it makes me feel better. And get this; the necklace was the only thing was left from my beloved mom. She was diseased 2 years ago. I'm heart broken and speechless. Never thought going to a gym might brought me so much despair.

I have booked a room at West Side YMCA but the single room I booked was horrible, the air condition was really noisy and the bed was almost breaking to pieces. I cancelled the rest of my stay except for the first night. This was 3 months ago but I haven't received any refund yet. Emails and phone calls regarding the refund are simply ignored. I want my money back! KEEP YOUR HANDS OFF THIS HOSTEL!!!

Super well placed, room made every day, sdb common clean. A bit of noise anyway. Otherwise, great experience nothing to say for the price is great.

Visiting Ymca member from st Pete Florida. There are more robberies in the men s locker room then they are willing to admit- happened to me- my wallet and phone and my locker had a master lock on it.
I talked to several people who have acknowledged the security issues in this place- don t feel their security people are equipped to handle it- police there often- don t use the locker rooms- or find another place to work out - plus there is no reciprocity with other Ymca s in the us- only limited visits- disappointing place

Terrible, the staff at check in was very grumpy and we did not feel welcome at all. The rooms are tiny and definitely not being cleaned properly, there was all kinds of stains on the walls and floor. The bed made the most noise so everytime I would be tossing and turning my boyfriend would wake up from the bed being so loud. The walls are very thin so we could hear everything going on in the surrounding rooms. A lot of young people come here so we would be woken up at 5 by them singing and screaming in their rooms. The doors of the rooms are very heavy so everytime a door would shut we could hear it. The showers and bathrooms are disgusting and poorly made, they are also very crowded. There is no hot water at all so that was a very bad way to start my day every time. During our stay, someone triggered the fire alarm and we got little to no instructions from the staff. They asked us to come downstairs and after that they gave us no information at all. We saw the fire department pull up and when they left they told us to go back upstairs without any explanation. I did not expect a lot from this place but this was even worse than I could ever imagine. If I could turn back time, I would definitely spend a little more for a clean hotel or hostel with warm showers and nice service.

Single room was okay, bathrooms could be better. Mornings before 7 or late in the evening after 10.

Probably the worst place I've ever stayed in. The layout is similar to a prison, tiny cells/rooms with bunk beds and a TV. The broken heating was on full so we had to have the window open and Aircon on in December. We really knew what we had let ourselves in for when after checking in we say New York's finest take someone away down the corridor.

I was pleasantly surprised. The location is perfect next to Central Park and only 4 minutes from the subway. The rooms are small but everything in it what you need. I had a room at the end of the hall, where I had my peace. In the room is a safe, cleaned every day and fresh towels. Only the bathroom: there is only one for men and one for women, not enough on my big floor. At night too far to the toilet, so empty bottle used at night. Wifi good but different sites blocked. Prices are great. Will book it again. All staff nice.

I come here for the pool. Pretty clean but very busy.

Friendly people offering super service. Very well located close to Central Park. Travelling? Don't stay in the fancy NY hotels, do this instead. 10min to Times Square as well.

Enrolled in the gym membership program. All staff are very nice, but they have been telling me they don't have the cards for WEEKS. So every time I need to wait in line with other hotel guests to get the daily pass. They should have everything ready first. Regretted to enroll in the gym membership program. I give up going there, waste money. Just start going to other private gym in that area. You get what you pay for.

After a six months waiting to them to open went back today. I was very pleased with the staff and grateful they hold my stuff in the locker for such a long time. Highly recommend if you live around. People and facilities are great.

The place is really nice to access popular landmarks. But the room was like a jail. Bathroom and toilet are shared with same floor ppl. It was ok for me because I went out almost all day long. I wish the room were a little bit cleaner.

For us that we stayed 10 nights there, it was very good. The relationship between what they offer you and what you pay for is very good, since taking into account that New York City is very expensive, this place has small but functional rooms, at an excellent price, I would only complain about the mattresses that are not very comfortable to say, we arrived so tired that we fell like logs and not even considering the quality of the mattress but if you are someone very "special" and look for comforts of a 5 star hotel, I recommend you look, find One and pay. Keep in mind that many of the complaints that people who stay here have, is that they do not realize that they are paying a fairly accessible price and that if there are many inconveniences in terms of cleanliness it is the fault of the guests, if they were really people considered not to say clean, the common facilities would be much better and there would not be so many complaints, seriously that there is every person that stays in the place, that you do not understand their behavior, so little civilized. The best thing about this place is its location, it is half a block from Central Park and two blocks from two metro stations; three blocks has a square, in which there is WHOLE FOOD MARKET.
The cleanliness of the room is daily, the staff is very friendly and you can use the facilities of a club they have there, which consists of gym, pool and other areas to exercise, that is also a pretty good plus.

The only good thing about this place is location. Shower are small, dirty and many facilities isn't working properly. Rooms are also really small.

This place is heavenly. What more can I say? So many beautiful classes, such beautiful architecture, and the POOLS are to die for! Right next to Central Park, & beautiful Columbus Circle. Wonderful place for children to learn and grow!!!!!!

The impression of staying in prison ... Apart from the location which is not too bad to visit (although, in the middle of the tourist district everything is excessively expensive). I do not recommend.

I do not have the opportunity to visit but it is enough to have bad information and the worst there is no one I answered to ask for information you have to think a lot to book

A highly recommended place. Cheap to be NY. Very well located very friendly staff. Rooms small but clean and comfortable.

Good and cheap hostel for sightseeing. However, something could be worked on the cleanliness and condition of the inventory.

I love staying here. It is central to the best entertainment and eating in Manhattan. The best part about the YMCA is the gym and pool. It is 25 yds with 5 wide lanes, and always room for a few laps. And the gym would have to be one of the most extensive and best equipped in the world. The added benefit is the masterful coaching by Abie. He is totally attuned to your special needs and can tailor an entertaining and functional program for you. Enjoy!

Horrible experience, pity that can not be scored with a 0. We threw things (umbrellas and flip flops) of the room that were on the floor, with the excuse that they were on the floor, when we seek a solution, Francesca the director spoke to us very bad, I act in a high-handed and disrespectful way, which is unacceptable ... apart from that the bathrooms were very dirty, the showers were not going well, the beds were not thrown ... I wish I had been in a better place and not have to worry that they would listen to us and give us a solution.

If you are on a budget trip to NYC then this hotel should be on you consideration list. It's a 5 minute walk to Columbus circle station and then you can travel around the town.

My very first time in NYC, I stayed here for 3 nights and this place made it possible to stay in the heart of Manhattan. Without this place I would have not been able to find a place to stay immediately upon my arrival. The prices were exceptional and I felt like I had a miniature apartment in NYC.

Stayed for a few days while traveling and for the price and location cannot be beat. Rooms are slightly on the smaller side but you're in new york, so you shouldn't really be spending much time in the room anyway.

The YMCA is not merely a gym, it s a community center. Any one can get a guest pass visit for free three times a year. You must bring government ID.

This facility has 6 levels. Men s and women s locker room with full amenities. Locker rooms have full and half size lockers for free daily use. Small lockers can be rented on monthly terms. Bring your own lock. Blow dryers, stools, large mirrors, weight scales, bathrooms, private changer rooms available, showers, and sauna all available.

They offer a wide variety of group classes. A phone app provides information for entire weeks full schedule of available classes including swim and water aerobics instruction. There s also cardio, weight, Pilates, rowing, meditation, spin, personal fitness, core, mind and body rooms available.

YMCA is my first stay. If you stay at less than 10,000 a night in a convenient location in Manhattan and the cleanliness of that room, you can recommend it to people who want to reduce the cost and those who use it for just sleeping. There were many young people in their twenties, but they also had family members.

Bathroom and toilet same room. When taking a shower, luggage is hooked on the outside of the shower room and closed with a curtain. We are on the 9th floor and there are no shampoos for women. For men, it seems that body soap and shampoo were provided. It seems different depending on the floor. When using a shower room, it would be useful to have a bean to make it easy to move.

The room was equipped with a pressure cup, soap, bath towel and a thin blanket. The bed is stiff but not stiff. As there is only one chair, when staying with two people, it is troubled to sit
(Bunk bed bottom height hit head).
If you do not need to clean the room every day, get a do not disturb tag at the counter.

They never answer the phone. Obviously, management is delinquent. I would strongly recommend going somewhere else.

I've been to the place twice. The rooms are very clean and for the advantages it offers (pool, gym) as well as the location (downtown Manhattan) very close to Central Park; the price is excellent The rooms are small but for the location and the price is to be expected.

To be honest I was not looking forward to staying here I expected a lot less especially because the price was so low to stay here for 5 nights however I found the room very pleasant and clean we had to share a bathroom but that wasn't so bad either I was actually quite pleased and would recommend to anyone especially if trying to save your pennies

I'll start off with the good: the location is excellent. A 2 minute walk away from a subway station and right opposite central park.

Unfortunately, that's where the good ends. The rooms are ok - however feel slightly like a prison cell. The air-conditioning is incredibly loud and difficult to operate and the floor looks like it hasn't been cleaned since 2010. They did at least have contactless keycards and a safe for every room. The top bunk is difficult to get into because both of the ladders were instructed in our room, and the beds make an awful squeaking noise when there is any movement whatsoever. It appeared that most of the (110v) sockets in our room had also been painted over - and one socket was actually hanging out of the wall.

The worst bit about this hotel, by far, is the bathrooms. I wouldn't mind a communal bathroom if it was done well - however these feel like a massive afterthought. On the 9th floor, there were 3 toilets and 3 showers (per sex) for the entire floor of around 60-70 rooms. To make this worse - only 1 of the showers actually had a showerhead on it. There were no temperature controls - meaning the shower went from freezing cold to boiling hot every minute, and the shower curtains are smaller than the opening - leaving a good few inches on either side that anyone could look through.

If you're coming to New York and care about anything more than location, I'd look elsewhere.

I believe it is one of good place to stay in NYC for the visitors from overseas like me. Facility cannot be up to your requirement but reasonable on the price and location.

There is a Starbucks in 3mins walking distance and some American restraunt in 5mins too

Try and enjoy your New York

Only stayed for a single visit, desperately arriving Friday at 1am :)

The prices might be cheap, but that's all.
If you love flooded bathrooms and far too hot rooms in the summer, this is the place to be and stay in.

The attention they provide is terrible. Wifi only in the Lobby. There is no place to cook. Very few bathrooms for so many rooms.

I have regular annual gym membership, and I go here several times a week. The staff is always helpful and pleasant. The equipment is clean and fully functional. And the locker room is clean and well maintained. I always have a good workout here.

Not very clean, rude staff, expensive. Only the location is excellent!

Location good but the rest felt miserable bathroom full of puke and showers overflow

The West Side YMCA shines through the perfect location to Central Park and Times Square is also within walking distance. Comparable to other accommodations, it's also affordable, but don't expect too much.

Unfortunately there is no bathroom, the bed squeaked with every movement (loft bed) and it was also happy to be louder in the hallway in the evenings. With earplugs in the luggage but acceptable.

The location is fantastic. It's very close to Central Park. There was a gorgeous view from my room. The staff are very friendly and courteous. However, it was very pricey, as are so many things in the Big Apple. The bed was not comfortable, but the room was clean. It was inconvenient to have to leave the room to use the washroom, but it is the YMCA, not the Ritz Carlton. I was pleased overall with my stay.

Amazing location in the upper west side. The rooms might be a bit old, but I appreciated the fact that they had rooms for 2 people at affordable prices. Bathrooms were not the best, they could be cleaned more often.

The people at the reception were super helpful and accommodating. And the sports facilities were a huge plus! There are not a lot of common areas in this hostel, so I guess for solo travelers it might be harder to meet other people. I'd stay here again! especially if the bathroom situation is improved.

Visited in 2012. Has all you need really. Most rooms only have access to a shared bathroom

This branch of ymca has the worst shower facilities, its dirty, and old. its time to upgrade the those shower heads looks like to water the plants, what keeps me back here is the swimming pool, just for that 1star

The worst hotel in the world !!!!
Room was dirty, we didnt say there even for 10minutes! Now they dont want to give our money back.... waste of time and money!
I would give - star if possible !!!!

The hotel has a splendid location right by the park and is within short distance of the subway. The beds are comfortable and there are fitness and swimming possibilities... That being said the hotel is really just a place to kick back after a day in NY! The service isn't extraordinary and I wouldn't pick the hotel for any other reason than the obvious financial perk. The hotel has great wifi strong enough to maintain a Skype call. That is when the wifi is working of course...

The ninth floor is not bad but the collective showers are zero and the water is hard to be hot. As for the room we had a broken radiator and it was too hot. The mattress was very thin and the space limited. Positive point, there is a small supermarket downstairs and a common area for eating.

Exceptional location!
Located less than 40 meters from Central Park, 650 yards to the nearest tube station (1 - Lincoln Center), 8 minutes walk to Columbus Circle (Hub Hub for Metro: A-B-C-D-1).
My personal experience: 11th floor> showers & toilets.
The Toutim: very clean, impeccable hygiene, no bed flea.
Unbeatable quality / price ratio !!!

Take a stroll in Central Park near the YMCA Westside

Every bad thing you read about the bathrooms are true. The location of this place is amazing and the rooms are small, but alright. If you wanna stay in Manhattan relatively cheap, this is the place to be. But on our floor there were only 2 toilets for ladies. One of them had no seat and the other was constantly clogged. Not to mention the showers that you couldn't turn off fully. No hooks for clothes or towels or anything. So if you go here, go to the third floor for a shower. On the third floor is a fitness centre which is decent and has decent showers! You can go there as a guest, so use them!

I wish I could give the location a seven . Before coming here I tried to book the next door Trump hotel . Thanks to my constantly loosing iphones habit so I no longer use iphones but those not-easy-to loose brands, the online booking system has format incompatible problem with my phone so the booking with next door didn't go through. $700 saved. There is no way to beat that. I am a local I just came here for a short stay because house going renovation.

It's pretty neat and clean. All basic needs are decently met. What else am I expecting for the price I paid. Bringing your own shower slides or a flip flop may make your stay much more convenient

The only thing I am worrying is I caught a cold before coming in and coughing is bothering me. I can only hope my cough didn't disturb other guests that much because it's pretty quiet around.

Thank you Y for being around. And thanks for being around Central Park. I am also a member here. I never like indoor exercise. This location is just at the door steps of the park, which makes my refreshing after outdoor exercise every convenient.

Be around for good in general.

Small rooms and shared bathrooms. But clean and nicely priced for a room in the center. Also nice is the possibility to use the extensive sports facilities in the building.

Amazing location. I felt safe there.
Perfect for our girls weekend in New York.
I had no idea what to expect as I've never stayed in a hostel. But it was perfect for what we needed, which was a place to lay our heads for a few hours each night. TV and fridge in room. The shared bathroom was down the hall. It was okay. always stocked with hand soap and toilet paper and not crowded.
The employees were very friendly and helpful.
I skipped the little store on the first floor because there was a fruit stand at the corner and a bakery that had cheaper coffee right down the street.

If you are looking to save some money while in NYC, this is the place to stay. If all you need is just a place to sleep, then stay here. It is in a fantastic location. Right next to Central Park and close walking distance to many popular sites.

Horrible. They try to take money from everything with horrible service. For 13 floors of guests they have 2 hairdryers. Everything is old, broken and of bed quality.

We had a short but really nice visit. The hostel is located central, so that you can reach Times Square within a 15 minute walk. The YMCA is also located near to where the famous "Shakespeare in the park" takes place, which I can totally recommend! The rooms aren't too luxurious, but absolutely answer their purpose. The YMCA can be recommended to everyone, that wants to be active while staying in NYC, the gym area is incredible and spreads over thee levels. It includes a lot of regular gym devices, but also a swimming pool and an extra area for spinning, doing gymnastics or playing basketball. The hostel is very cheap, but we were totally surprised, by what it had to offer. (we weren't too interested in the rooms and public bathes, because we just used them for sleeping)

I booked online at the last minute. I wasn t expecting much but was totally floored by my room and the view over Central Park!!
I was so lucky getting my room and on the top floor! Who said 13 wasn t a lucky number?? The room suited me perfectly but may be small for others, or for two people sharing. Noise travels a bit when people enter/exit their rooms, but that s to be expected and the showers were hot and bathrooms clean. Staff were super friendly and always someone to welcome you. Location is amazing! I will definitely be staying here again! Thank you, thank you, thank you!!

Location great for hotel but One of the worst parts was that I waited 45 minutes to check in because they were so understaffed. I should have paid more for a better room because the bunk beds with 4 beds were small and the frames are flimsy. I would have been better off getting 2 queens instead of 4 twins. It feels like a prison cell. Functionally, it was a place to sleep. It served its purpose. But there isn t any luxury aspect to the hotel because of the communal bathroom, small rooms, waiting forever to check in.......

I came here due to present my paper at the MobiQuitous. Florida International University paid for my travel expenses, and I chose this location to due the pictures of their rooms. It seemed very spacious and bright; however, it was quite small and simple. They don't have private bathroom, and I saw a mouse in the first floor (I think they are very common in New York). I don't think their service justified their price of 196$ per night

I stayed here for 2 nights in July
The attraction is location and cheap!
It is recommended if you want to secure only a place to sleep anyway
Shared shower and toilet, no amenities in room
It is important to be aware of the training camp and student dormitory

The location of the hostel is top. But there are many negative points: the staff at the check in was very unfriendly, however, the guard was very helpful and accommodating. In order to swim in the pool you have to wear a bathing cap, but this is said only at the pool. You can buy a bath cap around $ 10 at the front desk. Furthermore you have to pay for each piece of luggage which you want to leave in the hostel during the day. At check-in, another $ 10 will be required for so-called usage fees. The beds were very small and the room was dirty. On the bath there was sometimes no soap for washing hands. Most recently, the noise level was very noisy at night. I can not recommend this hostel!

If you can tolerate no laundry room, shared toilet, shower and no hair dryer, this is a good value for money room with a single room. I noticed the shortcomings and was fine. We will also arrange your bed and room for two towels daily.

Great location, top price. However very small rooms. We had a twin room (bunk bed), this reminded me more of a prison cell. Therefore 1 star deduction. Price / performance for this location still good!

Stayed there twice, and both times great experiences. Friendly and understanding staff, great location, prices and the swimming pool on the top floor is beautiful 1930s style. 10/10 would recommend!

Their staff workers were super friendly and funny! I really enjoy at this hotel because you can use their gym, basketball court, and workout for free. The elevator goes fast. I do like their room with good AC condition and tv. Prefect! The bed wasn't comfortable because it bounce and he pillow was too soft. You will be close to Central Park, Lincoln Center, and 59th Subway. I'm highly recommend for anybody to come here

good day i am looking for your e. mail, it can not be found
Moshe Sternberg is staying in the hotel in room 1156 , he left earlier and forgot 300$ dollars in the room, please make sure the kleaning lady brings the money to the reception, he left you a massage on the phone, please answer this massage

Worst ever hotel!
not clean, not health at all.
its not a good idea to pay for getting sick!
I'd highly recommend any other hotels with healthy & clean environment, unless you want to take your chances.

The only good thing about the hotel is the location. In front of the central park and only a few minutes from the metro station. But the toilets were disgusting and mostly not working. The same thing with the showers: out of order, gives only insanely hot water and the other one just cold. The rooms are tiny and mostly unclean. REALLY HANDS OFF!

Very good location. In Columbus you can take many subway lines that connect you with anywhere. The neighborhood has many places of entertainment, it is quiet and safe. And there's Central Park across the street, which is perfect for relaxing for a bit after a day of sightseeing.
The rooms are basic but not bad, in our case we saw Central Park from the window. At least in our case the bathrooms were shared, at specific times you had to wait for something but little time as there are quite a few. Very good service, they kept the toilets clean and the beds were made daily.

You know when you are traveling on vacation you wanna say hello to everybody? I know they were working and maybe not happier as I am. But everyday I could see their angry face while working. The stuff there are not happy with their work. Besides that, the hostel is ok.

Fourth, but comfortable rooms, super location, and I loved the potato machines accept card, there is extra charge if you are not a member of 30dlls

So close from Central Park ! Excellent workout equiment.Clean place. Best value in town for sleeping. I ll be back .

I m a contractor that fixes the equipment in the Gym. I come here regularly and the staff are always super friendly and and nice. On Tuesday July 9 I was working on a bike in the spin bike room. I had got my index finger caught in between the belt pulley. It hurt so bad and started to bleed I rushed over to the desk where the trainers are to ask for a bandaid where all the sudden I slurred my words and passed out. When I woke up Erica and Miguel rushed to my aid to make sure I was ok and called EMTs. I went to the ER and was found in good health. Erica and Miguel and the security guard that gave me an ice pack for my finger are true Heroes!