I was awed with the charges offered by them and the quality of the connection was outstanding. I would suggest all my fellow friends to try out the golden opportunity of the discounted rate that they are offering with such good quality telecommunication services
Its six months that I have been married and my husband works abroad. Whenever we talk, the call goes on for more than one or two hours and Xoom Telecom landline services only makes this possible. I am very thankful to them for errorless service.
I am the owner of big telecommunication industry in Australia. And everyone must be knowing that without a good and fast telecom service, it is not possible to run such a business and grow the business at the same time. I have been successful in this field and the credit goes to Xoom Telecom s outstanding telecom services. They offer the best services in this area. I availed many services from this company and I am extremely happy with all of them. Xoom Telecom is the best team that can be trusted for an amazing telecommunication service.
I have a coffee shop that is doing well these days. The problem occurred a few months back was about the telephone line with regular interruption in the calling process. At a certain point, I had doubt that the calling service I subscribed to was charging a higher bill for calling facilities. I came to know from a friend of mine about Xoom Telecom. I am quite happy now that I switched to this calling facility by paying for the Xoom Power plan. This particular plan suits my business well.
After completing 2 years of subscription of the service that I receive from Xoom All in One, it seems that Xoom Telecom is the perfect team which I could ever trust for a telecom service
I have never dealt with such an unhelpful, unprofessional company. The internet has gone to being so slow that I cannot use more than 1 computer at a time on the web. If there was a negative score that is what I would give them.
Stole telephone line for a business, phone down for 3 weeks, lost thousands of dollars due to business being takeaway/delivery. Stole details from somewhere. Still keep calling trying to steal the line back from my current provider
Hate the way they treat customer first always over charged if u call there centre most of their staff dont kwow how to talk to customer always rude. With my recommendation find different company. A company full of liers and idiots and gave themself 5 star rating just to bluff people
It is better to frankly accept that xoom telecom provides the best landline package compared to the other telecom companies. I have had much trouble by the services of different telecom companies yet I am surprised to see such great services at affordable call rates and even sometimes the discount might surprise you that come with the packages.
i wish i could give negitive star to this company.unprofessional, Rude ,liyer, trying to steal line from telstra company . will definitely call Ombudsman . send me charges for no reason then start argue with me .
I run a small business in Adelaide. I took the Business unlimited plan of xoom telecom. Still now everything is going well. Bill amount is reduced.
unfortunately I can't leave 0 star review. If you are even considering Xoom, just don't. I wouldn't know how bad their support is because their phone line is disconnected, and they are a telco company apparently. comically bad.
I am an old user of Xoom Telecom and it helps me a lot when my husband is travelling in a different country. Even if he is in a most desolate place for his work, makes no difference for the network. The best part is I never had to call the customer care for any problem which is a natural thing for users of other networks.
I am constantly getting calls from this business, claiming to be telstra's Head office trying to scam me to join with them at a reduced rate. They use indian call centres to do their dirty work and act completely illegally. I will be uploading a you tube video soon. Very bad I don't know why Telstra passing our information to this guys .
Good service until you have a problem, called them on friday at 9 until 3 no answer just message saying call back in business hours. So sent a email from their site at 9:30am didnt get acall back till 3:40 in the avo. Its now Wednesday and still no line and we are a retail business.
Incredibly unprofessional and rude in accepting no for an answer after pretending to be Telstra and claiming that their blatant sales pitch was not a sales call.
Do not trust this company. Their positive online reviews seem to be all fabricated. Go into any forum (e.g. Whirlpool) and you'll see people who've been victims to their unethical and illegal 'business practice'.
Good service provider.
i'll suggest all of my connection to use Xoom telecom service.
All the best...
Xoom telecom is a reliable company in telecommunication industry. I took their Unlimited business plan and happy with the service.
What happen to my phone line today? it's dead, we are runing the restaurant, and I try to call xoom, the phone also can not connected. Are you closing now?
After taking the landline connection of Xoom telecom, my interior decoration shop is complete now. Without any mistakes in calling and fine system has made me cheerful. To come clean, I never believed that at such low rates I would be able to receive such great services. In this way, thank you Xoom.
If can give zero rating, this company deserved this. Our business landline suddenly experiencing service down without any notices. We tried to call the centre, the customer care, unfortunately it was disconnected. Ok, fine. Tried email them and yea get response immediately. Agreed with others mentioned that rude phone services. Blamed customers and arguing with you about this is your mistake. What? Phone line is down suddenly still saying our fault? Who compensate this losses for our business?!
Please guys, don't use this! Wasting your time and money!
For last one year, Xoom Telecom has been giving me extremely fast and smooth services to my business. The data plans and packages are quite affordable. I can say that till now I have not faced any failure of internet access during my office hours. It feels great as a business owner. With Xoom Telecom s internet plans and service, I can always ensure my employees a fast, smooth, and effective internet access all the time. Paying such a nominal fee is worth for such fast and flexible internet service.
constantly getting calls from this business, claiming to be telstra trying to scam me to join with them at a reduced rate. Refuse to take no for an answer, they use indian call centres to do their dirty work and act completely illegally
Please stop spamming my personal number with the ridiculous calls.
Having a quality telephonic connection seemed quite important for my restaurant business as many people wanted to place their orders online. The calling connection I have availed from Xoom Telecom is of really good quality.
First, they ll call you and say they are from Telestra company. They would says that they are not try to sell or changed anything on your current account. And then, they ll tell you that they only call to give you an information about your exist current account. Until the end of the call they never mention their company name which i thought they were from Telestra and it is important call in regards my account. But.. NO! Its a trap! What a scammer! Remember, karma exist!! And service is super RUDE! indian lady yelling on the phone! I suggest get something better to do to earn moneys. This is a crime and one day you guys cannot hide it no more.
I was very amazed regarding the fact that Xoom Telecom has a very good network in their landline connection. To tell the truth, I was not sure to take their offer but believe me, no one can be dissatisfied by their services. With affordable call rates and good network, I would say they are best in this field.
Very Unprofessional and rude when it comes to service
worst customer satisfaction...
I'm a Telstra Technician and I have never delt with such a shocking provider. My customer has been trying to connect NBN to the premises for 2 months and the provider has employees who have no understanding in telecommunications. There "tech support" is only open 12pm - 2pm which is absolutely no help what so ever.
This telecommunications company doesn't even deserve the 1 star it required to submit review!! By far the worst company, customer service I have ever encountered it my life!! They mislead my father stating they were part of telstra, he barely understood what he apparently was agreeing to due to language barrier!! They stole his services and number from telstra, his number under them does not work and they didnt connect landline until over 2 months after initial call!! Called to speak with them, they were the rudest men I have ever spoken to! I wanted to lodge a formal complaint to get complaint number from them so I could forward complaint to the telecommunications ombudsman!! Company refuses to take complaint or issue complaint number stating the refuse to take complaint as nothing is there fault!! I stated I am complaining and that complaint needs to be handled and investigated by the ombudsman!! Stay clear this company is a shocker!! Minus a 100 review from us!!
I have never in my business career dealt with such unprofessional bunch of people. They get rude with you when you are trying to explain your problem. They argue with you when you make a complaint. The service they provide is not cheaper.
Do yourself a favour and get another provider
Hello everybody, I run a music studio as well as jamming pad for rent. For doing these kind of business you always need good telecom services to help you and my telecom partner for two years and continuing is Xoom Telecom. I have been receiving flawless service from day one. I am happy to say that they have been a significant help in developing my business.
"...the customer care executives are always helpful and I get the best solution."
Very rude and pushy.
What a scam - they pretend they are working on behalf of all Telstra customers who have a small business and will not even let me talk, just keep telling me how much I will save, and as soon as I say I am not interested they hang up. But someone else rings again the next day - they don't know when to give up
I contacted with Xoom Telecom a couple of months back to know about their landline network services. What I found was they provide the best landline packages at the most competitive prices. I availed the landline connection service and believe me, I have not faced any problem till now. With my experience, all I can say is this is the best landline connection provider in Australia. It covers the largest network here. Simply amazing!. I would recommend everyone to avail of landline connection services from here if you people want a great service at a great price.
It s been six months that I am connected with this telecom service. Well, I should say frankly that these guys provide the best connection compared to the others. An affordable call charge is one of the best things about them with good connection in network.
Xoom telecom has been my partner from two years in the success of my business. I am not only satisfied by their network coverage but also their customer service. I recommend everybody to use Xoom Telecom for real benefit.
I have completed three years of subscription to the internet service of Xoom Telecom. My feedback is still the same till today. Excellent service! Can you imagine a smooth and high-speed internet service for several years? I can imagine now with this internet service provider. Calling and receiving calls are so easy and fast now without any kind of failures. I was so impressed with their affordable and super-speedy internet services that I also availed of their landline service last year for my business. And all I can say is that they are no less in providing landline services as well. Superb team Xoom Telecom. Thank you for such a service.
Do not answer from them, phony telemarketers very persistant to convert you to xoom telecom without being upfront!
Recently I took the Xoom super saver pack and after that my telephone bills have become much less and it is very helpful for me. I would tell everybody to quickly apply for their telecom services for better service at cheap rates.
Worst telco ever, Please do not use them, they don't check to see if you have paid, but turn your business phone off, PLEASE Don't Use!!! SAME HERE !!!!
What can I say? I am too impressed by the landline packages. My partner in business stays out of town and in every need I have to call him. In that case I wanted a telecom service which will be able to provide me smooth connection without negligible problem. Yes I got it with Xoom telecom, and every call is easy to make as to receive.
I have a kindergarten where I use a fixed line telephone connection of Xoom Telecom. I am very happy with the kind of service provided by it.
People beware of this company! My mother has been contacted by an employee from this company pretending to be from Telstra and it has been nothing short of a nightmare and has caused a high degree of angst and upset for her. The Ombudsman has been contacted after Xoom refuses to cooperate by cancelling any so called verbal contract - they are continually demanding more money be paid! The line still hasn t been reinstated, which is no fault of Telstra s, after 7 weeks.
This company is a total Cronk!
I am very happy with the landline services provided by Xoom Telecommunication. Their network is always smooth and without delays. I have been using their services from 2 years and I am glad that they have given me such a good service.
Don't deal with these crooks.
Bad communications
Bad attitude
Bad customer service
Bloody hopeless
I am a man of business. Along these lines I have to make calls for checking arrangements furthermore transporting packages, their landline connectivity has made it easy for me to run an adaptable and nice business. Couple of days back I effectively made an arrangement by the telephone it was a one hour talk yet there was no issue with the connection, which is needed for better results. Many thanks, to Xoom for such great service.
I said , worst company I have seen like this. Very bad customer service and no one on phone line to do any enquiries. Bad choices...
Worst telco ever, Please do not use them, they don't check to see if you have paid, but turn your business phone off, PLEASE Don't Use
Be it any time of the day or night, you can always request for any kind of telecom services to Xoom Telecom. I have been referring this establishment for more than a year for my business and I am extremely satisfied with the service.
