Rachel Martin

Review of Xoom Telecom

This telecommunications company doesn't even deser...

This telecommunications company doesn't even deserve the 1 star it required to submit review!! By far the worst company, customer service I have ever encountered it my life!! They mislead my father stating they were part of telstra, he barely understood what he apparently was agreeing to due to language barrier!! They stole his services and number from telstra, his number under them does not work and they didnt connect landline until over 2 months after initial call!! Called to speak with them, they were the rudest men I have ever spoken to! I wanted to lodge a formal complaint to get complaint number from them so I could forward complaint to the telecommunications ombudsman!! Company refuses to take complaint or issue complaint number stating the refuse to take complaint as nothing is there fault!! I stated I am complaining and that complaint needs to be handled and investigated by the ombudsman!! Stay clear this company is a shocker!! Minus a 100 review from us!!