Wildwood Hotel Review

Did not stay overnight. I was dropping off some friends after a wedding. However the facilities were in top condition and the staff was very polite.

A wonderful experience

First time and really amazed by the historical look. It doesn't look like a hotel and when I called for directions, I was literally at the stop sign. Of course I giggled!
The hotel overall experience is really 5 star times 5.
Jesse and Trina greeted me on different occasions with a warm and happy smile, which tells me that the other staff is the same way.
My bed was very comfy and too bad I had to work cause I would have stayed in.
Breakfast is amazing as well. 10 bucks can basically get you a buffet and a personal chef to cook you right at the bar anything you want. I love it.
Save me a room because I will be back.

I ve stayed there once by myself for a couple of days. The staff was very accommodating and friendly! I found everything to be up to the standards of any other nice hotel I would choose to stay at. A hidden gem in Wildwood for sure!

It was a great place for a weekend away with my wife, but I felt like the pictures were misleading. The pictures looked like it was a stand alone structure, when it was really nestled in to an outdoor mall type area. Also the rooms look amazing in the pictures, but in reality it was a normal hotel room with a jacuzzi. It was one of the cleaner rooms we have stayed in, and the staff were good. We just left the weekend feeling like we paid for more than we got

The rooms nice. TV Excelllet the hot tub was closed. Loved the bottle of wine shooping and places to eat. A gift certtificate a nice spot for a get away.

Beautiful rooms. Friendly staff. Pool is small and chlorine is overpowering.

I visited the hotel for a social event. Bartender was heavy on the whiskey with drinks. Loved the guy. Had a great time.

Nice place, close to many restaurants. Great pool area.

The Wildwood Hotel was very accommodating for me,my wife and my two children. The room was very comfortable and clean. When we asked for a crib they brought one right up. The price were affordable as well.

When staying at a hotel mostly concerned about cleanliness . The hotel was clean. Front desk staff was very friendly and helpful. Check in was quick and easy. Pool was nice but seemed to be over chlorinated. Hot tub was tiny , but out of service anyway . Nice location and quiet

A great place to work.I went back to work there when they reopen,they shout down for 4. Month because of virus they mangers are great to work for,in fact we need house keepers Anda two maintenance people

It was extremely overpriced, they dont tell you till you've paid for the room that they need 100 dollars for security and room service.

Located right across from the town theater and police station, the Wildwood Hotel is the platinum level of Best Western hotels. The rooms are spacious, clean, and priced well. The location is close to Chesterfield so you can shop or go to the larger shops with little traffic. There are quite a few restaurants within two blocks and a Walgreens on the same block. The entire area is still relatively new and clean.

My room was on the 4th floor and although it did not have a balcony it was still fantastic. The front desk personal were all exceptional. I can honestly say this is the best hotel I have ever stayed at.

Extremely friendly staff, clean rooms, great location

Overall the hotel was clean and we had a nice stay. Service was ok, but the several times we interacted with staff they seemed less than enthused to help us. Considering other similarly priced accommodations this place is lacking and honestly rough around the edges. Don't get the breakfast buffet, it's not even worth the $10.

Smaller room than expected (tight). Rate wasn't comparable to hotels of this standard. Holiday Inn seemed to be nicer in quality. The room was not serviced daily. Great location, service was friendly and polite. Appreciated garage parking. Nice breakfast. Very small pool and gym room. Best for midweek stay when there aren't many people in the hotel.

We stayed here over he weekend, and it was a beautiful hotel, and the rooms were lovely. Breakfast was great. When in the area, we will stay again

Very clean rooms. Jacuzzi tub is standard. Not really meant to hold 2 people who aren't thin. Staff very friendly and helpful. Indoor heated pool with attached hot tub.

Rooms are nice, beds are really comfy but the hot tub is really small

We stayed at the Wildwood during the Eclipse on 8/21/17. We were lucky enough to get room 1400 which is on the top floor in the corner. It was the only room in the hotel that had an unobstructed view of the eclipse from the balcony.

The beds are VERY soft, too soft for my taste. The linens were nice and comfortable. The bathroom was nicely appointed though not as clean as I would expect. There were cobwebs and dust near the bottom of the outside of the bathtub. The corners of the formica(?) tub surround were dirty and the caulk was cracked in places and turning rust-colored. Shower pressure was slightly less than you normally get at hotels, which is usually not great. The rest of the room was clean. The mattresses and box springs are wrapped in bed-bug proof fabric. Hopefully that was a preemptive move on their part.

The pool here was quite cold and cloudy with a green color to the water or pool surface. Also, we kept getting strands of hair on us while swimming around. I'm guessing that the filter is not filtering very well. The hot-tub is nice though small in size, It was a good temperature.

Breakfast at the Wildwood is great. All of the standard breakfast items but also an omelette bar. The food was hot and fresh and the servers clearing the tables were very pleasant.

I would stay here again if in the St. Louis area. The surrounding area has plenty of shopping, eateries, and entertainment options.

The Wildwood Hotel is located in the heart of the cutest town! Directly across from the movie theater and lots of restaurants.
The lobby is decorated beautifully and the staff are so friendly and welcoming!

Stayed for three nights didn't have any problems. Has a pool an hot tub also breakfast buffet. Staff is very friendly an helpful.

I was planning on staying here for a one night stay and prepaid online. I did this more than a week in advance, but then 5 days before I was planning on staying, I called and tried to cancel due to a medical emergency and I wouldn t be able to make the trip. Even with giving them 5 days heads up, they weren t able to refund any money due to company policy. After speaking with friends in the St. Louis area that have stayed here before, they have had the same problems due their unique company policies. I understand I check a box and agreed to the terms, but I don t understand how in 2018 we can t get some sort of refund. I have never stayed at a hotel where they don t have a refund option and maybe this is why big brand hotels are easier to work with.

Jeff at the front desk was very accommodating and was able to make the detailed changes I requested for my upcoming stay. Competence at the front desk is so rare these days! Nice to do business with a hotel where this is recognized. I have stayed at this hotel in the past and the attention to detail and customer service is superior and exceeds my expectations~Which are high! And that's why I like to review when it so rarely happens!

Not much to say, it's a good stay overall. Only complaint may be that the beds kinda feel like water beds there

Great room! Very friendly people and impressive lobby.The prices are really good and affordable

Hotel was nice. There was hair in the bed but they fixed it.

I was there for a Conference this morning 3/8/2019 and the female working the desk was rather rude with us, I'm not saying this to get her in trouble, but I think she represents what's supposed to be a top notch establishment and anybody who visits your establishment(home) should be treated as though it was such

Our company had a meet and greet with some potential customers. The team was friendly and the venue was clean

Friendly staff, clean rooms, great breakfast, only downside is tiny jacuzzi and beds are a little soft for my liking

Good service! Would come again. Nice pool, and the breakfast was really good too.

The best part about the hotel is the buffet. The hotel itself is okay, but not luxurious. For the price we paid, we could have stayed somewhere much nicer. The pool was tiny with a deep end of 4 feet. The hot tub did not work - which should have been mentioned when we made the reservations.

I made a reservation for June 18 & 19 for TWO rooms through their on-line reservation system and to my surprise when we arrived; we only had one room reserved in their system. After a long day in St. Louis and arriving late after a Cardinals game with kids, I was extremely displeased to discover we did not have the rooms we reserved. After waiting in line behind two men, who did not have reservations and were provided two separate rooms for the evening, I was extremely upset that my rooms were not available. The clerk indicated I only had a reservation for one room and they had no vacancies for several days. I provided him with my reservation confirmation that clearly indicated two rooms. He graciously offered to put a roll away in our one room so we could accommodate 5 people instead of the 7 of us. The closest hotel that had availability was 24 miles away. So we loaded our tired selves up and navigated our way through the dark, hilly, wildlife-filled terrain to the other hotel. I called the Wildwood Hotel manager the next morning, she was going to follow up with me, and was told they would compensate the difference between our hotel rates between the hotels and that we would get a complementary stay at Wildwood. Needless to say neither of these promises were fulfilled. As far as I am concerned, this speaks volumes about their management.

Very nice hotel, the area is laid out great there are plenty of amenities surrounding this hotel which make it even more ideal. Great for a long weekend getaway or just passing through the area. I would recommend upgrading to the suite for a more enjoyable stay

The motel was very nice and clean. The Front Desk clerks were all very friendly. Prices were comparable and I didnt have any bad issues at all!!

Very nice hotel with very cozy accommodations. Brand new and affordable. There is a Starbucks and Walgreens within walking distance but it still has that away-from-civilization feel.

If you don't like sleeping, stay here....the bed was horrible..the mattress was sagging an had uneven wear throughout... No help from management...said most of there customers like the mattress like that...sure they do...do yourself a favor, go somewhere else.....

Fancy pleasant place to stay. Beautiful area with shops and shopping.

Fast check in, staff very nice and helpful. Room clean and comfortable. No problem at all.

I have chemical asthma. Gave them a week to have a room as requested...no deodorizers, no chemicals used in cleaning...room wasn't ready at 7pm and they didn't have one without deodorizers!!! Front desk area very perfumed...hallways worse...room likewise. I have little choice but to stay here as I am attending a workshop here tomorrow. Will never come back to this place. Double pneumonia tomorrow...here I come.

Nice suburban hotel. Close to what we were doing in the St
Louis area.

Great hotel, amazing rooms and super great breakfast. This is 10 star hotel.

No closet, no ironing board. Bed WAY to soft!!!! Couldnt sleep at all. Front desk staff acted as though you were an imposition rather than a guest. The air conditioner rattled very loudly! Seriously overpriced for offering. Best part about it is the restaurant next door. Never stay here again!!

Clean room, on site attached parking garage, would stay here again

Nice rooms. Very large. One of the nicest hotels you will find for the price.

It is a really beautiful hotel staff is super friendly they have a indoor heated pool small but nice and a really small hot tub but the rooms are beautiful really beautifully appointed it's close to some stuff around there and it's just a nice area and really has pretty reasonable prices for as pretty as it is I think it's a good place to have weddings and stuff like that but we really enjoyed it for just a few day getaway

Not bad. Bed was clean, but was soft. Fridge made noise, but comes empty, so I unplugged it.

Pool and hot tub looked good, never went in. Breakfast was eggs, hash browns and bacon or sausage with like 12 other items and coffee/juice and was good.

Staff was nice. Pretty sure ATM tracked my card because I instantly got a phishing scam from Charlotte NC and I'm from Canada and only used it there on my trip.

I didn't stay the night. Only visiting their locations.

Rebecca and Jessica at the front desk were wonderful hosts. I mentioned it was our honeymoon and they surprised us with something very special. This place is amazing. We nicknamed it the princess palace. Thank you ladies for helping me make this honeymoon magical.

If you book the King Jacuzzi suite, you need to ask for the floor that has the pillars on the jacuzzi. The 4th floor has high ceilings, but no pillars around the jacuzzi as shown on the website, if that makes a difference to you. Excellent customer service and all employees were nice and helpful. Loved my stay!

Very comfortable bed perfectly cool room great bathroom the omlets were amazing amazing staff great environment loved my stay

Great boutique hotel in West county. Several &Ood restaurants within walking distance. Also great place to start a hilly bike ride.

Ehh... hotel was very nice. Beds were so soft my husband and I were stuck in the middle when we were sleeping. The room had stuff to make coffee... sadly there was no coffee

What a great hotel! Beautiful inside and out. Accommodations, staff, breakfast in the morning, all were a 10 out of 10. If anywhere in the St. Louis area, make an effort to find this gem hidden away in the town of Wildwood, about 15 minutes west of St. Louis. You will be glad you did.

I've only been there in passing a few times, never to stay. It's a surprisingly nice venue; well kept and clean with a courteous staff.

Absolute favorite hotel in the City, service is great, its clean and in a great location.

This place was amazing. We stayed here after a wedding and the rooms were very nice size and even came with a jacuzzi. This place even has a very nice buffet breakfast the next morning with a professional chef.

Lovely place, very professional, with indoor pool and hot tub.

This was such a beautiful hotel - especially for the price :) The rooms are decorated really tastefully (not "hotel-ish" if ya know what I mean)and the bathrooms are large with a really pretty vanity. Also, the beds are extremely comfortable! Oh and there is a nice pool area and smaller gym area but it has everything you need. I'd definitely stay here again and I recommend it for sure!

We enjoyed it very much- everyone was so nice, Irma was especially kind and thoughtful. We will come back

COME to this hotel if you want to get walked in on while you are doing private things with your significant other. After notififying management they told me they would call me back, never received a call.

Good place and good area but they don't include breakfast anymore.

Very nice place and polite staff. The rooms definitely could be cleaner though, I have been a housekeeper and can tell they don't deep clean to my standards. Overall a nice stay and very nice style, but I'm weary of the cleanliness of the rooms.

The staff was very friendly and helpful. The room we were in (the Jacuzzi room) was big and nice. The bed was incredibly soft and comfy. There are few restaurants very close. Some even walking distance. And a nice movie theater right across the street. I would definitely recommend this hotel to anyone and are looking forward to coming back.

Close to six flags. Clean, affordable and kid friendly.

A very nice hotel with friendly staff. I travel a decent amount and this was one of the nicest hotels I've ever stayed in.